🐞  Bug Fixes 🐞 

Data Engine & Custom Reports

• Quick Export for forms and the Quick Export User/Feedback action will now once again load the correct view items
• Corrected manually emailed Reports incorrectly presenting distribution refreshing warning message. 

Integrations

• Feedback Type Dynamic Tags will load correctly again within External Destination configurations

User Interface & Experience

• A license limit message for Project max was utilizing the wrong messaging, and was adjusted

Miscellaneous

• Adjusted the Project User Summary scoring page to toggle between scope when scoring correctly

This month, we’ve got a veritable banquet of new features and improvements prepared for you! From new in-line image list view CDE items, to a quality-of-life improvement for project archiving, there’s something tasty for everyone. And as usual, we've continually deployed several bug fixes throughout the month that we've listed below.

announcements  

There's still time to enter October's Visual Theme Costume Contest. We're accepting screenshots until November 11th! Whether your site's theme is colorful or monochromatic, edgy or classy, this is a great opportunity to get your name out there in the world and score a little prize on the side! Check out the Announcement below for information on how to participate.

 new features  

✨ New Features ✨  

By Popular Demand: Feedback and User List Inline Images!

First on the menu is a dish many of you have asked for:  inline images and image thumbnails in your user management and feedback management list views. These new data points for the Centercode Data Engine have been a popular request, and we're excited to finally share it with you!

When creating a user or feedback view, you’ll notice three different view items related to file attachment form elements. These new items make it much simpler to get an in-platform view of images and files uploaded by users for specific forms.

“File Attachment Has Attachment” gives you a binary yes/no response if the user attached any files at all.

“File Attachment” shows a scaled version of the image inline:

“File Attachment Thumbnail” shows thumbnail versions of attached images:

improvements  

📈  Improvements 📈 

Simplified Project Archiving!

For our second course we’ve added the ability to archive a project from within the project itself. You’ll no longer need to navigate to Programs and Projects and find the specific project on the list (though that method is still available!). This option is located in the Project Configuration section of the Management menu when you're in a project.

Saving Time and Processor Power!

And last, but not least, is a feature designed to help you when your plate's piled a bit too high with automatically refreshing and distributed reports. We’ve implemented a new system that will automatically disable any reports that no one has viewed or interacted with in an extended period of time. This keeps your data fresh and your inbox uncluttered by old report emails you haven’t gotten around to turning off yet! (Note: This only applies to reports set to daily or weekly refreshes/distribution. Monthly reports will never automatically disable themselves.)

You’ll be notified of this two different ways: 

A new set of icons on the Report Management screen will show the status of reports that are set to auto-refresh. Green circle arrows indicate that a report is set to auto-refresh and has been viewed recently. Red circle arrows indicate that a report has not been viewed recently and will automatically deactivate soon. A red warning sign indicates that a report was set to auto-refresh, but it reached the time limit without being viewed, so it's been disabled.

When a report goes unviewed for an extended period of time, the people on its distribution list see an expiration warning at the top of their email with a link to refresh the report. To refresh it, they don't have to login—it just takes one user to follow the link and confirm that they'd like to keep receiving updates. This resets the report's expiration date and keeps it auto-refreshing and sending updates. No muss, no fuss!

fixes  

🐞  Bug Fixes 🐞 

Data Engine & Custom Reports

• User and Feedback Filter/View splash pages have been reworked to store prior selections as you are working within the page
• Corrected an issue causing "# of Activities" data counts to be inaccurate when factoring in regression features
• Corrected issue causing incorrect conversion to UTC date/time in exported Excel reports

🐞  Bug Fixes 🐞 

Miscellaneous

• Corrected the behavior of two checkboxes on External File linking in Content/Releases

🐞  Bug Fixes 🐞 

Performance & Tuning

• Continued refinements to logging and behind-the-scenes performance

User Interface & Experience

• Ongoing UI refinements and textual improvement

Miscellaneous

• Corrected issue involving Run Once Macros containing a Webhook when using Scheduled Macro functionality

This month we’re bringing you our spoookiest update yet! October’s release is primarily focused on under-the-hood updates, lurking in the shadows just out of sight (See, spooky!). Our recent releases have introduced quite a few new UI elements which take cues from your visual theme. We thought this would be a seasonally appropriate time to help you dress up your testing community by bringing you some new and improved Visual Theme-focused content!

announcements  

📢 Announcements 📢   

Centercode Site Costume Contest

We’re holding a Visual Theme contest to spotlight your hard work and celebrate those who take the extra step! If you’ve got a good looking site, this is a great opportunity to get your name out there in the world and maybe get a little something on the side! Alternatively, if you’re not happy with your theme, we can help (but you’ll be DQd from the contest)! Check out the Announcement below for information on how to participate.

✨ Featured Content ✨  

All About Visual Themes!

Our first piece of content focuses on explaining the value of a good Visual Theme, and the influence it can have on tester enthusiasm and participation. To help get those creative juices flowing we also provide a number of example templates, a few helpful tips and tricks, and a curated collection of background images.

Read it Here!

Getting Your Hands Dirty

Next up we have a brief (but informative!) article with step-by-step instructions on how to access the Visual Theme tools, and how to apply your themes throughout your site once they’ve been created.

Read it Here!

The Nitty Gritty

And last, but not least, we’ve created a detailed guide explaining how each of the Custom Images and Custom Color will affect your site, each with accompanying images of some of the more prominent places you’ll see those changes.

Read it Here!

 
📈  Improvements 📈 

OAuth for Your POP!

We've added the ability for customers to utilize OAuth to authenticate their email accounts used in email reply integrations (a.k.a. “POP Integrations”). Once it’s enabled on the back-end, you can access this function via a button on the community level Email Template and Logs page. If you have an existing email reply integration that either uses or needs to be updated to use OAuth, let us know so we can make the necessary adjustments.

fixes  

🐞  Bug Fixes 🐞 

Data Engine & Custom Reports

• Data engine and reporting on All Reply Text no longer includes user email address

User Interface & Experience

• Site color picker widget no longer requires a click-plus-drag to modify the color (a simple click will do)

Centercode Site Costume Contest!

Like a haunted house covered in sheet-ghosts and fake cobwebs (or toilet paper), the appearance of your testing site significantly impacts your testers’ perception of your program.

A well-presented site can elevate tester enthusiasm, brand confidence, and even professionalism. To help maximize your candy (feedback) haul this season, we’re holding a customer contest for the best-dressed site and giving out prizes for the best-in-show! You may or may not see some of our favorites showcased in the future… 🧙🔮

The Rules:

We can only accept one submission per customer site, and only one prize per company. If we get more than one submission for a site, we'll use the first one—and that submitter will receive any contest results or prizes. 

Submissions must be received throughout October through November 11, 2022. Winners will be announced in the November Newsletter.

Themes will be evaluated based on specific criteria including accessibility, use of brand colors, cohesiveness, creativity, and some spooky mystery categories.

This contest is only open to customers who have implemented their own themes. While we're always willing to help you design your site's look, themes created by Centercode employees (via Services or otherwise) don’t qualify for this contest.

Full-sized candy bars only; no apples. 

To Participate:

Submit two screenshots of your site on or before November 11th: one of the login page, and one of the User Management page, as shown in the examples below. Send your submissions via email to contests@centercode.com with the subject line: “Visual Theme Contest”. Include your screenshots and any details you’d like to call attention to such as the name of your theme, special notes about it, etc.

https://<YOUR IMPLEMENTATION URL>/welcome/
https://<YOUR IMPLEMENTATION URL>/community/users/default.html 

First, take a screenshot of your site (Windows: [Windows]+[Shift]+S, Mac: [Shift]+[Command]+3). Then simply paste (Windows: [Control]+V, Mac: [Command]+V) in your email to add the screenshot. Repeat for each screenshot you want to take. Finally, just send it our way and you're all set!

🐞  Bug Fixes 🐞 

Centercode Mobile App

• Fixed an issue that prevented Android users from re-opening the app in some circumstances if it was shut down during a file download

Performance & Tuning

• Adjustments made to prevent timeout error when exporting large numbers of files from Feedback Forms
• Improved Ted Performance Dashboard performance under heavy load

User Interface & Experience

• Fixed issue causing surveys set as notices for one team to be hidden from the activities menu for all teams

🐞  Bug Fixes 🐞 

Performance & Tuning

• Fixed an issue that would cause uploads for background images added during initial Opportunity creation to fail
• Resolved an issue that could cause file uploads to fail when more than one file was being uploaded at once

🐞  Bug Fixes 🐞 

User Interface & Experience

• Addressed issue preventing Legacy User Forums links from appearing for certain user roles in the navigation bar menu

This month, we're bringing meaningful quality-of-life updates to make your Centercode experience better than ever. This latest patch provides updates to our infoboxes and validation everywhere in the site. Our Feedback List and file attachment UIs receive a visual refresh. And as usual, we continue to deploy bug fixes throughout the month, details of which are listed below.

improvements  

📈  Improvements 📈 

Leveling Up Our Infobox Copy!

Last month, infoboxes got a big visual refresh. This month, we're continuing to improve your Centercode experience with a copy refresh! Our new UX writer is bringing more consistency, readability, and personality to the Centercode experience, and we hope you enjoy the voice she brings to the platform as much as we do!

Informative AND fun!

Bolder and Better Simple Feedback List!

The Feedback List is a high-traffic page that presents large amounts of information in a way that's compact, clean, and easy to read. Given its value to all Centercode users, we've polished the design. Updates to the UI include bolder titles, more prominent icons indicating blocking issues, items sent to Jira, etc., and a stand-out treatment of status. Check out the before and after in the screenshots below.

Old Simple Feedback List:

New Simple Feedback List:

Uploads Upgraded!

Our file attachment UI also saw some sprucing up across both the admin and tester versions to make the interface more defined and easier to read. The active parts of the block are more visually pronounced, and they present you valuable information (ex: size and format recommendations).

Old File UI:

New File UI:

fixes  

🐞  Bug Fixes 🐞 

Form Engine & Custom Surveys

• Surveys in a pending access state will no longer appear on Community or Project menus

User Interface & Experience

• Fixed User cards occasionally displaying incorrect avatar initials in Projects

Miscellaneous

• Addressed issue causing Community "Contact Us" emails to occasionally come in with blank submitter information