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announcements
2 years ago

📢 Visual Theme Contest 📢

Centercode Site Costume Contest!

Like a haunted house covered in sheet-ghosts and fake cobwebs (or toilet paper), the appearance of your testing site significantly impacts your testers’ perception of your program.

A well-presented site can elevate tester enthusiasm, brand confidence, and even professionalism. To help maximize your candy (feedback) haul this season, we’re holding a customer contest for the best-dressed site and giving out prizes for the best-in-show! You may or may not see some of our favorites showcased in the future… 🧙🔮

The Rules:

We can only accept one submission per customer site, and only one prize per company. If we get more than one submission for a site, we'll use the first one—and that submitter will receive any contest results or prizes. 

Submissions must be received throughout October through November 11, 2022. Winners will be announced in the November Newsletter.

Themes will be evaluated based on specific criteria including accessibility, use of brand colors, cohesiveness, creativity, and some spooky mystery categories.

This contest is only open to customers who have implemented their own themes. While we're always willing to help you design your site's look, themes created by Centercode employees (via Services or otherwise) don’t qualify for this contest.

Full-sized candy bars only; no apples. 

To Participate:

Submit two screenshots of your site on or before November 11th: one of the login page, and one of the User Management page, as shown in the examples below. Send your submissions via email to contests@centercode.com with the subject line: “Visual Theme Contest”. Include your screenshots and any details you’d like to call attention to such as the name of your theme, special notes about it, etc.

https:///welcome/
https:///community/users/default.html 

First, take a screenshot of your site (Windows: [Windows]+[Shift]+S, Mac: [Shift]+[Command]+3). Then simply paste (Windows: [Control]+V, Mac: [Command]+V) in your email to add the screenshot. Repeat for each screenshot you want to take. Finally, just send it our way and you're all set!

patch
2 years ago

Weekly Patch - September 25, 2022

🐞  Bug Fixes 🐞 

Centercode Mobile App

  • Fixed an issue that prevented Android users from re-opening the app in some circumstances if it was shut down during a file download

Performance & Tuning

  • Adjustments made to prevent timeout error when exporting large numbers of files from Feedback Forms
  • Improved Ted Performance Dashboard performance under heavy load

User Interface & Experience

  • Fixed issue causing surveys set as notices for one team to be hidden from the activities menu for all teams
patch
2 years ago

Weekly Patch - September 18, 2022

🐞  Bug Fixes 🐞 

Performance & Tuning

  • Fixed an issue that would cause uploads for background images added during initial Opportunity creation to fail
  • Resolved an issue that could cause file uploads to fail when more than one file was being uploaded at once
patch
2 years ago

Hotpatch - September 13, 2022

🐞  Bug Fixes 🐞 

User Interface & Experience

  • Addressed issue preventing Legacy User Forums links from appearing for certain user roles in the navigation bar menu
release
2 years ago

New Improvements Falling Right Into Your Lap in the September Update!

This month, we're bringing meaningful quality-of-life updates to make your Centercode experience better than ever. This latest patch provides updates to our infoboxes and validation everywhere in the site. Our Feedback List and file attachment UIs receive a visual refresh. And as usual, we continue to deploy bug fixes throughout the month, details of which are listed below.

improvements  

📈  Improvements 📈 

Leveling Up Our Infobox Copy!

Last month, infoboxes got a big visual refresh. This month, we're continuing to improve your Centercode experience with a copy refresh! Our new UX writer is bringing more consistency, readability, and personality to the Centercode experience, and we hope you enjoy the voice she brings to the platform as much as we do!

Informative AND fun!

Bolder and Better Simple Feedback List!

The Feedback List is a high-traffic page that presents large amounts of information in a way that's compact, clean, and easy to read. Given its value to all Centercode users, we've polished the design. Updates to the UI include bolder titles, more prominent icons indicating blocking issues, items sent to Jira, etc., and a stand-out treatment of status. Check out the before and after in the screenshots below.

Old Simple Feedback List:

New Simple Feedback List:

Uploads Upgraded!

Our file attachment UI also saw some sprucing up across both the admin and tester versions to make the interface more defined and easier to read. The active parts of the block are more visually pronounced, and they present you valuable information (ex: size and format recommendations).

Old File UI:

New File UI:

fixes  

🐞  Bug Fixes 🐞 

Form Engine & Custom Surveys

  • Surveys in a pending access state will no longer appear on Community or Project menus

User Interface & Experience

  • Fixed User cards occasionally displaying incorrect avatar initials in Projects

Miscellaneous

  • Addressed issue causing Community "Contact Us" emails to occasionally come in with blank submitter information
patch
2 years ago

Weekly Patch - September 4, 2022

🐞  Bug Fixes 🐞 

Data Engine & Custom Reports

  • Fixed a couple of bugs pertaining to Data Table and Spreadsheet Report elements under specific configurations

Feedback Management

  • Fixed a bad flow with Feedback ticket submission landing page when sent directly to an Archived Status

Ted Communications

  • Back-end work was performed to fine-tune Ted operations under heavier load or concurrency

User Interface & Experience

  • A spacing issue was addressed with an Infobox when cloning Features
  • Infobox styling and spacing was adjusted slightly throughout the system

Miscellaneous

  • Update to the file names used for Agreements behind the scenes was implemented
patch
2 years ago

Weekly Patch - August 28, 2022

🐞  Bug Fixes 🐞 

Data Engine & Custom Reports

  • When both Community address settings are hidden, we will no longer hide the headings for these in View and Filter management

Ted Communications

  • Performance tuning was done on the methods in which Ted email processing occurs

User Interface & Experience

  • Addressed issue with certain reporting elements under Expanded View
patch
2 years ago

Weekly Patch - August 21, 2022

🐞  Bug Fixes 🐞 

Form Engine & Custom Surveys

  • An issue where form items could become duplicated or sequenced incorrectly has been addressed

User Interface & Experience 

  • A bad link under Request Service in the Help Menu was corrected

Miscellaneous

  • Team Management import function has been adjusted to align with new licensing
  • An issue with the Subscription Dashboard not displaying under certain conditions was corrected
patch
2 years ago

Weekly Patch - August 14, 2022

🐞  Bug Fixes 🐞 

Data Engine & Custom Reports

  • Star Rating Custom Reports will now format as expected when configured with Show Details and a subtitle

Form Engine & Custom Surveys

  • Survey forms containing Test Platform elements will once again allow proper attachment

Miscellaneous

  • An error was fixed for systems that had not yet enabled a Privacy Policy
  • Public Recruitments setting within My Preferences page will once again default ON for new users and existing users will match their last determined state
patch
2 years ago

Hotpatch - August 8, 2022

🐞  Bug Fixes 🐞 

User Interface & Experience

  • A missing submit button on the mobile account page submission was corrected

Miscellaneous

  • Running Feedback Macros that adjust elements of the Feedback Form will once again work as intended