🐞  Bug Fixes 🐞 

Product Receipt    

• The Product Receipt feature can now only be enabled for Participant Team Types.

Feedback Management

• Feedback Types with only a File Attachment element on their form will properly retain Files when the Status is changed via Mass Modify.

Mobile App

• Using an iPhone camera while attaching a file to a file attachment element will no longer cause the app to crash.

Platform Interface/UX

• User Card with multiple Teams displayed will no longer overflow out of the interface.
• Project Homepage once again has a toggle option to reset any hidden Content/Release items previously hidden by the User.
• User Admin Teams can once again be adjusted via User Summary pages.

📈  Improvements 📈 

Centercode Mobile App

• The Centercode Mobile App is officially available in app stores! For C17 sites, you can find an "Access via Mobile" link in your Community Menu.

Community Homepage Improvements

• We now display available Surveys, Profiles, and Platforms on the Community Homepage. Plus, the platform now prompts users to update their information if the data is becoming dated.

New Calendar Widget

• We have updated the Calendar selector we use throughout our system to a much more modern, sleek, and clean interface - removing the need for a separate icon as well.

Onboarding Email Previews

• Email Previews (the ones with false links for testing purposes) can now be sent for Onboarding email templates."

🐞  Bug Fixes 🐞 

Product Verification

• Product Verification will now work as expected with Projects that do not yet have a Product Type selected.

Test Planning

• Test Plan Imports with back-to-back Phase dates (within 1 day of each other) will no longer break due to Project timezone settings.

Platform Interface/UX

• Project opportunities will now properly show up on the Community homepage even for users not in any active Projects within the matching Department.
• When updating from Beta to Delta, the default Feedback Type icons now better match the intent of existing Feedback Types.
• Additional Tooltips were added to some of the new C17 expand/collapse section icons.
• Continued internal refinement of C17 for desktop and mobile application.

Just In! The Centercode Mobile App is available on app stores! In addition, we've deployed new platform fixes which include: Calendar Widgets, Community Homepage Improvements, and more below! 

✨  New Features ✨ 

Check out the Centercode Mobile App!

The Centercode Mobile App is officially available on app stores! For C17 sites, you can find an "Access via Mobile" link in your Community Menu.

improvements  

📈  Improvements 📈 

Community Homepage Improvements!

We now display available Surveys, Profiles, and Platforms on the Community Homepage. Plus, the platform now prompts users to update their information if the data is becoming dated.

New Calendar Widget!

We have updated the Calendar selector we use throughout our system to a much more modern, sleek, and clean interface - removing the need for a separate icon as well!

Onboarding Email Previews!

Email Previews (the ones with false links for testing purposes) can now be sent for Onboarding email templates.

fixes  

🐞  Bug Fixes 🐞 

Product Verification

• Product Verification will now work as expected with Projects that do not yet have a Product Type selected.

Test Planning

• Test Plan Imports with back-to-back Phase dates (within 1 day of each other) will no longer break due to Project timezone settings.

User Experience & Interface

• Project opportunities will now properly show up on the Community homepage even for users not in any active Projects within matching Department.
• When updating from Beta to Delta, the default Feedback Type icons now better match the intent of existing Feedback Types.
• Additional Tooltips added to some of the new C17 expand/collapse section icons.
• Continued internal refinement of C17 for desktop and our mobile application.
• Significant interface tweaks, including reorganizing the Menu Bar, have been implemented based on early-access feedback.
• The Project Overview page received color, button, and link adjustments for more clarity and usability.
• Incomplete / in-progress File Uploads will present a browser warning when users attempt to leave the page.
• Failure to access your last-entered project (automatically on log-in) will now present a clear message.

Mobile App

• Multiple refinements and fixes were applied to the Mobile App for an updated experience. It will be resubmitted to the App stores.

🐞  Bug Fixes 🐞 

Platform Interface/UX

• Significant interface tweaks, including reorganizing the Menu Bar, have been implemented based on early-access feedback.
• The Project Overview page received color, button, and link adjustments for more clarity and usability.
• Incomplete / in-progress File Uploads will present a browser warning when users attempt to leave the page.
• Failure to access your last-entered project (automatically on log-in) will now present a clear message.

Mobile App

• Multiple refinements and fixes were applied to the Mobile App for an updated experience. It will be resubmitted to the App stores.

📈  Improvements 📈 

Accessibility

• Significantly improved level A and AA accessibility coverage was implemented in this release, with efforts aimed primarily at the end-user experience. More to come here!

🐞  Bug Fixes 🐞 

Platform Interface/UX

• Projects can once again be moved between Department buckets when editing Project Basic Settings.
• User Avatar uploads were adjusted to handle oversized files and repeated uploads more gracefully.
• Login and External Authentication copy and page layout were updated to improve look, feel, and functionality.
• The Features and Phases shown within admin-level Planning have undergone a visual and functional overhaul.
• Some missing Community-level navigation trails were added.

Dashboards

• PDF print of Top Feedback Dashboard will no longer stretch smaller site header icons.
• An obscure Status issue that could occur under very specific conditions with a Feedback Type was fixed.
• New Feature Data criteria will now convert via Dynamic Tags properly.

We're heating things up this August! We've added a new Product Verification Feature and improvement based on your GoEarly Feedback! More to come here! In addition, throughout the month, we've continuously deployed several bug fixes which we've also listed below.

 new features  

✨ New Features ✨  

Product Verification!

Admins can now require product receipt confirmation (based on Product Type in Project Settings) from participants (and can be further enhanced by static or conditional macros). When enabled, Participants will be prevented from submitting Feedback or completing Activities until receipt is confirmed.

improvements  

📈  Improvements 📈 

Accessibility!

Significantly improved level A and AA accessibility coverage that was implemented in this release, with efforts aimed primarily on the end-user experience. More to come here!

Reworked Activity Flow!

Based on your GoEarly feedback, we've make major improvements to how activities are completed by participants including Activity availability, the Satisfaction Rating > Feedback flow, and more.

Avatar Icons!

Empty Avatar images are now auto-generated based on Full Name (or Username if this project setting is used instead).

fixes  

🐞  Bug Fixes 🐞 

User Experience & Interface

• Projects can once again be moved between Department buckets when editing Project Basic Settings.
• User Avatar uploads were adjusted to handle oversized files and repeated uploads more gracefully.
• Login and External Authentication copy and page layout was updated to improve look, feel, and functionality.
• The Features and Phases shown within admin-level Planning have undergone a visual and functional overhaul.
• Some missing Community-level navigation trails were added.
• Icons across the system have been replaced with more refined versions to match our global modernization efforts!
• MANY bug fixes and ideas have been addressed including those sourced directly from our ongoing Delta testing via GoEarly.
• New Feedback and Star Rating icons have been implemented on Project Homepage.
• Browse icons on Project Homepage added for Feedback types.
• Planning page now uses clearer Dates for Phases (no times, midnight based on project timezone, interface improvements).

Dashboards

• PDF print of Top Feedback Dashboard will no longer stretch smaller site header icons. 
• An obscure Status issue that could occur under very specific conditions with a Feedback Type was fixed.
• New Feature Data criteria will now convert via Dynamic Tags properly.

📈  Improvements 📈 

Product Verification

• New Feature! Admins can now require product receipt confirmation (based on Product Type in Project Settings) from participants (and can be further enhanced by static or conditional macros). When enabled, Participants will be prevented from submitting Feedback or completing Activities until receipt is confirmed.

Reworked Activity Flow

• Based on your GoEarly feedback, we've made major improvements to how activities are completed by participants including Activity availability, the Satisfaction Rating > Feedback flow, and more.

🐞  Bug Fixes 🐞 

Platform Interface/UX

• Icons across the system have been replaced with more refined versions to match our global modernization efforts!
• MANY bug fixes and ideas have been addressed including those sourced directly from our ongoing Delta testing via GoEarly.

announcements 

🎉 Centercode's 20th Anniversary 🎉 

As of May 2021, Centercode has existed for 20 years. This continues to be a journey we’re incredibly proud of, highlighted by the hundreds of amazing companies and thousands of incredible people and products that we’ve had the opportunity to work with, and driven by the fierce passion we maintain to this day.

Along with this release we've produced the new ebook, The Definitive Guide to Delta Testing which you can download here. This is a comprehensive resource intended to not only explain delta testing to the uninitiated, but also to serve as a ”buy-in guide” to be shared within your organization.

delta  improvements new features fixes mobile 

Delta Testing: The Answer to Alpha, Beta, Field, and Everything

By literally any measure, this is our largest release to date. It spans the entire platform, and operates as a cohesive means to deliver on our vision.

New User Interface

For the first time since the inception of our platform, we’ve refreshed our entire user interface. For admins, this means easier access to virtually all functionality. For testers, it means a more focused and accessible experience that's aligned with our new mobile app. For everyone, it means a fresh look and feel (which will likely take platform veterans a bit of time to get used to!).

Delta Planning and Dynamic Surveys

The heart of the new release is a centralized suite of tools to plan and manage a delta test, including first-class incorporation of features, phases, and activities. Delta tests may be planned within the platform or imported, and easily adjusted at any time.

Introducing: Ted Adams

An intelligent virtual agent of Centercode who manages tester engagement on your behalf. Ted continuously learns from your project, testers, and feedback. Ted takes a huge load off your back by communicating the most important information at the right moment, through the most ideal channels.

Furthermore, Ted continuously provides test managers with insightful updates in classic Scrum format: What just happened? What's happening next? What are the blockers?

Dynamic Dashboards

Centercode now automatically generates beautiful data-rich dashboards that summarize your project, phases, features, and much more. The dashboards are highly interactive, may be filtered in real-time, and allow for both direct presentation and sharing. No more decks.

Centercode Mobile App

A native Centercode app allows your testers to engage with all aspects of your test, including providing and collaborating on feedback directly from their iOS or Android devices.

The Everything

Beyond these key features, literally hundreds of other small enhancements cover virtually every corner of the platform. This truly is a monumental release, and one we couldn't be more excited to share with you.

📈  Improvements 📈 

Avatar Icons

• Empty avatar images are now auto-generated based on Full Name (or Username if this project setting is used instead).

🐞  Bug Fixes 🐞 

Platform Interface/UX

• New Feedback and Star Rating icons have been implemented on the Project Homepage.
• Browse icons on Project Homepage added for Feedback types.
• Planning page now uses clearer dates for Phases (no times, midnight based on project timezone, interface improvements).
• Lot's of UI polish and Bug fixes!

For the sixth installment on the C16 Release Track, we’re providing an amazing new tool for any customer dedicated to supporting agile software or firmware development in their program. In addition, we’re providing a bit more organization to your Community and Project Reporting, and replacing the existing in-site chat support tool with… a different in-site chat support tool! 🎉🥳🎉

Click here to download a detailed PDF guide for this release.

 new features 

✨ New Features ✨  

Automated Releases via API

Does your software or firmware development process follow an intricate and highly-automated series of automated steps or look like an OK GO music video? What about your Centercode testing - Does pushing your pre-release build to Centercode fit within that automation? Probably not as well as well as you’d like - until now!

Once configured, posting to this new Release Automation endpoint lets you:

• Automate the creation of your Release within your Centercode Project
• Set the components of your Release (e.g. Title, Body, Availability, etc.)
• Attach files from your Centercode FTP 
• Link to externally-available files

To implement your own Release Automation using Enhanced Integrations and Centercode’s new Release API, check out a comprehensive Implementing Release Automation via API support article and our fully-detailed API & Technical documentation.

improvements

📈  Improvements 📈 

Setting Content & Release Defaults

We’ve implemented additional new features to Release and Content Type groupings in order to simultaneously provide admins with additional group controls and make the new Release API functionality seamless and truly first-class.

Single Active Release

Single Active Release prevents tester confusion by limiting access to the most current Release by automatically Archiving all other Releases within that Type when a new Release is posted. 

Single Notice

Single Notice ensures that only the most recent Release of that Release Type can be set as a Notice. If you want to preserve access to previous Releases but ensure that only the newest one pops up for accounts with access, you’ll want to check this box.

Type-wide Team Access Defaults

Team Access set at the Content Type or Release Type level will automatically impose those access settings for any new Content or Release within that Type. Set the Team Access at the Type level and you’ll never have to worry about the resources being shown to the wrong teams by default.

Archive Functionality for Reporting

We’ve introduced the Archive to tons of features across our platform, from Surveys and Content to Onboarding Opportunities and whole Projects. One place we haven’t implemented the Archive was in Reporting. So, to provide administrators with the ability to better disable and hide unused Reports without losing them completely, we’ve developed an Archive function for your Community and Project Reports.

CC Support: Out/In with the Old/New

For many months, Centercode has dedicated resources to enabling new administrative and organizational tools across all our functional departments. From Marketing to Sales to Post-Sales Service Delivery, our new infrastructure has touched every member of our team. Included in this tooling is a new back-end for our in-site chat support functions. 

Updated Knowledge Base

If you frequent our Knowledge Base at https://help.centercode.com, you’ve probably already seen that we’ve made some major updates.

In-Site Chat-Support Back-End

While consolidating and updating our internal tooling, we’ve also brought in-site chat under the single unified umbrella. The Chat Support tool we were previously using has been replaced with one that’s connected to the new Knowledge Base as well as our Credit Service ticketing system and CRM.

fixes  

🐞  Bug Fixes 🐞 

The 16-6 release includes a small handful of bug fixes that align with the delivery of this release, but did you know we’ve deployed more than forty patches since C16-5?! That a loooot of fixing and improving, wouldn’t you agree? Instead of listing a bajillion fixes in this document, the full list of patch notes and deployment dates for every patch in Centercode’s 16th version can be found in the C16 Complete Patch Notes.