Hope you're all staying cool out there! In the latest patch we're focusing on improving a few aspects of Centercode based on feedback from you! In addition to these user requested improvements, throughout the month, we've continually deployed several bug fixes which we've also listed below.

improvements  

📈  Improvements 📈 

Infoboxes Reworked and Refreshed!

We're listening to your feedback, and we've heard that our inline help system wasn't presenting valuable information about the platform in a way that was easy to find or aesthetically pleasing. We're always striving to modernize and declutter our interface, and we want to ensure that information you need to know is presented to you front and center. To this end we've removed the current inline help system, and we are proud to present our reworked and revamped infoboxes!

These new infoboxes are present all throughout the platform with color coded page header and inline variants, and display important information clearly and concisely. We believe the platform should do a better job presenting you the right information at the right time, and this is a big first step towards that goal! In future releases, we'll continue enriching the availability and content of these infoboxes to provide the most complete platform experience.

Giving Our Data Table Column Headers Room to Breathe!

A major pain point brought to us by many users was column headers in reports, User Management, and Feedback Management truncating themselves with an "...", sometimes making them difficult to understand or entirely unusable. We heard you! Our column headers now have a minimum width, smaller font, word wrapping, and no truncation. In addition, the color palette has been adjusted to include cooler greys, more accurate yellows, and to reflect your community theme link color for links.

New CDE Items Grant Insight into Mobile App Usage!

Another improvement, by popular request, is more insight into how customers are accessing and using your testing site. To facilitate this, we've added a few new CDE (Centercode Data Engine) items allowing you to see if, when, and how often customers are accessing your site via the mobile app. 

Additionally, we’ve added a Feedback Type data point that tracks the submission source of a piece of feedback (via the mobile app, desktop site, API, etc.) Using this within a view will allow you to display through which of these avenues a given piece of feedback was submitted. Using it within a filter will allow you to narrow down your list of feedback based on source, for example only showing Feedback items that were submitted via an external API integration if you want to see how many customers are submitting feedback via your app. It might also prove useful diagnosing customer issues in support tickets, as you'll be able to determine the exact avenue through which they are accessing your Centercode implementation!

(Note: Mobile app and Feedback submission source data will not be backfilled when your site is updated. Mobile app data and Feedback submission source data can only be collected and displayed based on activity going forward.)

fixes  

🐞  Bug Fixes 🐞 

Test Planning

• Professional edition will no longer encounter an error when utilizing Regression Features in an active Project Phase

Performance Tuning

• Project Summary page load times have been improved

Miscellaneous

• Corrected a condition under the Professional license where Enable Account Creation was not applying
• Content in mixed states of availability within a single content type will now properly load on the respective Community or Project menus

During this patch, we're dramatically improving usability of Feedback Simple List, adding more details to Dashboards, and enhancing the Centercode Data Engine.

new features 

✨ New Features ✨ 

Do you have a long User or Feedback List and just want to select ALL of them?

User and Feedback Management View/Filter results can now be selected by page or in total. This lets you trigger bulk Actions and Macros across all Users or Feedback results of your filters. 😎 

Just click the "All" checkbox at the top of the list and you'll see the new dialogue option if your list spans multiple pages. Check it out in the screenshot below.

improvements 

📈 Improvements 📈

Check out the new Feedback Simple List Filters!

Test Participants can now toggle the Feedback Simple List to Feedback they have Voted on (new button). 

In addition, we have cleaned up how Duplicate and Predictive Feedback are displayed, and we've differentiated Excluded Status items. 

Lastly, we tidied up how previous filtering is stored. It now uses the URL in place of Cookies for a more consistent user experience as admins navigate or link to and from the Simple List.

Feedback Subpanels add even more value to Dashboards

Project Dashboard, Phase Dashboards, and Feedback Impact Dashboards now utilize individual Feedback subpanels.

Clear visibility on Release details in the Data Engine

Release Value has been added as its own Data Engine criteria (for use in Views and Reports).

Include Release details in externally-created Feedback

API Feedback Creation will now allow for Release element data to be included.

fixes 

🐞  Bug Fixes 🐞 

Centercode Mobile App

• An important security update was made to both our C16 and C17 environments. 

User Interface & Experience

• Viewing the Feedback List from a Report Element that uses a Feedback Status Filter shows the expected result.
• HTTPS Post within Feedback External Destinations will once again work as expected.
• Attempting to edit Public Copy no longer results in an error.
• Modifying Strings via the link on the bottom left of each page no longer results in a bomb error.

Integrations

• Single Quotes in Feedback titles no longer prevent related Macro Webhook logs from loading.

Form Engine

• Modifying form elements will once again return the user to the location on the form where the element is positioned.

A fresh round of updates and improvements are on the way! In the latest patch we've
added additional functionality to our content, feature, and release creation tools, as well as adding additional information to our view/filter tool! In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

new features 

✨ New Features ✨  

Quick Save and Quick Update!

Save your progress at-will when building robust Content! There's nothing worse than losing work to a software or hardware malfunction, or inadvertent window closure. Centercode's new Quick Save and Quick Update function will allow you to quickly save or submit changes to a piece of Content, Release, or Feature you are working on without leaving the page, allowing you to save your progress and continue working! 

Auto Detect User Country via IP!

Get up to date information on the last country (based on IP) your users logged in from! The "Country (Auto Detected)" item has now been added to Community Filters and View options. This will display the last region from which a User accessed the platform (based on their IP address).

improvements 

📈  Improvements 📈 

Major Performance Improvements for Busy Servers!

We listened to your feedback and made some big improvements to our servers. Our IT team has been hard at work to fix performance issues and to stop 502 Gateway errors from happening when servers are under heavy load.

fixes  

🐞  Bug Fixes 🐞 

User Experience & Interface

• Adjustments and clarity added to a number of inline Help text.
• "Submit & Next" button on Feedback views will once again function as intended.
• JIRA tags on Feedback Cards will now only be displayed to Feedback Moderators.
• Ted Closure Thank You Email will now include the proper final activity count value.

Community & Project Homepages

• Projects that have never previously utilized a Project Introduction message will now store and update them as intended.
• Empty Community Homepages will now display an empty message instead of displaying blank.

Test Planning

• Feature Status Dynamic Tags will now convert properly in Email Templates and the Visual Editor.
• Feedback API Submission will now allow the Feature element to be formatted as a label or value.
• Cell Line breaks are now preserved when importing Phases and Features via Excel.

Centercode Mobile App

• Additional Mobile changes to prevent edge-case scenarios and continue tuning user experience.

Performance Tuning

• Performance improvements made for implementations using a high volume of Projects.
• A security gap involving copy/pasting Feature URLs between users fixed.
• File upload and cancel process tuned to handle mid-upload cancellation better.

Project Templates & Cloning

• The Project Cloning process will now update Dynamic Tags utilized in Feedback Webhook Macros for the new project.

A fresh round of updates and improvements are on the way! In the latest patch we've
improved Regression feature functionality and reporting, added a contextual warning message during the project cloning process, and added phase information to Simple List Feedback Cards. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

new features 

✨ New Features ✨  

"Shadow" Regression Dashboards!

Regression Features are now present on all applicable Dashboards! If your Regression Feature was tested in a past Phase, that Phase's Dashboard will now include Regression Feature data. In addition, the Feature Dashboard for a Regression Feature will now include it's complete history, not just it's most recent Phase.

Project Cloning Conflict Messaging!

Not everything in a Project can be cloned 1-for-1. We've added contextual messaging to the Project Cloning page to indicate which parts of your non-static Template won't be cloned into the new Project. 

 improvements 

📈  Improvements 📈

Feedback Phase Visibility 

We've added a new tag to Feedback Cards (rows) on your Feedback Simple List. This tag shows you which Phase the Feedback's related Feature is in, giving you valuable context right on the surface. Note that this Phase indicator is only visible to Admin accounts - testers can't see your Phase names.

fixes 

🐞  Bug Fixes 🐞 

Feedback Management

• Simple List is now the default Feedback view for new Project Admins.
• Feedback counts 1000 and above now show an abbreviated number in widgets and dashboards.

Custom Reporting

• Report Chart size and position in PDFs has been corrected.

Centercode Mobile App

• Feedback paging buttons within the mobile interface will now function as intended.

Ted Automation

• Ted onboarding Phase emails should send properly again.

User Experience & Interface

• Selection highlighting in Filter and View criteria should now be retained when clicking off the selection window.
• Feature lists will now display as intended with additional spacing when using the Firefox browser.
• Drop-down field for Contact Us Request Type has more clickable area now.

Test Planning

• Activity satisfaction and engagement will now carry forward when a feature is moved into a new phase.

Centercode wishes you season's greetings! In the latest patch we've introduced several updates to user account info collection and verification, as well as several improvements to the Feedback Simple List. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

new features 

✨ New Features ✨

All New Presentation Mode!

New and improved functionality to help you show the results of your test! Presentation Mode for Project Dashboards has been completely revamped, providing a slick new experience for Teams presenting their Project data to stakeholders.

First-Class User Account Verification!

Get up to date account information before you begin a new test! A new Notice Type was created for Content Notices that will prompt users for updates to selected Account data (Email, Address, and/or Phone #). Address data and geographic reporting were updated to work with these new configurations.

New Feedback Velocity Signal!

We've introduced a new data point dubbed Feedback Velocity. Based on a seven day calculation, this metric indicates which Feedback is getting the most attention from your testers and the biggest boost in popularity. If you're looking to put out product fires, Velocity shows you where the heat is building!

improvements

📈  Improvements 📈 

Enhanced Address Collection!

We've doubled the power of our API-driven Address functionality -- The User Account pages now allows for the collection of two distinct forms of address! Use this to collect a combination of standard office, home, shipping, or another address.

Improved Feedback Simple List!

Get the Feedback information you need faster and easier than ever before! The Feedback Simple List view was dramatically enhanced with a better look and feel, more useful details, and inclusion of the new Feedback Velocity indicator.

fixes  

🐞  Bug Fixes 🐞 

Centercode Mobile App

• A refactor was performed on the Mobile Application to enhance back-end security and the User session experience.
• Status Intent colors were adjusted to have a more appealing color palate (outlined within this ticket). 

Localization & Strings

• Corrected an issue where Strings would display incorrectly within customer sites.

UI & Usability

• Corrected an issue where the UI was displaying a legacy feature unintended for current platform editions.
• Community managers are once again able to remove User Profiles and Test Platforms without assuming the user. 

Legacy Features

• Corrected an issue where Tasks (a sunset feature for current versions) was displaying erroneously within Project Tools. 

A fresh round of updates and improvements are on the way! In the latest patch we've
made numerous updates related to Features and their functionality within Feedback Forms and Test Planning. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

improvements

📈  Improvements 📈 

Update Features within Expired Phases!

Make corrections or clarifications to features in already finished phases! This change allows you to update Feature information for those kept within otherwise-uneditable Phases. In addition, you can also clear their associated Completions to effectively reset the activity record. 

Conditionals on Feature Elements!

Further customization and specialization of your Feedback Forms! Feature Elements in Feedback Forms can now be selected as the parent of Conditional Elements. Note that since Features aren't cloned during Project Cloning, if you're using Conditionals off of Feature Elements, you'll need to update your Feedback Forms in new projects. 

fixes  

🐞  Bug Fixes 🐞 

Dashboards & Reports

• Certain Sub-panels on Satisfaction and Engagement Over Time were adjusted to correctly include the new Regression Features. 

Centercode Mobile App

• Security update for Android

User Experience & Interface

• New Community Homepage Survey list now takes into account expired or nearing expiration states.
• Users no longer automatically enter their last project if they're an Applicant in that project. Additionally, Projects where a user is only an Applicant can no longer be selected as Default. 
• Adjustments were made to the Location selection on Account Settings under various non-US country selections. 
• Continued smaller functionality and UI improvements to C17 for both Desktop and Mobile. 

Delta Release Upgrade

• Migration scripts were updated to account for Projects without Project Managers when building Homepage Content from Homepage Introduction messaging. 
• Project Cloning for our Static Templates will now properly include New User and Regression Phase options.
• Feedback Types without a Feature element will no longer allow a roundabout method of submitting active Features when users are currently blocked due to Product Verification.

Miscellaneous

• Projects without Feedback Intents configured to Delta standards now utilize proper activity flow.
•  Feature engagement no longer presents a 404 with API endpoints. 

announcements 

🎉 Centercode's 20th Anniversary 🎉 

As of May 2021, Centercode has existed for 20 years. This continues to be a journey we’re incredibly proud of, highlighted by the hundreds of amazing companies and thousands of incredible people and products that we’ve had the opportunity to work with, and driven by the fierce passion we maintain to this day.

Along with this release we've produced the new ebook, The Definitive Guide to Delta Testing which you can download here. This is a comprehensive resource intended to not only explain delta testing to the uninitiated, but also to serve as a ”buy-in guide” to be shared within your organization.

delta  improvements new features fixes mobile 

Delta Testing: The Answer to Alpha, Beta, Field, and Everything

By literally any measure, this is our largest release to date. It spans the entire platform, and operates as a cohesive means to deliver on our vision.

New User Interface

For the first time since the inception of our platform, we’ve refreshed our entire user interface. For admins, this means easier access to virtually all functionality. For testers, it means a more focused and accessible experience that's aligned with our new mobile app. For everyone, it means a fresh look and feel (which will likely take platform veterans a bit of time to get used to!).

Delta Planning and Dynamic Surveys

The heart of the new release is a centralized suite of tools to plan and manage a delta test, including first-class incorporation of features, phases, and activities. Delta tests may be planned within the platform or imported, and easily adjusted at any time.

Introducing: Ted Adams

An intelligent virtual agent of Centercode who manages tester engagement on your behalf. Ted continuously learns from your project, testers, and feedback. Ted takes a huge load off your back by communicating the most important information at the right moment, through the most ideal channels.

Furthermore, Ted continuously provides test managers with insightful updates in classic Scrum format: What just happened? What's happening next? What are the blockers?

Dynamic Dashboards

Centercode now automatically generates beautiful data-rich dashboards that summarize your project, phases, features, and much more. The dashboards are highly interactive, may be filtered in real-time, and allow for both direct presentation and sharing. No more decks.

Centercode Mobile App

A native Centercode app allows your testers to engage with all aspects of your test, including providing and collaborating on feedback directly from their iOS or Android devices.

The Everything

Beyond these key features, literally hundreds of other small enhancements cover virtually every corner of the platform. This truly is a monumental release, and one we couldn't be more excited to share with you.