What's New

#Ted received in-site and in-email clean-up!

• We took a pass at improving various aspects of the Ted Adams experience. We've improved the menu icon to indicate if Ted is enabled or disabled, updated the grammar and text used within certain email types, and fixed an issue with the Activity counts within Ted's "Daily Update" emails to administrators.

#Ted Communications

• Corrected an issue with the Activity count in the Ted Daily Update to provide accurate metrics to administrators.

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#Custom Reports

• Report Element Filtering will once again display intended labels instead of database values for included criteria.

#User Authentication & SSO

• Filtering by Integration EA Source will once again return proper results.

#Project Templates & Cloning

• Notice Macro structures and Notices baked into the Survey form submission will now clone when Projects are cloned.
• Delta Enabled or Disabled state from a Project Template is now carried forward into cloned copies of that Project.

#User Authentication & SSO

• Deleted SSO Integrations will no longer store User associations in the data engine.

#Miscellaneous

• An unusual dialog prompt will no longer be presented in place of a proper error message when removing erroneous User details.

#Miscellaneous

• Some additional changes were made to the Referral page to allow for showing or hiding of elements through the use of custom CS.
• Drill-down linking will now function as intended from Feature Engagement Reporting.

#Surveys

• Survey links generated by the hover-action button will no longer result in "Invalid" errors.

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During this patch, we're dramatically improving usability of Feedback Simple List, adding more details to Dashboards, and enhancing the Centercode Data Engine.

#Do you have a long User or Feedback List and just want to select ALL of them?

User and Feedback Management View/Filter results can now be selected by page or in total. This lets you trigger bulk Actions and Macros across all Users or Feedback results of your filters. 😎

Just click the "All" checkbox at the top of the list and you'll see the new dialogue option if your list spans multiple pages. Check it out in the screenshot below.

#Check out the new Feedback Simple List Filters!

Test Participants can now toggle the Feedback Simple List to Feedback they have Voted on (new button).

In addition, we have cleaned up how Duplicate and Predictive Feedback are displayed, and we've differentiated Excluded Status items.

Lastly, we tidied up how previous filtering is stored. It now uses the URL in place of Cookies for a more consistent user experience as admins navigate or link to and from the Simple List.

#Feedback Subpanels add even more value to Dashboards

Project Dashboard, Phase Dashboards, and Feedback Impact Dashboards now utilize individual Feedback subpanels.

#Clear visibility on Release details in the Data Engine

Release Value has been added as its own Data Engine criteria (for use in Views and Reports).

#Include Release details in externally-created Feedback

API Feedback Creation will now allow for Release element data to be included.

#Centercode Mobile App

• An important security update was made to both our C16 and C17 environments.

#User Interface & Experience

• Viewing the Feedback List from a Report Element that uses a Feedback Status Filter shows the expected result.
• HTTPS Post within Feedback External Destinations will once again work as expected.
• Attempting to edit Public Copy no longer results in an error.
• Modifying Strings via the link on the bottom left of each page no longer results in a bomb error.

#Integrations

• Single Quotes in Feedback titles no longer prevent related Macro Webhook logs from loading.

#Form Engine

• Modifying form elements will once again return the user to the location on the form where the element is positioned.

#Check out the new Feedback Simple List Filters!

• Test Participants can now toggle the Feedback Simple List to Feedback they have Voted on (new button). In addition, we have cleaned up how Duplicate and Predictive Feedback are displayed, as well as differentiating Excluded Status items. Lastly, we cleaned up how previous filtering was stored, utilizing the URL in place of Cookies to lead to a more consistent user experience navigating or linking to and from the Simple List.

#Select All for User and Feedback Management lists!

• User and Feedback Management View/Filter results can now be selected by page or in total, allowing for bulk Actions and Macros across all Users or Feedback (matching process available from the Splash Pages).

#Feedback Subpanels add even more value to Dashboards

• Project Dashboards, Phase Dashboards, and Feedback Impact Dashboards now utilize individual Feedback subpanels.

#Clear visibility on Release details in the Data Engine

• Release Value has been added as its own Data Engine criteria (for use in Views and Reports).

#Include Release details in externally-created Feedback

• API Feedback Creation will now allow for Release element data to be included.

#Centercode Mobile App

• An issue with SSO Login on the Mobile Application with certain pathways was addressed.

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#Platform Security

• An important security update was made to both our C16 and C17 environments.

#User Interface and Experience

• Viewing the Feedback List from a Report Element that uses a Feedback Status Filter shows the expected result.

#User Interface and Experience

• HTTPS Post within Feedback External Destinations will once again work as expected.

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#User Interface and Experience

• Attempting to edit a Public Copy no longer results in an error.
• Modifying Strings via the link on the bottom left of each page no longer results in a bomb error.

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#Integrations

• Single Quotes in Feedback titles no longer prevent related Macro Webhook logs from loading.

#Form Engine

• Modifying form elements will once again return the user to the location on the form where the element is positioned.

A fresh round of updates and improvements deployed in March bring a deluge of Dashboard enhancements. In addition, throughout the month, we've provided a veritable downpour of fixes for customer-sourced bugs which are also listed below.

#Dive Deeper in your Delta Huddle Dashboard

We've added an awesome Phase Review section to the Delta Huddle Dashboard! A quick, informative overview of the features in the current active phase, the most recently closed phase, and the upcoming phase.

#Status Intents Impact Feedback and Dashboards

We've tuned Status Intent so that Resolved-Exclude intents are more accurately reflected on the Feedback Simple List and within Dashboards! Feedback marked as Resolved-Exclude will no longer have any impact on numerous metrics and calculations across the platform. This includes dashboards, Ted emails, and Feedback Impact stats.

#Improved Defaults for Visual Themes

Themes now default with gradient option disabled.

#It gets better every time!

Continued efforts to polish C17. Dozens of UI and smaller functional issues were addressed in this release, as well as more mobile application tuning!

#Dashboards & Reports

• Small adjustments made to the Participant count at the top of the Project Overview Dashboard.
• Date Range Filtering on the Top Testers Dashboard is now disabled to avoid confusion regarding functionality.
• Regression Features are now displayed on certain sections of the Delta Huddle Dashboard.
• Feature and Phase will now return accurate results consistently in data engine views.
• Usercards on Dashboards are once again loading up on-screen.

#User Experience & Interface

• Improvements were made to the Feedback interfaces containing External Data.
• A display issue that could occur within Projects based on Username structure has been corrected.
• An issue that could occur with POP reply to forums under specific configuration has been addressed.
• An issue that was causing Ted email communications to send more frequently than intended was corrected.
• Mobile menu link colors now correctly match the associated theme.
• A long unbroken text issue with Feedback card display has been resolved.

#Ted Communications

• Conditional Feedback form elements based on the Feature element will no longer contain odd blank selections.
• An issue that could occur when merging users with specific account setting address configurations has been corrected.
• An issue in email communication from Ted to admins that could result in negative counts for submitted Feedback has been corrected.
• Blocking issue counts in email communication from Ted to admins will no longer count tickets moved into Resolved status intents.

#Platform Security

• An important security update was made to both our C16 and C17 environments.
• Email address change will now function as they did in C16 (requiring email confirmation).
• Adjustments made to properly store user addresses containing certain French characters.

#Feedback Management

• An issue that could occur when using the Break Workflow action on Feedback based on access to Feature selections on the form has been resolved.

#Integrations

• POP Integration emails now only result in a single Feedback Comment (instead of three copies of the same comment).

#Dive Deeper in your Delta Huddle Dashboard

• An additional Phase Review section has been added to the Delta Huddle Dashboard!

#Status Intents Impact Feedback and Dashboards

• Status Intent has been tuned such that Resolved intents are more accurately reflected on the Feedback Simple List and within Dashboards!

#Improved Defaults for Visual Themes

• Themes now default with the gradient option disabled.

#It gets better every time!

• Continued efforts to polish C17. Dozens of UI and smaller functional issues were addressed in this release, as well as more mobile application tuning!

#Dashboards and Reports

• Small adjustments were made to the Participant count at the top of the Project Overview Dashboard.
• Date Range Filtering on the Top Testers Dashboard is now disabled to avoid confusion regarding functionality.
• Regression Features are now displayed on certain sections of the Delta Huddle Dashboard.

#User Experience and Interface

• Improvements were made to the Feedback interfaces containing External Data.
• A display issue that could occur within Projects based on Username structure has been corrected.
• An issue that could occur with POP replies to forums under specific configuration has been addressed.

#Ted Communications

• Conditional Feedback form elements based on the Feature element will no longer contain odd blank selections.
• An issue that could occur when merging users with specific account setting address configurations has been corrected.

#Platform Security

• Email address change will now function as they did in C16 (requiring email confirmation).
• Adjustments made to properly store user addresses containing certain French characters.

#Platform Security

• An important security update was made to both our C16 and C17 environments.

#Ted Communications

• An issue in email communication from Ted to admins that could result in negative counts for submitted Feedback has been corrected.
• Blocking issue counts in email communication from Ted to admins will no longer count tickets moved into Resolved status intents.

#Dashboards and Reports

• Feature and Phase will now return accurate results consistently in data engine views.

#Feedback Management

• An issue that could occur when using the Break Workflow action on Feedback based on access to Feature selections on the form has been resolved.

#Dashboards & Reports

• Usercards on Dashboards are once again loading up on-screen.

#Integrations

• POP Integration emails now only result in a single Feedback Comment (instead of three copies of the same comment).

#User Experience & Interface

• An issue that was causing Ted email communications to be sent more frequently than intended was corrected.
• Mobile menu link colors now correctly match the associated theme.
• A long unbroken text issue with the Feedback card display has been resolved.

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A fresh round of updates and improvements are on the way! In the latest patch we've
added additional functionality to our content, feature, and release creation tools, as well as adding additional information to our view/filter tool! In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

#Quick Save and Quick Update!

Save your progress at-will when building robust Content! There's nothing worse than losing work to a software or hardware malfunction, or inadvertent window closure. Centercode's new Quick Save and Quick Update function will allow you to quickly save or submit changes to a piece of Content, Release, or Feature you are working on without leaving the page, allowing you to save your progress and continue working!

#Auto Detect User Country via IP!

Get up to date information on the last country (based on IP) your users logged in from! The "Country (Auto Detected)" item has now been added to Community Filters and View options. This will display the last region from which a User accessed the platform (based on their IP address).

#Major Performance Improvements for Busy Servers!

We listened to your feedback and made some big improvements to our servers. Our IT team has been hard at work to fix performance issues and to stop 502 Gateway errors from happening when servers are under heavy load.

#User Experience & Interface

• Adjustments and clarity added to a number of inline Help text.
• "Submit & Next" button on Feedback views will once again function as intended.
• JIRA tags on Feedback Cards will now only be displayed to Feedback Moderators.
• Ted Closure Thank You Email will now include the proper final activity count value.

#Community & Project Homepages

• Projects that have never previously utilized a Project Introduction message will now store and update them as intended.
• Empty Community Homepages will now display an empty message instead of displaying blank.

#Test Planning

• Feature Status Dynamic Tags will now convert properly in Email Templates and the Visual Editor.
• Feedback API Submission will now allow the Feature element to be formatted as a label or value.
• Cell Line breaks are now preserved when importing Phases and Features via Excel.

#Centercode Mobile App

• Additional Mobile changes to prevent edge-case scenarios and continue tuning user experience.

#Performance Tuning

• Performance improvements made for implementations using a high volume of Projects.
• A security gap involving copy/pasting Feature URLs between users fixed.
• File upload and cancel process tuned to handle mid-upload cancellation better.

#Project Templates & Cloning

• The Project Cloning process will now update Dynamic Tags utilized in Feedback Webhook Macros for the new project.

#Save your progress at-will when building robust Content

• Quick Save and Quick Update functionality has been added to Content, Releases, and Features. This will submit your latest changes without leaving the page, allowing you to save progress and continue working.

#Collect countries automatically without requiring API-driven addresses

• Country (Auto Detected) has been added to Community Filter and View to pull back the last region from which a User accessed the system (by IP address).

#Major improvements to performance to squash recent server errors

• Performance adjustments were made to prevent 502 Bad Gateway errors from displaying on servers under heavier load/usage.

#User Experience and Interface

• Adjustments and clarity to a variety of Inline Help text.
• The "Submit & Next" button on Feedback views will once again function as intended (both submission of current ticket changes, as well as navigation to the next ticket in the prior list view).

#Community and Project Homepages

• Projects that have never previously utilized a Project Introduction message will now store and update them as intended.
• Empty Community Homepages will now display an empty message instead of displaying blank.

#Test Planning

• Feature Status Dynamic Tags will now convert properly in Email Templates and the Visual Editor.
• Feedback API Submission will now allow the Feature element to be formatted as a label or value.
• Cell Line breaks are now preserved when importing Phases and Features via Excel.

#Performance Tuning

• Performance improvements were made for implementations using a high volume of Projects.
• A security gap was fixed when copy/pasting Feature URLs between users.
• The file upload and cancel process were tuned to handle mid-upload cancellation better.

#Centercode Mobile App

• Additional Mobile changes in order to prevent some edge-case scenarios and continue tuning the user experience.

#User Experience & Interface

• JIRA tags on Feedback Cards will now only be displayed to Feedback Moderators.
• Ted Closure Thank You Email will now include the proper final activity count value.

#Project Templates and Cloning

• The Project Cloning process will now update Dynamic Tags utilized in Feedback Webhook Macros for the new project. (edited)