Amazing New Integrations in the Sixth Update to C16
For the sixth installment on the C16 Release Track, we’re providing an amazing new tool for any customer dedicated to supporting agile software or firmware development in their program. In addition, we’re providing a bit more organization to your Community and Project Reporting, and replacing the existing in-site chat support tool with… a different in-site chat support tool! 🎉🥳🎉
Click here to download a detailed PDF guide for this release.
✨ New Features ✨
Automated Releases via API
Does your software or firmware development process follow an intricate and highly-automated series of automated steps or look like an OK GO music video? What about your Centercode testing - Does pushing your pre-release build to Centercode fit within that automation? Probably not as well as well as you’d like - until now!
Once configured, posting to this new Release Automation endpoint lets you:
- Automate the creation of your Release within your Centercode Project
- Set the components of your Release (e.g. Title, Body, Availability, etc.)
- Attach files from your Centercode FTP
- Link to externally-available files
To implement your own Release Automation using Enhanced Integrations and Centercode’s new Release API, check out a comprehensive Implementing Release Automation via API support article and our fully-detailed API & Technical documentation.
📈 Improvements 📈
Setting Content & Release Defaults
We’ve implemented additional new features to Release and Content Type groupings in order to simultaneously provide admins with additional group controls and make the new Release API functionality seamless and truly first-class.
Single Active Release
Single Active Release prevents tester confusion by limiting access to the most current Release by automatically Archiving all other Releases within that Type when a new Release is posted.
Single Notice ensures that only the most recent Release of that Release Type can be set as a Notice. If you want to preserve access to previous Releases but ensure that only the newest one pops up for accounts with access, you’ll want to check this box.
Type-wide Team Access Defaults
Team Access set at the Content Type or Release Type level will automatically impose those access settings for any new Content or Release within that Type. Set the Team Access at the Type level and you’ll never have to worry about the resources being shown to the wrong teams by default.
Archive Functionality for Reporting
We’ve introduced the Archive to tons of features across our platform, from Surveys and Content to Onboarding Opportunities and whole Projects. One place we haven’t implemented the Archive was in Reporting. So, to provide administrators with the ability to better disable and hide unused Reports without losing them completely, we’ve developed an Archive function for your Community and Project Reports.
CC Support: Out/In with the Old/New
For many months, Centercode has dedicated resources to enabling new administrative and organizational tools across all our functional departments. From Marketing to Sales to Post-Sales Service Delivery, our new infrastructure has touched every member of our team. Included in this tooling is a new back-end for our in-site chat support functions.
Updated Knowledge Base
If you frequent our Knowledge Base at https://help.centercode.com, you’ve probably already seen that we’ve made some major updates.
In-Site Chat-Support Back-End
While consolidating and updating our internal tooling, we’ve also brought in-site chat under the single unified umbrella. The Chat Support tool we were previously using has been replaced with one that’s connected to the new Knowledge Base as well as our Credit Service ticketing system and CRM.
🐞 Bug Fixes 🐞
The 16-6 release includes a small handful of bug fixes that align with the delivery of this release, but did you know we’ve deployed more than forty patches since C16-5?! That a loooot of fixing and improving, wouldn’t you agree? Instead of listing a bajillion fixes in this document, the full list of patch notes and deployment dates for every patch in Centercode’s 16th version can be found in the C16 Complete Patch Notes.