What's New

#Feedback Management

• An issue that could occur when using the Break Workflow action on Feedback based on access to Feature selections on the form has been resolved.

#Dashboards & Reports

• Usercards on Dashboards are once again loading up on-screen.

#Integrations

• POP Integration emails now only result in a single Feedback Comment (instead of three copies of the same comment).

#User Experience & Interface

• An issue that was causing Ted email communications to be sent more frequently than intended was corrected.
• Mobile menu link colors now correctly match the associated theme.
• A long unbroken text issue with the Feedback card display has been resolved.

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A fresh round of updates and improvements are on the way! In the latest patch we've
added additional functionality to our content, feature, and release creation tools, as well as adding additional information to our view/filter tool! In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

#Quick Save and Quick Update!

Save your progress at-will when building robust Content! There's nothing worse than losing work to a software or hardware malfunction, or inadvertent window closure. Centercode's new Quick Save and Quick Update function will allow you to quickly save or submit changes to a piece of Content, Release, or Feature you are working on without leaving the page, allowing you to save your progress and continue working!

#Auto Detect User Country via IP!

Get up to date information on the last country (based on IP) your users logged in from! The "Country (Auto Detected)" item has now been added to Community Filters and View options. This will display the last region from which a User accessed the platform (based on their IP address).

#Major Performance Improvements for Busy Servers!

We listened to your feedback and made some big improvements to our servers. Our IT team has been hard at work to fix performance issues and to stop 502 Gateway errors from happening when servers are under heavy load.

#User Experience & Interface

• Adjustments and clarity added to a number of inline Help text.
• "Submit & Next" button on Feedback views will once again function as intended.
• JIRA tags on Feedback Cards will now only be displayed to Feedback Moderators.
• Ted Closure Thank You Email will now include the proper final activity count value.

#Community & Project Homepages

• Projects that have never previously utilized a Project Introduction message will now store and update them as intended.
• Empty Community Homepages will now display an empty message instead of displaying blank.

#Test Planning

• Feature Status Dynamic Tags will now convert properly in Email Templates and the Visual Editor.
• Feedback API Submission will now allow the Feature element to be formatted as a label or value.
• Cell Line breaks are now preserved when importing Phases and Features via Excel.

#Centercode Mobile App

• Additional Mobile changes to prevent edge-case scenarios and continue tuning user experience.

#Performance Tuning

• Performance improvements made for implementations using a high volume of Projects.
• A security gap involving copy/pasting Feature URLs between users fixed.
• File upload and cancel process tuned to handle mid-upload cancellation better.

#Project Templates & Cloning

• The Project Cloning process will now update Dynamic Tags utilized in Feedback Webhook Macros for the new project.

#Save your progress at-will when building robust Content

• Quick Save and Quick Update functionality has been added to Content, Releases, and Features. This will submit your latest changes without leaving the page, allowing you to save progress and continue working.

#Collect countries automatically without requiring API-driven addresses

• Country (Auto Detected) has been added to Community Filter and View to pull back the last region from which a User accessed the system (by IP address).

#Major improvements to performance to squash recent server errors

• Performance adjustments were made to prevent 502 Bad Gateway errors from displaying on servers under heavier load/usage.

#User Experience and Interface

• Adjustments and clarity to a variety of Inline Help text.
• The "Submit & Next" button on Feedback views will once again function as intended (both submission of current ticket changes, as well as navigation to the next ticket in the prior list view).

#Community and Project Homepages

• Projects that have never previously utilized a Project Introduction message will now store and update them as intended.
• Empty Community Homepages will now display an empty message instead of displaying blank.

#Test Planning

• Feature Status Dynamic Tags will now convert properly in Email Templates and the Visual Editor.
• Feedback API Submission will now allow the Feature element to be formatted as a label or value.
• Cell Line breaks are now preserved when importing Phases and Features via Excel.

#Performance Tuning

• Performance improvements were made for implementations using a high volume of Projects.
• A security gap was fixed when copy/pasting Feature URLs between users.
• The file upload and cancel process were tuned to handle mid-upload cancellation better.

#Centercode Mobile App

• Additional Mobile changes in order to prevent some edge-case scenarios and continue tuning the user experience.

#User Experience & Interface

• JIRA tags on Feedback Cards will now only be displayed to Feedback Moderators.
• Ted Closure Thank You Email will now include the proper final activity count value.

#Project Templates and Cloning

• The Project Cloning process will now update Dynamic Tags utilized in Feedback Webhook Macros for the new project. (edited)

A fresh round of updates and improvements are on the way! In the latest patch we've
improved Regression feature functionality and reporting, added a contextual warning message during the project cloning process, and added phase information to Simple List Feedback Cards. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

#"Shadow" Regression Dashboards!

Regression Features are now present on all applicable Dashboards! If your Regression Feature was tested in a past Phase, that Phase's Dashboard will now include Regression Feature data. In addition, the Feature Dashboard for a Regression Feature will now include it's complete history, not just it's most recent Phase.

#Project Cloning Conflict Messaging!

Not everything in a Project can be cloned 1-for-1. We've added contextual messaging to the Project Cloning page to indicate which parts of your non-static Template won't be cloned into the new Project.

#Feedback Phase Visibility

We've added a new tag to Feedback Cards (rows) on your Feedback Simple List. This tag shows you which Phase the Feedback's related Feature is in, giving you valuable context right on the surface. Note that this Phase indicator is only visible to Admin accounts - testers can't see your Phase names.

#Feedback Management

• Simple List is now the default Feedback view for new Project Admins.
• Feedback counts 1000 and above now show an abbreviated number in widgets and dashboards.

#Custom Reporting

• Report Chart size and position in PDFs has been corrected.

#Centercode Mobile App

• Feedback paging buttons within the mobile interface will now function as intended.

#Ted Automation

• Ted onboarding Phase emails should send properly again.

#User Experience & Interface

• Selection highlighting in Filter and View criteria should now be retained when clicking off the selection window.
• Feature lists will now display as intended with additional spacing when using the Firefox browser.
• Drop-down field for Contact Us Request Type has more clickable area now.

#Test Planning

• Activity satisfaction and engagement will now carry forward when a feature is moved into a new phase.

#"Shadow" Regression Dashboards

• Regression Features are now present on all applicable Dashboards! If your Regression Feature was tested in a past Phase, that Phase's Dashboard will now include Regression Feature data. In addition, the Feature Dashboard for a Regression Feature will now include its complete history, not just its most recent Phase.

#Project Cloning Conflict Messaging

• Not everything in a Project can be cloned 1-for-1. We've added contextual messaging to the Project Cloning page to indicate which parts of your Template won't be cloned into the new Project.

#Feedback Phase Visibility

• We've added a new tag to Feedback Cards (rows) on your Feedback Simple List. This tag shows you which Phase the Feedback's related Feature is in, giving you valuable context right on the surface. Note that this Phase indicator is only visible to Admin accounts - testers can't see your Phase names.

#Miscellaneous

• Simple List is now the default Feedback view for new Project Admins.
• Activity satisfaction and engagement will now carry forward when a feature is moved into a new phase.
• Feature lists will now display as intended with additional spacing when using the Firefox browser.
• The drop-down field for Contact Us Request Type has a more clickable area now.

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#Custom Reporting

• Report Chart size and position in PDFs have been corrected.

#Centercode Mobile App

• Feedback paging buttons within the mobile interface will now function as intended.

#Ted Automation

• Ted onboarding Phase emails should be sent properly again.

#User Experience & Interface

• Selection highlighting in Filter and View criteria should now be retained when clicking off the selection window.
• Feedback counts 1000 and above now show the abbreviated number version.

#Miscellaneous

• Fixed issue with removing users from a project with adjusted strings.

Centercode wishes you season's greetings! In the latest patch we've introduced several updates to user account info collection and verification, as well as several improvements to the Feedback Simple List. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

#All New Presentation Mode!

New and improved functionality to help you show the results of your test! Presentation Mode for Project Dashboards has been completely revamped, providing a slick new experience for Teams presenting their Project data to stakeholders.

#First-Class User Account Verification!

Get up to date account information before you begin a new test! A new Notice Type was created for Content Notices that will prompt users for updates to selected Account data (Email, Address, and/or Phone #). Address data and geographic reporting were updated to work with these new configurations.

#New Feedback Velocity Signal!

We've introduced a new data point dubbed Feedback Velocity. Based on a seven day calculation, this metric indicates which Feedback is getting the most attention from your testers and the biggest boost in popularity. If you're looking to put out product fires, Velocity shows you where the heat is building!

#Enhanced Address Collection!

We've doubled the power of our API-driven Address functionality -- The User Account pages now allows for the collection of two distinct forms of address! Use this to collect a combination of standard office, home, shipping, or another address.

#Improved Feedback Simple List!

Get the Feedback information you need faster and easier than ever before! The Feedback Simple List view was dramatically enhanced with a better look and feel, more useful details, and inclusion of the new Feedback Velocity indicator.

#Centercode Mobile App

• A refactor was performed on the Mobile Application to enhance back-end security and the User session experience.
• Status Intent colors were adjusted to have a more appealing color palate (outlined within this ticket).

#Localization & Strings

• Corrected an issue where Strings would display incorrectly within customer sites.

#UI & Usability

• Corrected an issue where the UI was displaying a legacy feature unintended for current platform editions.
• Community managers are once again able to remove User Profiles and Test Platforms without assuming the user.

#Legacy Features

• Corrected an issue where Tasks (a sunset feature for current versions) was displaying erroneously within Project Tools.

#All New Presentation Mode!

• Presentation Mode for Project Dashboards has been completely revamped, providing a slick new experience for Teams presenting their Project data to stakeholders.

#Enhanced Address Collection

• The User Account pages now allow for two separate forms of address collection.

#First-Class User Account Verification

• A new Notice Type was created for Content Notices that will prompt users for updates to selected Account data (Email, Address, and/or Phone #). Address data and geographic reporting were updated to work with these new configurations.

#Catch Fires with Feedback Velocity!

• This completely new signal for all Collaborative Feedback users shows which Feedback tickets are recently gaining in Impact. Feedback Velocity helps admins evaluate the day-to-day movement of ticket Impact factors over the past week for a clear view of what feedback is lighting fires in their testers!

#Super-Powered Feedback Simple List

• The Feedback Simple List view was dramatically enhanced with a better look and feel, more useful details, and the inclusion of the new Feedback Velocity indicator.

#Centercode Mobile App

• A refactor was performed on the Mobile Application to enhance back-end security and the User session experience.
• Status Intent colors were adjusted to have a more appealing color palate (outlined within this ticket).

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#Localization & Strings

• Corrected an issue where Strings would display incorrectly within customer sites.

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#Legacy Features

• Corrected an issue where Tasks (a sunset feature for current versions) was displaying erroneously within Project Tools.

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#Miscellaneous

• Corrected an issue where the UI was displaying a legacy feature unintended for current platform editions.
• Community managers are once again able to remove User Profiles and Test Platforms without assuming the user.

#Update Features with Expired Phases

• This change allows you to update Feature information for those kept within otherwise uneditable Phases. In addition, you can also clear their associated completions to effectively reset the activity record.

#Miscellaneous

• Projects without Feedback Intents configured to Delta standards now utilize proper activity flow.
• The new Community Homepage Survey list now takes into account expired or nearing expiration states. (edited)

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A fresh round of updates and improvements are on the way! In the latest patch we've
made numerous updates related to Features and their functionality within Feedback Forms and Test Planning. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

#

#Update Features within Expired Phases!

Make corrections or clarifications to features in already finished phases! This change allows you to update Feature information for those kept within otherwise-uneditable Phases. In addition, you can also clear their associated Completions to effectively reset the activity record.

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#Conditionals on Feature Elements!

Further customization and specialization of your Feedback Forms! Feature Elements in Feedback Forms can now be selected as the parent of Conditional Elements. Note that since Features aren't cloned during Project Cloning, if you're using Conditionals off of Feature Elements, you'll need to update your Feedback Forms in new projects.

#Dashboards & Reports

• Certain Sub-panels on Satisfaction and Engagement Over Time were adjusted to correctly include the new Regression Features.

#Centercode Mobile App

• Security update for Android

#User Experience & Interface

• New Community Homepage Survey list now takes into account expired or nearing expiration states.
• Users no longer automatically enter their last project if they're an Applicant in that project. Additionally, Projects where a user is only an Applicant can no longer be selected as Default.
• Adjustments were made to the Location selection on Account Settings under various non-US country selections.
• Continued smaller functionality and UI improvements to C17 for both Desktop and Mobile.

#Delta Release Upgrade

• Migration scripts were updated to account for Projects without Project Managers when building Homepage Content from Homepage Introduction messaging.
• Project Cloning for our Static Templates will now properly include New User and Regression Phase options.
• Feedback Types without a Feature element will no longer allow a roundabout method of submitting active Features when users are currently blocked due to Product Verification.

#Miscellaneous

• Projects without Feedback Intents configured to Delta standards now utilize proper activity flow.
• Feature engagement no longer presents a 404 with API endpoints.

#Conditionals on Feature Elements

• Feature Elements in Feedback Forms can now be selected as the parent of Conditional Elements. Note that since Features aren't cloned during Project Cloning, if you're using Conditionals off of Feature Elements, you'll need to update your Feedback Forms in new projects.

#Centercode Mobile App

• Security update for Android.

#Miscellaneous

• Users no longer automatically enter their last project if they're an Applicant in that project. Additionally, Projects where a user is only an Applicant can no longer be selected as Default.
• Feature engagement no longer presents a 404 with API endpoints.

#Delta Dashboards

• Certain Sub-panels on Satisfaction and Engagement over time were adjusted to correctly include the new Regression Features.

#Delta Release Upgrade

• Migration scripts were updated to account for Projects without Project Managers when building Homepage Content from Homepage Introduction messaging.
• Project Cloning for our Static Templates will now properly include New User and Regression Phase options.
• Feedback Types without a Feature element will no longer allow a roundabout method of submitting active Features when users are currently blocked due to Product Verification.

#Miscellaneous

• Adjustments were made to the Location selection on Account Settings under various non-US country selections.
• Continued smaller functionality and UI improvements to C17 for both Desktop and Mobile.

#Updated Role Management Interface

• The Roles UI now shows the associated Teams more effectively since the Delta UI no longer includes right-hand menus.

#Macros now Include the Feature and Blocking Status!

• You can now use Macros to Mass Feedback Management to update the Feature field and Blocking Status via Macro.

#User Interface and User Experience

• New Team Keys have been implemented on the various Roles pages.
• Continued visual and functional tuning for both desktop and mobile.

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