This month we’re bringing you our spoookiest update yet! October’s release is primarily focused on under-the-hood updates, lurking in the shadows just out of sight (See, spooky!). Our recent releases have introduced quite a few new UI elements which take cues from your visual theme. We thought this would be a seasonally appropriate time to help you dress up your testing community by bringing you some new and improved Visual Theme-focused content!

announcements  

📢 Announcements 📢   

Centercode Site Costume Contest

We’re holding a Visual Theme contest to spotlight your hard work and celebrate those who take the extra step! If you’ve got a good looking site, this is a great opportunity to get your name out there in the world and maybe get a little something on the side! Alternatively, if you’re not happy with your theme, we can help (but you’ll be DQd from the contest)! Check out the Announcement below for information on how to participate.

✨ Featured Content ✨  

All About Visual Themes!

Our first piece of content focuses on explaining the value of a good Visual Theme, and the influence it can have on tester enthusiasm and participation. To help get those creative juices flowing we also provide a number of example templates, a few helpful tips and tricks, and a curated collection of background images.

Read it Here!

Getting Your Hands Dirty

Next up we have a brief (but informative!) article with step-by-step instructions on how to access the Visual Theme tools, and how to apply your themes throughout your site once they’ve been created.

Read it Here!

The Nitty Gritty

And last, but not least, we’ve created a detailed guide explaining how each of the Custom Images and Custom Color will affect your site, each with accompanying images of some of the more prominent places you’ll see those changes.

Read it Here!

 
📈  Improvements 📈 

OAuth for Your POP!

We've added the ability for customers to utilize OAuth to authenticate their email accounts used in email reply integrations (a.k.a. “POP Integrations”). Once it’s enabled on the back-end, you can access this function via a button on the community level Email Template and Logs page. If you have an existing email reply integration that either uses or needs to be updated to use OAuth, let us know so we can make the necessary adjustments.

fixes  

🐞  Bug Fixes 🐞 

Centercode Mobile App

• Fixed an issue that prevented Android users from re-opening the app if it was shut down during a file download

Data Engine & Custom Reports

• Data engine and reporting on All Reply Text no longer includes user email address

Performance & Tuning

• Resolved an issue that could cause file uploads to fail when more than one file was being uploaded at once
• Fixed an issue that would cause uploads for background images added during initial Opportunity creation to fail
• Adjustments made to prevent timeout error when exporting large numbers of files from Feedback Forms
• Improved Ted Performance Dashboard performance under heavy load

User Interface & Experience

• Addressed issue preventing Legacy User Forums links from appearing for certain user roles in the navigation bar menu
• Fixed issue causing surveys set as notices for one team to be hidden from the activities menu for all teams
• Site color picker widget no longer requires a click-plus-drag to modify the color (a simple click will do)

Centercode Site Costume Contest!

Like a haunted house covered in sheet-ghosts and fake cobwebs (or toilet paper), the appearance of your testing site significantly impacts your testers’ perception of your program.

A well-presented site can elevate tester enthusiasm, brand confidence, and even professionalism. To help maximize your candy (feedback) haul this season, we’re holding a customer contest for the best-dressed site and giving out prizes for the best-in-show! You may or may not see some of our favorites showcased in the future… 🧙🔮

The Rules:

We can only accept one submission per customer site, and only one prize per company. If we get more than one submission for a site, we'll use the first one—and that submitter will receive any contest results or prizes. 

Submissions must be received throughout October through November 11, 2022. Winners will be announced in the November Newsletter.

Themes will be evaluated based on specific criteria including accessibility, use of brand colors, cohesiveness, creativity, and some spooky mystery categories.

This contest is only open to customers who have implemented their own themes. While we're always willing to help you design your site's look, themes created by Centercode employees (via Services or otherwise) don’t qualify for this contest.

Full-sized candy bars only; no apples. 

To Participate:

Submit two screenshots of your site on or before November 11th: one of the login page, and one of the User Management page, as shown in the examples below. Send your submissions via email to contests@centercode.com with the subject line: “Visual Theme Contest”. Include your screenshots and any details you’d like to call attention to such as the name of your theme, special notes about it, etc.

https://<YOUR IMPLEMENTATION URL>/welcome/
https://<YOUR IMPLEMENTATION URL>/community/users/default.html 

First, take a screenshot of your site (Windows: [Windows]+[Shift]+S, Mac: [Shift]+[Command]+3). Then simply paste (Windows: [Control]+V, Mac: [Command]+V) in your email to add the screenshot. Repeat for each screenshot you want to take. Finally, just send it our way and you're all set!

This month, we're bringing meaningful quality-of-life updates to make your Centercode experience better than ever. This latest patch provides updates to our infoboxes and validation everywhere in the site. Our Feedback List and file attachment UIs receive a visual refresh. And as usual, we continue to deploy bug fixes throughout the month, details of which are listed below.

improvements  

📈  Improvements 📈 

Leveling Up Our Infobox Copy!

Last month, infoboxes got a big visual refresh. This month, we're continuing to improve your Centercode experience with a copy refresh! Our new UX writer is bringing more consistency, readability, and personality to the Centercode experience, and we hope you enjoy the voice she brings to the platform as much as we do!

Informative AND fun!

Bolder and Better Simple Feedback List!

The Feedback List is a high-traffic page that presents large amounts of information in a way that's compact, clean, and easy to read. Given its value to all Centercode users, we've polished the design. Updates to the UI include bolder titles, more prominent icons indicating blocking issues, items sent to Jira, etc., and a stand-out treatment of status. Check out the before and after in the screenshots below.

Old Simple Feedback List:

New Simple Feedback List:

Uploads Upgraded!

Our file attachment UI also saw some sprucing up across both the admin and tester versions to make the interface more defined and easier to read. The active parts of the block are more visually pronounced, and they present you valuable information (ex: size and format recommendations).

Old File UI:

New File UI:

fixes  

🐞  Bug Fixes 🐞 

Data Engine & Custom Reports

• The headings for our first-class address fields will remain visible in data engine views even when set as hidden via User Account Settings 
• Custom Report elements for Star Ratings will now format as expected when configured with both "Show Details" and a "Subtitle" enabled
• Fixed a couple of bugs pertaining to Data Table and Spreadsheet Report elements under specific configurations

Feedback Management

• Fixed a potential issue for Feedback ticket submission landing pages when sent directly to an Archived Status

Form Engine & Custom Surveys

• A significant issue where form items could become duplicated or out of their intended order has been addressed
• Survey forms containing Test Platform elements will once again allow proper selection and attachment of Test Platforms
• Surveys in a pending access state will no longer appear on Community or Project menus
  
  

Ted Communications

• Ted hit the gym to work on how he processes emails, improving their consistency 

User Interface & Experience

• An issue seen with certain reporting elements viewed under Expanded View has been addressed
• A link in the Support Menu has been updated to direct admins to the intended offline resources
• The submit button on the mobile app's Account Settings page has been fixed
• Addressed several Infobox styling and spacing issues
• Fixed User cards occasionally displaying incorrect avatar initials in Projects

Miscellaneous

• Team Management's import function has been realigned to fit with new licensing terminology and parameters
• The Subscription Dashboard now consistently displays despite certain conditions 
• A hard error was reluctantly resolved for Centercode sites that didn't have valid Privacy Policies in place. Those things are important, folks! 
• The choice to view Public Recruitments will once again default ON for new users; existing users will simply retain their previously selected choice
• Macros that adjust elements of the Feedback Form will once again work as intended
• Updated file names used behind the scenes for Agreements. Nothing to see here!
• Addressed issue causing Community "Contact Us" emails to occasionally come in with blank submitter information

Hope you're all staying cool out there! In the latest patch we're focusing on improving a few aspects of Centercode based on feedback from you! In addition to these user requested improvements, throughout the month, we've continually deployed several bug fixes which we've also listed below.

improvements  

📈  Improvements 📈 

Infoboxes Reworked and Refreshed!

We're listening to your feedback, and we've heard that our inline help system wasn't presenting valuable information about the platform in a way that was easy to find or aesthetically pleasing. We're always striving to modernize and declutter our interface, and we want to ensure that information you need to know is presented to you front and center. To this end we've removed the current inline help system, and we are proud to present our reworked and revamped infoboxes!

These new infoboxes are present all throughout the platform with color coded page header and inline variants, and display important information clearly and concisely. We believe the platform should do a better job presenting you the right information at the right time, and this is a big first step towards that goal! In future releases, we'll continue enriching the availability and content of these infoboxes to provide the most complete platform experience.

Giving Our Data Table Column Headers Room to Breathe!

A major pain point brought to us by many users was column headers in reports, User Management, and Feedback Management truncating themselves with an "...", sometimes making them difficult to understand or entirely unusable. We heard you! Our column headers now have a minimum width, smaller font, word wrapping, and no truncation. In addition, the color palette has been adjusted to include cooler greys, more accurate yellows, and to reflect your community theme link color for links.

New CDE Items Grant Insight into Mobile App Usage!

Another improvement, by popular request, is more insight into how customers are accessing and using your testing site. To facilitate this, we've added a few new CDE (Centercode Data Engine) items allowing you to see if, when, and how often customers are accessing your site via the mobile app. 

Additionally, we’ve added a Feedback Type data point that tracks the submission source of a piece of feedback (via the mobile app, desktop site, API, etc.) Using this within a view will allow you to display through which of these avenues a given piece of feedback was submitted. Using it within a filter will allow you to narrow down your list of feedback based on source, for example only showing Feedback items that were submitted via an external API integration if you want to see how many customers are submitting feedback via your app. It might also prove useful diagnosing customer issues in support tickets, as you'll be able to determine the exact avenue through which they are accessing your Centercode implementation!

(Note: Mobile app and Feedback submission source data will not be backfilled when your site is updated. Mobile app data and Feedback submission source data can only be collected and displayed based on activity going forward.)

fixes  

🐞  Bug Fixes 🐞 

Centercode Mobile App

• A voting button has been added to the Feedback view drop-down within the app
• A potential crash scenario within the app was identified and resolved

Feedback Management

• Feedback Type Management chess icons properly save when selecting them

Test Planning

• Professional edition will no longer encounter an error when utilizing Regression Features in an active Project Phase

Performance Tuning

• Project Summary page load times have been improved

User Interface & Experience

• Features will show the correct chess icons according the team access blocks
• Clicking a column header (to adjust sorting order) within a User or Feedback Advanced View will no longer reset the filter and view to the default

Miscellaneous

• When an implementation is at the license limit, users will be directed properly to opportunity unavailable message
• Fixed an issue encountered when uploading files that have special characters in the name
• Corrected some User Role configurations for customers utilizing Legacy User Roles
• Corrected a condition under the Professional license where Enable Account Creation was not applying
• Content in mixed states of availability within a single content type will now properly load on the respective Community or Project menus

We're starting July off with a boom! Centercode's July update has more new features and improvements than you can shake a sparkler at.

We're rolling out a brand new set of editions to provide even more ways to ensure every customer gets the Centercode experience they need. With these new editions come a host of new features and improvements for customers at every level. From a powerful new first-class age gate tool, to functionality updates to our basic views and filters, this release has something for everyone.

 new features 

✨ New Features ✨  

Powerful New First-Class Age Gate!

Centercode's new first-class age gate feature gives you a straightforward way to manage the age compliance requirements of your community. From within the Community User Account Settings page, select "Age Restricted" from the Date of Birth dropdown and enter a minimum user age. 

This kicks off two awesome functions. First, it will automatically prevent new underaged users from creating accounts. Second, it will scrub your entire community for date-of-birth data (or collect it if none is available) and present a number of different options for removing existing users who do not meet your criteria.

Improved Usability of Team Hierarchy, Types, and Roles!

We're making big changes to our team types across the board. For starters, we're renaming "team types" to "user roles" to better align with how our customers understand and use them. 

Second, we've removed restrictions on which permissions (access roles) can be granted to the various user roles. It's no longer a requirement for all Project Manager teams to have access to all administrative functions.

By only requiring that the primary Project Manager team retains admin access, you can create your ideal PM-Lite team. And by removing required permissions, if you can customize your teams, you can also fine-tune Support's access to reporting and other resources.

Next, a brand new user role has been added to all editions. "Observers" is an internal role for stakeholders and other non-support internal members that lets users view project data but doesn't allow them to make any changes. A read-only function, so to speak.

We're also updating the names of some of our existing user roles for clarity. The Internal Members role is now known as "Project Creators" at the community level and "Support" at the project level. 

Optimized Onboarding For Our New Editions!

We're introducing a simplified version of the onboarding process for the Impact and Professional editions of the Centercode Platform! This powerful but easy-to-use new tool strips down the traditional recruitment process so you can get new users into your community and projects quickly and efficiently.

Alongside this new Onboarding tool, we've added the ability to create a simple one-size-fits-all Community Login page, which is located within the Basic Settings section of your community. Getting your Centercode community up and running has never been easier!

improvements  

📈  Improvements 📈 

Remove Ted via Template Settings!

While Ted can be an invaluable resource for keeping your testers motivated and engaged, he's only able to do so in English, though he's working on his multilingual skills. To this end, we have added the ability to turn off Ted entirely and remove all associated icons and menu links ensuring that he doesn't show up in non-English tests.

This setting is located within the Project Template Settings page, shown below:

New Default Views!

We've updated our default views for both feedback and user searches to include additional commonly searched for information. This includes information like "Created Date" and "Last Login Date" for user searches, and "Title," "Status," and "Impact Score" for feedback ticket searches. In addition, the user type super filter will now filter based on the new account types.

Subscription Dashboard Update for the New Editions!

Tied in with our new product editions and user roles, the Subscription Dashboard has a new look for customers using one of these new editions. This updated dashboard makes simple work of keeping track of your users and how many remaining seats you have for each account type. Your edition and seat limitations are clearly listed, and it has easy-to-read color-coded bars that let you know when you're approaching any of your seat limitations.

Community Tools Navigation Update!

We've streamlined and updated how you access community configuration options to be more coherent and consistent across the platform.

You can now access all of the tools previously located on the Community Configuration page in a new Community Configuration fly-out menu at the bottom of the main Community Menu, similar to how Project Configuration options work. This means an easier to understand menu and fewer clicks to get where you need to go 🎉.

Project Creation Polish!

We've given the Project Creation menu a fresh coat of paint, including new icons, a more distinctive color, and clearer language. In addition, the system will now skip the Template Selection screen if there is only a single template available. This means getting your new project started is easier than ever! 

Project Menu Scrolling Bar Added!

We want Centercode to be accessible and easy to navigate across a variety of hardware setups, no matter the size and complexity of your project. This improvement updates the menus in the Navigation Bar with a scroll bar for those moments when your browser window isn't tall enough to show all possible menu selections.

fixes  

🐞  Bug Fixes 🐞 

Centercode Mobile App

• Adjusted mobile app's Return to Homepage button functionality
• A feedback display issue causing errors on the mobile app for forms lacking date/time elements was corrected

Feedback Management

• Take Ownership functionality restored on Feedback Management page
• Fixed issue related to relative date/time display setting that caused participant team members to encounter bomb errors when viewing feedback tickets

Ted Communications

• Fixed an issue preventing Ted emails from being sent in specific circumstances
• Added some additional back-end Ted email logging to better diagnose issues
• Additional work to tune performance for specific customer implementation related to email sending

User Interface & Experience

• Corrected an issue that affected feedback check in and check out reflecting the toggle state in the UI

Miscellaneous

• Fixed a security block issue caused by specific character combinations in feedback type names

Things are really heating up in Centercode's June update! We're excited to bring you numerous UI and menu improvements, as well as a powerful new tool to make project configuration faster and easier than ever.  In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

new features  

✨ New Features ✨  

Project Kickoff Dashboard

We're proud to introduce Centercode's brand new Project Kickoff Dashboard! This fantastic new tool is designed to walk Project Managers step by step through getting new projects up and running quickly and easily. Each step on this dashboard contains easy to use and understand buttons leading you right where you need to go to configure the related element, as well as helpful instructional videos to guide you through the process. It's never been easier to get your new project started!

improvements  

📈  Improvements 📈 

New and Improved Feedback View UI

Introducing an updated look for the Feedback View UI, featuring a cleaned-up experience and additional functionality! Each section of the interface (left, top, and right) has received improvements: 

Navigation has been moved to the left-hand panels, and Macros and Admin Actions all feature updated icons for better visibility.

We polished the right-hand panels by bringing back a dedicated Creation Date, adding Feedback Velocity, and improving the iconography of Popularity Score and Feedback Weight. The ownership panel now displays Owner Team and allows for checking in/out feedback with a single click. 

Lastly, find your quick actions in the updated Title Bar including Add Comment, Archive, Vote, Follow, and more. The bar scrolls with you, ensuring that checking out or commenting on Feedback is always at your fingertips!

Streamlined and Simplified SSO Login Flow

We've streamlined the External Authentication account creation flow and simplified the SSO setup! We've reduced friction during SSO login by removing redundant landing pages, keeping the SSO account creation process more in line with the typical "local" process. Plus, instead of picking a specific destination team for all SSO logins, we're tying the process to existing Opportunities, unifying SSO and Opportunity account creation.

We recommend that customers with existing Single Sign-On configurations review the updated page and remove any redundant or otherwise unneeded Team assignments.

Custom Project Menu Management Got a New Look

Customizing your Project menus is easier than ever with updates to the Project Navigation Menu UI. The new Project Navigation Management menu keeps the standard Menus (Project Menu, Management, Activities, Feedback) right where you expect them in the Primary Menus category, and gives you the ability to create custom Project Menu subsections for deeper organization of menu links.

fixes  

🐞  Bug Fixes 🐞 

Feedback Management

• Interface adjustments were made when removing Status or Category items from Feedback form configurations.
  
• Fixed an issue where some cloned Feedback Types would not show Status and be unable to be submitted.
  
• Feedback Workflow Category and Status are now viewable when using Preview As for any team while editing a Feedback Form. 

Notices

• Corrected the behavior of previously-fulfilled Notices that are then set to be a Block Notice - the Block will now show regardless of prior logs.

Performance Tuning

• Performance improvement made with regards to follow counts.
• Back-end tooling adjustments were made to correct behavior for specific license Editions.

Project Dashboards

• Dashboard time zone adjustments were made to allow filters such as today, yesterday, and other individual ranges to remain accurate despite variations in these based on time zone gaps.

Ted Communications

• Archived Form data is no longer included in the data provided via Ted Emails to Admins.

Test Planning

• An adjustment was made to make Tester Goal and Health Over Time adjust to changes mid-stream properly.
• An issue discovered with Phase/Feature Import was corrected.

User Interface & Experience

• Admins will now be able to assume and adjust a participants username, though this will trigger the need for a password reset and this is noted on the page.
• We've removed confusing and potentially redundant steps during Project Onboarding when done through Single Sign-On. The experience will now be slightly shorter and significantly less confusing to end-users.
  
• A display issue with the Community scope Project List under a specific scoring condition has been corrected.
• The redirection messaging within Feedback was adjusted to include the term "Instead" for additional clarity. 
• Feedback Simple List will no longer show photo thumbnails for attachments when identified as containing "Personal Data" in the Attachment Element's settings. 

Stop and smell the flowers this May - throughout the month we've delivered continual bug fixes, and our improvements for the month are focused on cleaning up the Ted email experience. 

improvements

📈  Improvements 📈 

Ted received in-site and in-email clean-up! 

We've cleaned up various aspects of the Ted Adams experience. We've improved the menu icon to indicate if Ted is enabled or deactivated, updated the grammar and text used within certain email types, and fixed an issue with the Activity counts within Ted's "Daily Update" emails to administrators.

fixes  

🐞  Bug Fixes 🐞 

Ted Communications

• Corrected an issue with the Activity count in the Ted Daily Update to provide accurate metrics to administrators.

Custom Reports

• Report Element Filtering will once again display intended labels instead of database values for included criteria. 
• Drill-down linking will now function as intended from Feature Engagement Reporting.

Project Templates & Cloning    

• Notice Macro structures and Notices baked into Survey form submit will now clone when Projects are cloned.
• Delta Enabled or Disabled state from a Project Template is now carried forward into cloned copies of that Project.

User Authentication & SSO

• Filtering by Integration EA Source will once again return proper results.
• Deleted SSO Integrations will no longer store User associations in the data engine.

User Experience & Interface

• An unusual dialog prompt will no longer be presented in place of a proper error message when removing erroneous User details.
• Survey links generated by the hover-action button will no longer result in "Invalid" errors.

Onboarding

• Some additional changes were made to the Referral page to allow for showing or hiding of elements through the use of custom CS.

During this patch, we're dramatically improving usability of Feedback Simple List, adding more details to Dashboards, and enhancing the Centercode Data Engine.

new features 

✨ New Features ✨ 

Do you have a long User or Feedback List and just want to select ALL of them?

User and Feedback Management View/Filter results can now be selected by page or in total. This lets you trigger bulk Actions and Macros across all Users or Feedback results of your filters. 😎 

Just click the "All" checkbox at the top of the list and you'll see the new dialogue option if your list spans multiple pages. Check it out in the screenshot below.

improvements 

📈 Improvements 📈

Check out the new Feedback Simple List Filters!

Test Participants can now toggle the Feedback Simple List to Feedback they have Voted on (new button). 

In addition, we have cleaned up how Duplicate and Predictive Feedback are displayed, and we've differentiated Excluded Status items. 

Lastly, we tidied up how previous filtering is stored. It now uses the URL in place of Cookies for a more consistent user experience as admins navigate or link to and from the Simple List.

Feedback Subpanels add even more value to Dashboards

Project Dashboard, Phase Dashboards, and Feedback Impact Dashboards now utilize individual Feedback subpanels.

Clear visibility on Release details in the Data Engine

Release Value has been added as its own Data Engine criteria (for use in Views and Reports).

Include Release details in externally-created Feedback

API Feedback Creation will now allow for Release element data to be included.

fixes 

🐞  Bug Fixes 🐞 

Centercode Mobile App

• An important security update was made to both our C16 and C17 environments. 

User Interface & Experience

• Viewing the Feedback List from a Report Element that uses a Feedback Status Filter shows the expected result.
• HTTPS Post within Feedback External Destinations will once again work as expected.
• Attempting to edit Public Copy no longer results in an error.
• Modifying Strings via the link on the bottom left of each page no longer results in a bomb error.

Integrations

• Single Quotes in Feedback titles no longer prevent related Macro Webhook logs from loading.

Form Engine

• Modifying form elements will once again return the user to the location on the form where the element is positioned.

A fresh round of updates and improvements deployed in March bring a deluge of Dashboard enhancements. In addition, throughout the month, we've provided a veritable downpour of fixes for customer-sourced bugs which are also listed below.

new features 

✨  New Features ✨ 

Dive Deeper in your Delta Huddle Dashboard

We've added an awesome Phase Review section to the Delta Huddle Dashboard! A quick, informative overview of the features in the current active phase, the most recently closed phase, and the upcoming phase.

improvements

📈  Improvements 📈 

Status Intents Impact Feedback and Dashboards

We've tuned Status Intent so that Resolved-Exclude intents are more accurately reflected on the Feedback Simple List and within Dashboards! Feedback marked as Resolved-Exclude will no longer have any impact on numerous metrics and calculations across the platform. This includes dashboards, Ted emails, and Feedback Impact stats.

Improved Defaults for Visual Themes 

Themes now default with gradient option disabled.

It gets better every time! 

Continued efforts to polish C17. Dozens of UI and smaller functional issues were addressed in this release, as well as more mobile application tuning!

fixes 

🐞  Bug Fixes 🐞 

Dashboards & Reports

• Small adjustments made to the Participant count at the top of the Project Overview Dashboard.
• Date Range Filtering on the Top Testers Dashboard is now disabled to avoid confusion regarding functionality.
• Regression Features are now displayed on certain sections of the Delta Huddle Dashboard.
• Feature and Phase will now return accurate results consistently in data engine views.
• Usercards on Dashboards are once again loading up on-screen.

User Experience & Interface

• Improvements were made to the Feedback interfaces containing External Data.
• A display issue that could occur within Projects based on Username structure has been corrected.
• An issue that could occur with POP reply to forums under specific configuration has been addressed.
• An issue that was causing Ted email communications to send more frequently than intended was corrected.
• Mobile menu link colors now correctly match the associated theme.
• A long unbroken text issue with Feedback card display has been resolved.

Ted Communications

• Conditional Feedback form elements based on the Feature element will no longer contain odd blank selections.
• An issue that could occur when merging users with specific account setting address configurations has been corrected.
• An issue in email communication from Ted to admins that could result in negative counts for submitted Feedback has been corrected.
• Blocking issue counts in email communication from Ted to admins will no longer count tickets moved into Resolved status intents.

Platform Security

• An important security update was made to both our C16 and C17 environments.
• Email address change will now function as they did in C16 (requiring email confirmation).
• Adjustments made to properly store user addresses containing certain French characters.

Feedback Management 

• An issue that could occur when using the Break Workflow action on Feedback based on access to Feature selections on the form has been resolved.

Integrations

• POP Integration emails now only result in a single Feedback Comment (instead of three copies of the same comment).

A fresh round of updates and improvements are on the way! In the latest patch we've
added additional functionality to our content, feature, and release creation tools, as well as adding additional information to our view/filter tool! In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

new features 

✨ New Features ✨  

Quick Save and Quick Update!

Save your progress at-will when building robust Content! There's nothing worse than losing work to a software or hardware malfunction, or inadvertent window closure. Centercode's new Quick Save and Quick Update function will allow you to quickly save or submit changes to a piece of Content, Release, or Feature you are working on without leaving the page, allowing you to save your progress and continue working! 

Auto Detect User Country via IP!

Get up to date information on the last country (based on IP) your users logged in from! The "Country (Auto Detected)" item has now been added to Community Filters and View options. This will display the last region from which a User accessed the platform (based on their IP address).

improvements 

📈  Improvements 📈 

Major Performance Improvements for Busy Servers!

We listened to your feedback and made some big improvements to our servers. Our IT team has been hard at work to fix performance issues and to stop 502 Gateway errors from happening when servers are under heavy load.

fixes  

🐞  Bug Fixes 🐞 

User Experience & Interface

• Adjustments and clarity added to a number of inline Help text.
• "Submit & Next" button on Feedback views will once again function as intended.
• JIRA tags on Feedback Cards will now only be displayed to Feedback Moderators.
• Ted Closure Thank You Email will now include the proper final activity count value.

Community & Project Homepages

• Projects that have never previously utilized a Project Introduction message will now store and update them as intended.
• Empty Community Homepages will now display an empty message instead of displaying blank.

Test Planning

• Feature Status Dynamic Tags will now convert properly in Email Templates and the Visual Editor.
• Feedback API Submission will now allow the Feature element to be formatted as a label or value.
• Cell Line breaks are now preserved when importing Phases and Features via Excel.

Centercode Mobile App

• Additional Mobile changes to prevent edge-case scenarios and continue tuning user experience.

Performance Tuning

• Performance improvements made for implementations using a high volume of Projects.
• A security gap involving copy/pasting Feature URLs between users fixed.
• File upload and cancel process tuned to handle mid-upload cancellation better.

Project Templates & Cloning

• The Project Cloning process will now update Dynamic Tags utilized in Feedback Webhook Macros for the new project.