📈  Improvements 📈 

Introducing: New User Features

• We've implemented a new Feature type that ensures your testers complete the necessary activities and review features associated with "initialization" or "set up" before they can dig into the other features of your product. Once completed, New User Features give way to the current Phase's Feature Activities, dropping testers right back into the normal flow of your project.

Introducing: Regression Features

• We've implemented a new Feature type that allows you to continually test/re-test chosen Features across multiple Phases. Ideal for iterative versioning (such as driver or firmware updates), Regression Features encourage persistent re-testing and accept (and report!) unique satisfaction scores for each Phase in which they're included (determined via a checkbox within each Phase).

🐞  Bug Fixes 🐞 

User Interface and User Experience

• Tooltips were removed from the Health Over Time dashboard chart.
• Weights used in Feedback Scoring will now round down to the nearest whole integer to fix scoring inaccuracies.
• Continued visual and functional tuning for both desktop and mobile.

A fresh round of haunting updates and improvements are on the way! In the latest patch we've added more clear role descriptors within Teams and added some more automation opportunities to Macros. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

new features 

✨  New Features ✨ 

Introducing Two Powerful New Feature Types

We've heard your feedback and created two new types of Features to solve for specific but common testing scenarios. You can select these Feature types within the Create a Feature steps or directly within their respective subheadings:

New User Features
This new Feature type ensures your testers complete the necessary activities and review Features associated with "initialization" or "set up" before they can dig into the other features of your product. Once completed, New User Features give way to the current Phase's Feature Activities, dropping testers right back into the normal flow of your project.

Regression Features 
This new Feature type allows you to continually test/re-test chosen Features across multiple Engagement Phases. Ideal for iterative versioning (such as driver or firmware updates), Regression Features encourage persistent re-testing and accept (and report!) unique satisfaction scores for each Phase in which they're included (determined via checkbox within each Engagement Phase).

improvements 

📈  Improvements 📈

Updated Role Management Interface

The Roles UI now shows the associated Teams more effectively since the Delta UI no longer includes right-hand menus

Macros now include the Features and Blocking Status!

You can now use Macros to Mass Feedback Management to update the Feature field and Blocking Status via macro.

fixes 

🐞 Bug Fixes 🐞 

User Interface & User Experience

• New Team Keys have been implemented on the various Roles pages.
• Tooltips were removed from the Health Over Time dashboard chart.
• Weights used in Feedback Scoring will now round down to the nearest whole integer to fix scoring inaccuracies.
• Project level Opt-out is once again available in the interface to Users with access (available under the Project Menu).
• Additional padding adjustments made to the Page Title bar.
• The Visual Themes configuration page now displays Hash Tag icons (#) associated with color-picker fields and now strips hash tags from pasted hex codes.
• Continued visual and functional tuning for both desktop and mobile.

Dashboards

• Adjustments were made to properly separate Phase and Overall Dashboard data under specific scoring conditions.
• PDF for Project Dashboards was adjusted to prevent Custom CSS from impacting its display.
• Work was done to align Internal Team access properly to the new Dashboard and Feedback Views.
• Spacing adjusted on Date Range UI for Dashboard Filtering.

Mobile App

• A fix was added to prevent issues with Mobile App login using SSO.

🐞  Bug Fixes 🐞 

User Interface and User Experience

• Project-level Opt-out is once again available in the interface to Users with access (available under the Project Menu).
• Additional padding adjustments were made to the Page Title bar.
• The Visual Themes configuration page now displays Hash Tag icons (#) associated with color-picker fields and now strips hashtags from pasted hex codes.

Dashboards

• Adjustments were made to properly separate Phase and Overall Dashboard data under specific scoring conditions.
• PDF for Project Dashboards was adjusted to prevent Custom CSS from impacting its display.
• Work was done to align Internal Team access properly to the new Dashboard and Feedback Views.
• Spacing adjusted on Date Range UI for Dashboard Filtering.

Mobile App

• A fix was added to prevent issues with Mobile App login using SSO.

A fresh round of updates and improvements are on the way! In the latest patch we've addressed some key mobile application performance issues, improved our Feedback process, and pushed several UX updates. 

improvements  

📈  Improvements 📈 

"Resolved" Feedback replaces "Archived"

In the spirit of its purpose, "Archived" feedback is now identified as "Resolved" within the platform. This aligns with the goal of marking feedback as no longer needing attention or focus (aka Resolved).

Feedback Status Intent determines Resolved state

Feedback Status Intents now determine if Feedback is Open (able to be accessed, commented on, etc.) or Resolved. During this update, Archived Statuses without a designated Intent will be migrated to the "Resolved - Other" Feedback Status Intent.

Updated Feedback "Next Steps" Submission Flow

We've implemented an updated flow for feedback submission - after submitting feedback (or predictive matching), submitters are prompted to review their feedback and/or submit additional feedback if they have any. 

fixes 

🐞  Bug Fixes 🐞 

User Interface & User Experience

• Old Community Activity page from C16 is now linked again (Platform Activity) from the Subscription Management page.
• Avatar border for Feedback Comment posting UI now properly indicates Moderator accounts.
• Submitting Feedback or Feature Satisfaction now sends users to a consistent follow-up page leading to continued activity engagement.
• Multiple Teams displayed on the User Card will no longer overflow out of the Team combo box interface.
• Product Receipt emails are now sent once every three days instead of every other day.
• Many adjustments to the look-and feel of the User and Feedback management areas, as well as the Feedback Simple View.

Data Engine

• The Feature and Feature Phase data elements will now correctly convert to the associated data when used as a Dynamic Tag

Product Receipt

• Product Receipt feature can now only be enabled for Participant Team Types.

Centercode Mobile App

• An External Authentication (Single Sign-On) issue with the mobile application was fixed.
• Using iPhone camera while attaching a file to a file attachment element will no longer cause the app to crash.

Platform Interface / UX

• User Card with multiple Teams displayed will no longer overflow out of the interface.
• Project Homepage once again has a toggle option to reset any hidden Content/Release items previously hidden by the User.
• User Admin Teams can once again be adjusted via User Summary pages.

📈  Improvements 📈 

"Resolved" Feedback Replaces "Archived"

• In the spirit of its purpose, "Archived" feedback is now identified as "Resolved" within the platform. This aligns with the goal of marking feedback as no longer needing attention or focus (aka Resolved).

Feedback Status Intent Determines Resolved State

• Feedback Status Intents now determine if Feedback is Open (able to be accessed, commented on, etc.) or Resolved. During this update, Archived Statuses without a designated Intent will be migrated to the "Resolved - Other" Feedback Status Intent.

🐞  Bug Fixes 🐞 

User Interface and User Experience

• The Old Community Activity page from C16 is now linked again (Platform Activity) from the Subscription Management page.
• The avatar border for Feedback Comment posting UI now properly indicates Moderator accounts.

📈  Improvements 📈 

Updated Feedback "Next Steps" Submission Flow

• We've implemented an updated flow for feedback submission - after submitting feedback (or predictive matching), submitters are prompted to review their feedback and/or submit additional feedback if they have any. 

🐞  Bug Fixes 🐞 

Data Engine

• The Feature and Feature Phase data elements will now correctly convert to the associated data when used as a Dynamic Tag.

Centercode Mobile App

• An External Authentication (Single Sign-On) issue with the mobile application was fixed.

User Interface & User Experience  

• Submitting Feedback or Feature Satisfaction now sends users to a consistent follow-up page leading to continued activity engagement.
• Multiple Teams displayed on the User Card will no longer overflow out of the Team combo box interface.
• Product Receipt emails are now sent once every three days instead of every other day.
• Many adjustments to the look-and-feel of the User and Feedback management areas, as well as the Feedback Simple View.

🐞  Bug Fixes 🐞 

Product Receipt    

• The Product Receipt feature can now only be enabled for Participant Team Types.

Feedback Management

• Feedback Types with only a File Attachment element on their form will properly retain Files when the Status is changed via Mass Modify.

Mobile App

• Using an iPhone camera while attaching a file to a file attachment element will no longer cause the app to crash.

Platform Interface/UX

• User Card with multiple Teams displayed will no longer overflow out of the interface.
• Project Homepage once again has a toggle option to reset any hidden Content/Release items previously hidden by the User.
• User Admin Teams can once again be adjusted via User Summary pages.

📈  Improvements 📈 

Centercode Mobile App

• The Centercode Mobile App is officially available in app stores! For C17 sites, you can find an "Access via Mobile" link in your Community Menu.

Community Homepage Improvements

• We now display available Surveys, Profiles, and Platforms on the Community Homepage. Plus, the platform now prompts users to update their information if the data is becoming dated.

New Calendar Widget

• We have updated the Calendar selector we use throughout our system to a much more modern, sleek, and clean interface - removing the need for a separate icon as well.

Onboarding Email Previews

• Email Previews (the ones with false links for testing purposes) can now be sent for Onboarding email templates."

🐞  Bug Fixes 🐞 

Product Verification

• Product Verification will now work as expected with Projects that do not yet have a Product Type selected.

Test Planning

• Test Plan Imports with back-to-back Phase dates (within 1 day of each other) will no longer break due to Project timezone settings.

Platform Interface/UX

• Project opportunities will now properly show up on the Community homepage even for users not in any active Projects within the matching Department.
• When updating from Beta to Delta, the default Feedback Type icons now better match the intent of existing Feedback Types.
• Additional Tooltips were added to some of the new C17 expand/collapse section icons.
• Continued internal refinement of C17 for desktop and mobile application.

Just In! The Centercode Mobile App is available on app stores! In addition, we've deployed new platform fixes which include: Calendar Widgets, Community Homepage Improvements, and more below! 

✨  New Features ✨ 

Check out the Centercode Mobile App!

The Centercode Mobile App is officially available on app stores! For C17 sites, you can find an "Access via Mobile" link in your Community Menu.

improvements  

📈  Improvements 📈 

Community Homepage Improvements!

We now display available Surveys, Profiles, and Platforms on the Community Homepage. Plus, the platform now prompts users to update their information if the data is becoming dated.

New Calendar Widget!

We have updated the Calendar selector we use throughout our system to a much more modern, sleek, and clean interface - removing the need for a separate icon as well!

Onboarding Email Previews!

Email Previews (the ones with false links for testing purposes) can now be sent for Onboarding email templates.

fixes  

🐞  Bug Fixes 🐞 

Product Verification

• Product Verification will now work as expected with Projects that do not yet have a Product Type selected.

Test Planning

• Test Plan Imports with back-to-back Phase dates (within 1 day of each other) will no longer break due to Project timezone settings.

User Experience & Interface

• Project opportunities will now properly show up on the Community homepage even for users not in any active Projects within matching Department.
• When updating from Beta to Delta, the default Feedback Type icons now better match the intent of existing Feedback Types.
• Additional Tooltips added to some of the new C17 expand/collapse section icons.
• Continued internal refinement of C17 for desktop and our mobile application.
• Significant interface tweaks, including reorganizing the Menu Bar, have been implemented based on early-access feedback.
• The Project Overview page received color, button, and link adjustments for more clarity and usability.
• Incomplete / in-progress File Uploads will present a browser warning when users attempt to leave the page.
• Failure to access your last-entered project (automatically on log-in) will now present a clear message.

Mobile App

• Multiple refinements and fixes were applied to the Mobile App for an updated experience. It will be resubmitted to the App stores.

🐞  Bug Fixes 🐞 

Platform Interface/UX

• Significant interface tweaks, including reorganizing the Menu Bar, have been implemented based on early-access feedback.
• The Project Overview page received color, button, and link adjustments for more clarity and usability.
• Incomplete / in-progress File Uploads will present a browser warning when users attempt to leave the page.
• Failure to access your last-entered project (automatically on log-in) will now present a clear message.

Mobile App

• Multiple refinements and fixes were applied to the Mobile App for an updated experience. It will be resubmitted to the App stores.