What's New

A fresh round of updates and improvements are on the way! In the latest patch we've
improved Regression feature functionality and reporting, added a contextual warning message during the project cloning process, and added phase information to Simple List Feedback Cards. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

#"Shadow" Regression Dashboards!

Regression Features are now present on all applicable Dashboards! If your Regression Feature was tested in a past Phase, that Phase's Dashboard will now include Regression Feature data. In addition, the Feature Dashboard for a Regression Feature will now include it's complete history, not just it's most recent Phase.

#Project Cloning Conflict Messaging!

Not everything in a Project can be cloned 1-for-1. We've added contextual messaging to the Project Cloning page to indicate which parts of your non-static Template won't be cloned into the new Project.

#Feedback Phase Visibility

We've added a new tag to Feedback Cards (rows) on your Feedback Simple List. This tag shows you which Phase the Feedback's related Feature is in, giving you valuable context right on the surface. Note that this Phase indicator is only visible to Admin accounts - testers can't see your Phase names.

#Feedback Management

• Simple List is now the default Feedback view for new Project Admins.
• Feedback counts 1000 and above now show an abbreviated number in widgets and dashboards.

#Custom Reporting

• Report Chart size and position in PDFs has been corrected.

#Centercode Mobile App

• Feedback paging buttons within the mobile interface will now function as intended.

#Ted Automation

• Ted onboarding Phase emails should send properly again.

#User Experience & Interface

• Selection highlighting in Filter and View criteria should now be retained when clicking off the selection window.
• Feature lists will now display as intended with additional spacing when using the Firefox browser.
• Drop-down field for Contact Us Request Type has more clickable area now.

#Test Planning

• Activity satisfaction and engagement will now carry forward when a feature is moved into a new phase.

#"Shadow" Regression Dashboards

• Regression Features are now present on all applicable Dashboards! If your Regression Feature was tested in a past Phase, that Phase's Dashboard will now include Regression Feature data. In addition, the Feature Dashboard for a Regression Feature will now include its complete history, not just its most recent Phase.

#Project Cloning Conflict Messaging

• Not everything in a Project can be cloned 1-for-1. We've added contextual messaging to the Project Cloning page to indicate which parts of your Template won't be cloned into the new Project.

#Feedback Phase Visibility

• We've added a new tag to Feedback Cards (rows) on your Feedback Simple List. This tag shows you which Phase the Feedback's related Feature is in, giving you valuable context right on the surface. Note that this Phase indicator is only visible to Admin accounts - testers can't see your Phase names.

#Miscellaneous

• Simple List is now the default Feedback view for new Project Admins.
• Activity satisfaction and engagement will now carry forward when a feature is moved into a new phase.
• Feature lists will now display as intended with additional spacing when using the Firefox browser.
• The drop-down field for Contact Us Request Type has a more clickable area now.

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#Custom Reporting

• Report Chart size and position in PDFs have been corrected.

#Centercode Mobile App

• Feedback paging buttons within the mobile interface will now function as intended.

#Ted Automation

• Ted onboarding Phase emails should be sent properly again.

#User Experience & Interface

• Selection highlighting in Filter and View criteria should now be retained when clicking off the selection window.
• Feedback counts 1000 and above now show the abbreviated number version.

#Miscellaneous

• Fixed issue with removing users from a project with adjusted strings.

Centercode wishes you season's greetings! In the latest patch we've introduced several updates to user account info collection and verification, as well as several improvements to the Feedback Simple List. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

#All New Presentation Mode!

New and improved functionality to help you show the results of your test! Presentation Mode for Project Dashboards has been completely revamped, providing a slick new experience for Teams presenting their Project data to stakeholders.

#First-Class User Account Verification!

Get up to date account information before you begin a new test! A new Notice Type was created for Content Notices that will prompt users for updates to selected Account data (Email, Address, and/or Phone #). Address data and geographic reporting were updated to work with these new configurations.

#New Feedback Velocity Signal!

We've introduced a new data point dubbed Feedback Velocity. Based on a seven day calculation, this metric indicates which Feedback is getting the most attention from your testers and the biggest boost in popularity. If you're looking to put out product fires, Velocity shows you where the heat is building!

#Enhanced Address Collection!

We've doubled the power of our API-driven Address functionality -- The User Account pages now allows for the collection of two distinct forms of address! Use this to collect a combination of standard office, home, shipping, or another address.

#Improved Feedback Simple List!

Get the Feedback information you need faster and easier than ever before! The Feedback Simple List view was dramatically enhanced with a better look and feel, more useful details, and inclusion of the new Feedback Velocity indicator.

#Centercode Mobile App

• A refactor was performed on the Mobile Application to enhance back-end security and the User session experience.
• Status Intent colors were adjusted to have a more appealing color palate (outlined within this ticket).

#Localization & Strings

• Corrected an issue where Strings would display incorrectly within customer sites.

#UI & Usability

• Corrected an issue where the UI was displaying a legacy feature unintended for current platform editions.
• Community managers are once again able to remove User Profiles and Test Platforms without assuming the user.

#Legacy Features

• Corrected an issue where Tasks (a sunset feature for current versions) was displaying erroneously within Project Tools.

#All New Presentation Mode!

• Presentation Mode for Project Dashboards has been completely revamped, providing a slick new experience for Teams presenting their Project data to stakeholders.

#Enhanced Address Collection

• The User Account pages now allow for two separate forms of address collection.

#First-Class User Account Verification

• A new Notice Type was created for Content Notices that will prompt users for updates to selected Account data (Email, Address, and/or Phone #). Address data and geographic reporting were updated to work with these new configurations.

#Catch Fires with Feedback Velocity!

• This completely new signal for all Collaborative Feedback users shows which Feedback tickets are recently gaining in Impact. Feedback Velocity helps admins evaluate the day-to-day movement of ticket Impact factors over the past week for a clear view of what feedback is lighting fires in their testers!

#Super-Powered Feedback Simple List

• The Feedback Simple List view was dramatically enhanced with a better look and feel, more useful details, and the inclusion of the new Feedback Velocity indicator.

#Centercode Mobile App

• A refactor was performed on the Mobile Application to enhance back-end security and the User session experience.
• Status Intent colors were adjusted to have a more appealing color palate (outlined within this ticket).

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#Localization & Strings

• Corrected an issue where Strings would display incorrectly within customer sites.

#

#Legacy Features

• Corrected an issue where Tasks (a sunset feature for current versions) was displaying erroneously within Project Tools.

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#Miscellaneous

• Corrected an issue where the UI was displaying a legacy feature unintended for current platform editions.
• Community managers are once again able to remove User Profiles and Test Platforms without assuming the user.

#Update Features with Expired Phases

• This change allows you to update Feature information for those kept within otherwise uneditable Phases. In addition, you can also clear their associated completions to effectively reset the activity record.

#Miscellaneous

• Projects without Feedback Intents configured to Delta standards now utilize proper activity flow.
• The new Community Homepage Survey list now takes into account expired or nearing expiration states. (edited)

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A fresh round of updates and improvements are on the way! In the latest patch we've
made numerous updates related to Features and their functionality within Feedback Forms and Test Planning. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

#

#Update Features within Expired Phases!

Make corrections or clarifications to features in already finished phases! This change allows you to update Feature information for those kept within otherwise-uneditable Phases. In addition, you can also clear their associated Completions to effectively reset the activity record.

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#Conditionals on Feature Elements!

Further customization and specialization of your Feedback Forms! Feature Elements in Feedback Forms can now be selected as the parent of Conditional Elements. Note that since Features aren't cloned during Project Cloning, if you're using Conditionals off of Feature Elements, you'll need to update your Feedback Forms in new projects.

#Dashboards & Reports

• Certain Sub-panels on Satisfaction and Engagement Over Time were adjusted to correctly include the new Regression Features.

#Centercode Mobile App

• Security update for Android

#User Experience & Interface

• New Community Homepage Survey list now takes into account expired or nearing expiration states.
• Users no longer automatically enter their last project if they're an Applicant in that project. Additionally, Projects where a user is only an Applicant can no longer be selected as Default.
• Adjustments were made to the Location selection on Account Settings under various non-US country selections.
• Continued smaller functionality and UI improvements to C17 for both Desktop and Mobile.

#Delta Release Upgrade

• Migration scripts were updated to account for Projects without Project Managers when building Homepage Content from Homepage Introduction messaging.
• Project Cloning for our Static Templates will now properly include New User and Regression Phase options.
• Feedback Types without a Feature element will no longer allow a roundabout method of submitting active Features when users are currently blocked due to Product Verification.

#Miscellaneous

• Projects without Feedback Intents configured to Delta standards now utilize proper activity flow.
• Feature engagement no longer presents a 404 with API endpoints.

#Conditionals on Feature Elements

• Feature Elements in Feedback Forms can now be selected as the parent of Conditional Elements. Note that since Features aren't cloned during Project Cloning, if you're using Conditionals off of Feature Elements, you'll need to update your Feedback Forms in new projects.

#Centercode Mobile App

• Security update for Android.

#Miscellaneous

• Users no longer automatically enter their last project if they're an Applicant in that project. Additionally, Projects where a user is only an Applicant can no longer be selected as Default.
• Feature engagement no longer presents a 404 with API endpoints.

#Delta Dashboards

• Certain Sub-panels on Satisfaction and Engagement over time were adjusted to correctly include the new Regression Features.

#Delta Release Upgrade

• Migration scripts were updated to account for Projects without Project Managers when building Homepage Content from Homepage Introduction messaging.
• Project Cloning for our Static Templates will now properly include New User and Regression Phase options.
• Feedback Types without a Feature element will no longer allow a roundabout method of submitting active Features when users are currently blocked due to Product Verification.

#Miscellaneous

• Adjustments were made to the Location selection on Account Settings under various non-US country selections.
• Continued smaller functionality and UI improvements to C17 for both Desktop and Mobile.

#Updated Role Management Interface

• The Roles UI now shows the associated Teams more effectively since the Delta UI no longer includes right-hand menus.

#Macros now Include the Feature and Blocking Status!

• You can now use Macros to Mass Feedback Management to update the Feature field and Blocking Status via Macro.

#User Interface and User Experience

• New Team Keys have been implemented on the various Roles pages.
• Continued visual and functional tuning for both desktop and mobile.

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#Introducing: New User Features

• We've implemented a new Feature type that ensures your testers complete the necessary activities and review features associated with "initialization" or "set up" before they can dig into the other features of your product. Once completed, New User Features give way to the current Phase's Feature Activities, dropping testers right back into the normal flow of your project.

#Introducing: Regression Features

• We've implemented a new Feature type that allows you to continually test/re-test chosen Features across multiple Phases. Ideal for iterative versioning (such as driver or firmware updates), Regression Features encourage persistent re-testing and accept (and report!) unique satisfaction scores for each Phase in which they're included (determined via a checkbox within each Phase).

#User Interface and User Experience

• Tooltips were removed from the Health Over Time dashboard chart.
• Weights used in Feedback Scoring will now round down to the nearest whole integer to fix scoring inaccuracies.
• Continued visual and functional tuning for both desktop and mobile.

A fresh round of haunting updates and improvements are on the way! In the latest patch we've added more clear role descriptors within Teams and added some more automation opportunities to Macros. In addition, throughout the month, we've continually deployed several bug fixes which we've also listed below.

#Introducing Two Powerful New Feature Types

We've heard your feedback and created two new types of Features to solve for specific but common testing scenarios. You can select these Feature types within the Create a Feature steps or directly within their respective subheadings:

**New User Features
**This new Feature type ensures your testers complete the necessary activities and review Features associated with "initialization" or "set up" before they can dig into the other features of your product. Once completed, New User Features give way to the current Phase's Feature Activities, dropping testers right back into the normal flow of your project.

**Regression Features
**This new Feature type allows you to continually test/re-test chosen Features across multiple Engagement Phases. Ideal for iterative versioning (such as driver or firmware updates), Regression Features encourage persistent re-testing and accept (and report!) unique satisfaction scores for each Phase in which they're included (determined via checkbox within each Engagement Phase).

#Updated Role Management Interface

The Roles UI now shows the associated Teams more effectively since the Delta UI no longer includes right-hand menus

#Macros now include the Features and Blocking Status!

You can now use Macros to Mass Feedback Management to update the Feature field and Blocking Status via macro.

#**User Interface & User Experience

**

• New Team Keys have been implemented on the various Roles pages.
• Tooltips were removed from the Health Over Time dashboard chart.
• Weights used in Feedback Scoring will now round down to the nearest whole integer to fix scoring inaccuracies.
• Project level Opt-out is once again available in the interface to Users with access (available under the Project Menu).
• Additional padding adjustments made to the Page Title bar.
• The Visual Themes configuration page now displays Hash Tag icons (#) associated with color-picker fields and now strips hash tags from pasted hex codes.
• Continued visual and functional tuning for both desktop and mobile.

#Dashboards

• Adjustments were made to properly separate Phase and Overall Dashboard data under specific scoring conditions.
• PDF for Project Dashboards was adjusted to prevent Custom CSS from impacting its display.
• Work was done to align Internal Team access properly to the new Dashboard and Feedback Views.
• Spacing adjusted on Date Range UI for Dashboard Filtering.

#Mobile App

• A fix was added to prevent issues with Mobile App login using SSO.

#User Interface and User Experience

• Project-level Opt-out is once again available in the interface to Users with access (available under the Project Menu).
• Additional padding adjustments were made to the Page Title bar.
• The Visual Themes configuration page now displays Hash Tag icons (#) associated with color-picker fields and now strips hashtags from pasted hex codes.

#Dashboards

• Adjustments were made to properly separate Phase and Overall Dashboard data under specific scoring conditions.
• PDF for Project Dashboards was adjusted to prevent Custom CSS from impacting its display.
• Work was done to align Internal Team access properly to the new Dashboard and Feedback Views.
• Spacing adjusted on Date Range UI for Dashboard Filtering.

#Mobile App

• A fix was added to prevent issues with Mobile App login using SSO.

A fresh round of updates and improvements are on the way! In the latest patch we've addressed some key mobile application performance issues, improved our Feedback process, and pushed several UX updates.

#📈 Improvements 📈

#"Resolved" Feedback replaces "Archived"

In the spirit of its purpose, "Archived" feedback is now identified as "Resolved" within the platform. This aligns with the goal of marking feedback as no longer needing attention or focus (aka Resolved).

#Feedback Status Intent determines Resolved state

Feedback Status Intents now determine if Feedback is Open (able to be accessed, commented on, etc.) or Resolved. During this update, Archived Statuses without a designated Intent will be migrated to the "Resolved - Other" Feedback Status Intent.

#Updated Feedback "Next Steps" Submission Flow

We've implemented an updated flow for feedback submission - after submitting feedback (or predictive matching), submitters are prompted to review their feedback and/or submit additional feedback if they have any.

#User Interface & User Experience

• Old Community Activity page from C16 is now linked again (Platform Activity) from the Subscription Management page.
• Avatar border for Feedback Comment posting UI now properly indicates Moderator accounts.
• Submitting Feedback or Feature Satisfaction now sends users to a consistent follow-up page leading to continued activity engagement.
• Multiple Teams displayed on the User Card will no longer overflow out of the Team combo box interface.
• Product Receipt emails are now sent once every three days instead of every other day.
• Many adjustments to the look-and feel of the User and Feedback management areas, as well as the Feedback Simple View.

#Data Engine

• The Feature and Feature Phase data elements will now correctly convert to the associated data when used as a Dynamic Tag

#Product Receipt

• Product Receipt feature can now only be enabled for Participant Team Types.

#Centercode Mobile App

• An External Authentication (Single Sign-On) issue with the mobile application was fixed.
• Using iPhone camera while attaching a file to a file attachment element will no longer cause the app to crash.

#Platform Interface / UX

• User Card with multiple Teams displayed will no longer overflow out of the interface.
• Project Homepage once again has a toggle option to reset any hidden Content/Release items previously hidden by the User.
• User Admin Teams can once again be adjusted via User Summary pages.

#"Resolved" Feedback Replaces "Archived"

• In the spirit of its purpose, "Archived" feedback is now identified as "Resolved" within the platform. This aligns with the goal of marking feedback as no longer needing attention or focus (aka Resolved).

#Feedback Status Intent Determines Resolved State

• Feedback Status Intents now determine if Feedback is Open (able to be accessed, commented on, etc.) or Resolved. During this update, Archived Statuses without a designated Intent will be migrated to the "Resolved - Other" Feedback Status Intent.

#User Interface and User Experience

• The Old Community Activity page from C16 is now linked again (Platform Activity) from the Subscription Management page.
• The avatar border for Feedback Comment posting UI now properly indicates Moderator accounts.

#Updated Feedback "Next Steps" Submission Flow

• We've implemented an updated flow for feedback submission - after submitting feedback (or predictive matching), submitters are prompted to review their feedback and/or submit additional feedback if they have any.

#Data Engine

• The Feature and Feature Phase data elements will now correctly convert to the associated data when used as a Dynamic Tag.

#Centercode Mobile App

• An External Authentication (Single Sign-On) issue with the mobile application was fixed.

#User Interface & User Experience

• Submitting Feedback or Feature Satisfaction now sends users to a consistent follow-up page leading to continued activity engagement.
• Multiple Teams displayed on the User Card will no longer overflow out of the Team combo box interface.
• Product Receipt emails are now sent once every three days instead of every other day.
• Many adjustments to the look-and-feel of the User and Feedback management areas, as well as the Feedback Simple View.