Our June release is anything but gloomy! We’ve got some sunny new upgrades to our visual theme editor that make branding your Centercode as cool and easy as a summer breeze. And, as always, we've swatted several pesky bugs throughout the month, which are listed below.

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#Islands-in-the-streamlined visual themes!

Nothing sets the stage for Official User Testing Business™ like a beautiful, well-branded site. Giving your community and projects a polished and professional look makes testers feel like they're part of your team, which revs their excitement and actually increases participation. That's why, for our June update, we've reorganized and streamlined the Visual Theme tool to make creating and modifying visual themes easier than ever!

This update makes choosing your colors (and knowing where and how they'll appear on your site) a much more intuitive experience. We’ve reduced the number of selections you’ll have to make when creating a theme. Before, many options required manual color selection. Now, certain elements, like menu text, drop-down/fly-out menu backgrounds, and table headers, are determined automagically based on your menu bar color selection, so you can build a cohesive and readable theme in seconds!

Additionally, we’ve added the ability to adjust and review your page background images and text color selections in real time, just make your changes and they’ll appear instantly on the visual theme page! (No more applying the theme to your live site to see the results 🎉) This also extends to the backgrounds for your site and landing pages. Simply select a background tint or image, and it will immediately apply to the preview window, making selecting appropriate text and link colors a breeze. Finally, you'll notice we've added several pre-loaded (and Centercode recommended!) background images. Definitely try them out—these backgrounds (handpicked by Luke 😀) will make your visual theme pop!

NOTE: While we have automated certain color selections that used to be available, you can still adjust these colors manually via custom CSS.

#Get creative!

We’ve made a few small but impactful changes to our content and release management menus that make adding new resources as easy as pressing a (much easier to find!) button. The new “Add content” and “Add release” buttons located at the top of their respective management screens take you straight to the resource creation screens, where you can jump straight into creating your new masterpiece! And in case you preferred the previous method, hovering over a content or release type will still show you the “New content/release” button that you know and love.

#Miscellaneous

• Email external destinations for tickets containing file attachments will once again send as expected

#Data Engine & Custom Reports

• Filters and views based on external user data that are part of a project template will now clone properly

#

#Data Engine & Custom Reports

• Macro custom reports generated with OR filter conditions will no longer default to AND filtering

#Miscellaneous

• Corrected an issue causing incorrect activity counts to display when merging two users

#Miscellaneous

• It is no longer possible to macro remove the last Project Manager from their admin team via macro under a specific encountered scenario

#Community & Project Homes

• Corrected a behavior that could result in users being routed to an empty project homepage when surveys exist without phases and features established

#Data Engine & Custom Reports

• Custom sizing on reporting dashboard elements will now retain when updated

#Form Engine & Custom Surveys

• Corrected an issue preventing importing user form data into existing Surveys and Feedback

#Localization & Strings

• A string was corrected when encountering an admin user limit

#User Interface & Experience

• The User Merge tool will once again present searched users for selection

#Miscellaneous

• An issue with a specific type of email source filtering was identified and corrected

It’s May, and that means it is time for another May-jorly exciting Centercode release (and a WHOLE lot of May puns, so buckle in)! We’ve got a couple big, new integrations features that May just blow your socks clean off, as well as some improvements to Ted’s admin-facing communications. And, as always, check out the list of bug fixes we've deployed throughout the month!

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#Center yourself

First up, we’re proud to introduce the Centercode Integration Center, a brand new tool to help you May-nage all of your various Centercode integrations! Our first class and API-based integrations are powerful tools that help push your testing to the next level, and we want to make accessing, managing, and learning about those tools as easy as possible.

This new menu (located in your Community configuration sub-menu) contains tiles that link to a variety of Centercode’s first-class integrations (like Jira and Slack), as well as step-by-step guides to some of our more popular API-based integrations (Figma, YouTube, etc). While this menu already contains an impressive list of options, there are more to come! We want to hear from you about what you’d like to see, so don’t hesitate to use the “Suggest an integration!” link to let us know what YOU would like to see added to this list.

#We haven’t been slacking (but now you can!)

May-ke way for a brand new first-class Centercode integration: Slack! What better way to celebrate the introduction of the Centercode Integration Center than with a useful new tool to access through it? This handy new integration allows you to easily stay on top of incoming feedback by having Centercode send a Slack message whenever a new piece of feedback is created. You'll get a brief description of the new feedback submission, as well as a direct link for one-click access.

Setting up is simple—once you connect your existing Slack implementation to the site, you can configure which feedback types to send, and to which Slack channel you’d like to receive these updates. Maybe you want feedback submission across all your projects to feed into a single channel. Or maybe you'd rather split your feedback types into their own designated channels. Either way, you have a new tool in your toolbox that lets you choose what works best for your team and makes tracking feedback submissions in real time easier than ever.

#Ted talk

We’ve been doing a little May-aintenance (last one, I promise) on everyone’s favorite testing assistant, Ted! While Ted’s daily scrum emails are already packed with useful data, we added one very basic but important bit of info: how many pieces of feedback were submitted during the period the email pertains to (daily, phase, or project closure). Additionally, Ted’s emails to testers will now always include the project name in the subject line, to avoid confusion for testers who may be in multiple projects!

#Ted Communications

• Activity order within the site will now dictate the order presented in Ted email participant feature updates

#User Interface & Experience

• Title messaging adjusted for clarity on the blocking issue sub-dashboards

#Feedback Management

• Corrected an issue that was causing feedback comments to be lost in some cases when using the Convert Feedback Type tool

#Feedback Management

• Restored ability to see feedback ticket history entries as normal (ability temporarily removed in earlier hotpatch)

#Data Engine & Custom Reports

• Improved country auto-detect data collected by users logging in via external authentication

#Feedback Management

• Resolved an issue that was causing feedback ticket information to be cleared when editing feedback in specific scenarios

#Miscellaneous

• Corrected an issue causing full name to display instead of display name in certain areas of the platform even with display name setting selected

#Feedback Management

• Resolved an issue that was preventing high-traffic feedback items from loading properly in the feedback management view

Spring has officially sprung, and Centercode’s garden is positively blooming with a fresh batch of new features and improvements. And boy, do we have some exciting ones for you this month, folks! We’ve got some powerful new tools and a few convenient enhancements to our existing interface, all designed to make triaging your feedback faster and easier than ever before. And, as always, check out the list of bug fixes we've deployed throughout the month!

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#Converting your wishes into reality

Drumroll, please! We’re proud to introduce our brand new first-class Feedback Type Conversion tool! The ability to easily convert one feedback type to another is one of our longest-standing and most requested features, and we think this new tool really knocks it out of the park! This simple but powerful tool allows you to move feedback from one type to another with a single click (and confirmation)!

Designed with simplicity and ease of use in mind, the feedback type conversion tool will bring over all of your critical ticket data without the need for any manual field mapping. Any fields not converted automatically will be stored in the ticket history, so no information will ever be lost. Additionally, the system will automatically notify the ticket submitter, letting them know their feedback has been converted to a new type so they can keep track of it. You’ll find these new options located in the right-hand menu, just below your macro list when viewing a ticket. It's also available in the new Quick Feedback Update tool, which we'll explain in the section below.

This one has been on a lot of your wishlists, and it took a lot of hard work and planning to get it where we wanted in terms of flexibility and ease of use. Once you’ve had a chance to get your hands on it, we’d love to hear what you think!

#It’s all in the cards!

We’ve been making a lot of tweaks to the information presented in feedback cards, which you see when viewing your feedback in dashboards or the feedback simple list. You’ve let us know (emphatically!) that these two methods of reviewing feedback are an integral part of your daily workflows. This time, we’ve got one we really think you’re going to love: the Quick Feedback Update tool, which gives you the ability to take all kinds of actions on a ticket right from the feedback simple list or dashboard!

To access this new functionality, simply open the expanded view of any feedback ticket card, and click the new Quick update hyperlink. This link will present you with a drop-down list of a huge variety of actions, including status updates, macros, and even the new feedback conversion tool mentioned above! You'll also be able to quickly reply to a ticket from the card itself (both as a single action or in addition to one of the previously mentioned actions). We love giving you solutions that increase functionality and reduce friction at the same time!

Note: Having full access to the new quick update menu requires having full access to the ticket itself. This means that you'll only see the full list of actions if you already have the ticket checked out. However, keep reading to learn about another awesome new feature developed in tandem with quick update that will really unlock the full power of this tool!

#Check this out (or not!)

Sticking with the trend of streamlining the feedback triage process, we’ve got an (optional!) simplification that removes the need to take ownership of (or “check out”) a ticket before making edits. We’ve added an ownership section to the top of the Feedback collaboration settings menu within each feedback type, which contains the new checkbox “Require team members to check out feedback in order to modify”. Leaving this box unchecked means that any user who is a member of the feedback owner team can make edits at will, without taking direct ownership of the ticket!

Note: All existing feedback types will automatically have access to this new functionality! If you would like your existing projects/feedback types to function the same as before where checking out/owning the feedback is REQUIRED to make edits to a ticket you will need to enable the “Require team members to check out feedback in order to modify” checkbox in the feedback collaboration settings for each of your existing feedback types.

#A link is worth a thousand words

Next on the list, we’ve got a new addition to our feedback reply toolbar that makes locating and sharing user replies easier than ever before! The new "Copy link" button allows you to create a link directly to a piece of feedback that will highlight and automatically scroll to the linked reply (as well as load the appropriate page of replies, if applicable). Whether you’re directing your triage teams’ attention to a specific reply, or requesting an update from a user regarding a previous reply, this new button will make pointing users right where they need to go a snap!

#Making new like new again

And finally, we’ve got another addition to the ongoing list of feedback simple list tweaks and improvements. This time, we’ve added a bit of interactive functionality to the “New” indicator icon, allowing you to dismiss it without manually viewing the associated ticket. This change additionally allows you to re-mark a ticket as new if you’d like to remind yourself to check in on it later. This simple but impactful change gives you a lot more control over which pieces of feedback you’d like to keep a closer eye on, all without navigating out of the feedback simple list!

#Hope strings eternal: April's copy updates

#All cased down and ready to roll

We've updated the platform to use sentence case for all of our text! Instead of seeing a mix of title case, sentence case, and ALL CAPS, this change displays text in a way that's consistent, scannable, and easier on the eyes.

Unlike title case, which has many different capitalization rules and variations, sentence case is simple and intuitive: the first letter of the first word is capitalized, while the rest of the words (except for proper nouns and acronyms) are lowercase. Because it resembles the way we write, sentence case is more natural to read and scan in English, making it easier to retain information. The uniformity of lowercase letters also reduces visual clutter, which improves navigation and helps important info stand out.

While the change might take some getting used to (especially if you've been with Centercode for a long time), we hope it makes communication in Centercode more effective for you, your teams, and your testers!

#Title fields are string-loaded for sentence case

Connected to the sentence case update, we've added a nifty little feature that makes sentence casing feedback summaries and other title fields refreshingly simple. The Case Tool button appears on the right edge of a title or name field when it detects a capitalized word in the middle of a phrase. Clicking this button automatically sentence cases the text inside—meaning you no longer need to install a Chrome extension or wear out your eyes manually casing word after word. In addition to recognizing ALL CAPS as acronyms, it recognizes your company name, community name, and project name as proper nouns and keeps them appropriately capitalized.

#Feedback Management

• The duplicate search interface will no longer prevent functionality for results searched for after initially loading on the default list

#User Interface & Experience

• Professional edition now has the ability for feedback roles to be adjusted per feedback type
• A specific project string containing a single quote when translated will no longer interfere with the loading of the visual editor

#Form Engine & Custom Surveys

• Brought back Admin Moderate column to certain form types using access blocks by individual element to prevent loss of access control in some situations

#Onboarding/Recruiting

• Removed the ability to create invalid Recruitment Sources via creating them from within a Quick Invite opportunity

#Miscellaneous

• Adjusted Preassigned Distributed Values to not allow empty values to be assigned to users, as well as preventing them from breaking User Summaries

#User Interface & Experience

• Corrected clickable area of "Add a Reply" Feedback button to encompass the whole button

#Miscellaneous

• Fixed issue preventing Content/Release/Feature bodies that contained text from being submitted once all text was removed

#Form Engine & Custom Surveys

• Restored vast majority of surveys that were inadvertantly auto-archived by latest build release
• An issue was corrected that was breaking some functionality within Survey management areas

March comes in like a lion, and so does Centercode! We’ve got a fresh round of improvements that we just couldn’t wait to get out to you, so they're roaring in a few days early. The March release includes a bevy of UI fixes, tweaks, and improvements that are guaranteed to get your month started off right. And, as always, check out the list of bug fixes we've deployed throughout the month.

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#Replying in style

First up, we've made some BIG improvements to the Feedback Reply UI! Replies and comments in Feedback Management will work exactly the way you’re used to (none of the functionality has changed), but we’ve upgraded to a cleaner, more readable, and more modern-looking interface.

The first change you’ll notice is that the entire reply interface now sits in a single contiguous window. Second, when you hover over a post, you'll see your admin edit tools more readily. Finally, we’ve switched the staff and important reply indicators from colored borders to a clearer, easier-to-notice tag system (which will allow us to add additional tags in future releases!).

#A new spring look for duplicates

Next in line are some improvements to our Feedback Duplicate and Predictive Match interface. Like the Feedback Reply UI, we've switched the Duplicate Feedback and Predictive Match interface to a single clean and contiguous window (#twinsies). The adjusted button width ensures your ticket information on the left side of the bar won't get covered. We've finished it off with visual polish here and there, including updated colors, icons, and brand new tooltips for each icon.

#Supporting our Support menu

After years of supporting our customers, the Support Menu is getting some support of its own. We’ve added more helpful links and resources than you can shake a stick at! In the new Documentation and Testing Resources flyout menus, we’ve reorganized existing links and added a huge array of helpful resources, like our always-useful knowledge base articles, blogs, webinars, and guides. For members of the parasocial network, you'll also find links to our social media channels, so it's even easier to stay current with all the new content and resources we’re putting out! Lastly, the Subscription Dashboard link has moved from the Support menu to the User menu—a better fit for its role in your platform's functionality.

#Keeping it simple

The Simple List is a key part of the feedback triage process. To make sure it presents the most important information in a concise and readable format (i.e., keeping it simple), we've tweaked the format to bring the ticket's Feature information into clearer focus. To accommodate this update, phase info has moved to a hover-over pop-up, so its easily accessible even with feature info in the spotlight.

#Consolidated resource scheduling

Next up, we've streamlined resource scheduling by consolidating set dates and availability periods into a single, uniform tool. Before now, there were two different methods for scheduling resources in the platform: you had to choose specific start/end dates for some and set an availability period for others. We've decreased friction by combining these two methods and making that change consistent across all types of resources.

To schedule a resource for future publication or set an availability period, enable the Limit availability to a schedule checkbox. This option lets you set a publish date and, if applicable, choose how long it will remain available once published. Expired content will be archived automatically to keep your resource management workspaces cleaner.

A word of note: All existing customer resources will be updated to this new style. Any expired resources will be sent to your Archive automatically. The system will update any active resources that expire in less than 30 days so they'll deactivate right on time. Resources with expiration dates that are more than 30 days out have been set to "N/A" and should be checked manually.

#A note about notifying

Publishing resources is that much more convenient now, thanks to a small but meaningful interface update! When you're publishing any resource (content, surveys, releases, etc), you'll have the option to Publish and Notify. you’ll have the option to “Publish and Notify”. Previously, these were two separate actions: you had to publish a resource, then manually select the Notify tool. This new option streamlines that flow, allowing you to immediately publish a resource and trigger the notify tool with no extra navigation required!

To complement this change, we’ve cleaned up and consolidated the various page headings on the publish page into a single uniform infobox. Letting your testers know about the new resources you’ve created for them is now easier than ever!

#The magical art of tidying up

And last on the list, we’re getting a head start on our spring cleaning by tidying up various UI elements all across the site. We’ve corrected text spacing and button transparency issues on many different pages and made slight adjustments to default feedback type colors. In addition, we’ve slightly increased the font size on some of our smallest text items throughout the site. This ensures they conform to accessibility font contrast standards no matter which colors your visual themes use. You may not notice these small changes, but you can trust that, like being in a clean house, it just feels better.

#User Interface & Experience

• The font size used for navigation trails was increased slightly to conform to maintain accessibility standards

#Feedback Management

• The simple feedback list will now populate the status filter with all options regardless of set intent or not

#Test Planning

• A caching issue when adjusting Phase availability was corrected to prevent a timing window of features that could not be completed

It’s February, and love is in the air! In this month’s Centercode release, we’re bringing you a heart-shaped box of bite-sized new features and improvements. Follow the trail of release note rose petals to learn about each of these exciting new Centercode additions! And, as always, check out the list of bug fixes we've deployed throughout the month.

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#A Return to Form

The first arrow in Cupid’s release note quiver is a slight adjustment to last month’s community project list UI update. By popular demand program groups are returning to the Community Home project list! We always love hearing from you what works and what doesn’t, and you let us know that program grouping was an essential way of managing large project lists. So, without further ado, we present the (new) new Community Home project list!

#Quicker Quick Invites

Invite users into your community or projects (and possibly your heart?) faster than ever before with this handy new addition to the menu bar! This button keeps the ability to add users to your project or community front and center (well, slightly to the right) at all times. Additionally, we’ve given the Quick Invite menu a little polish to bring it in line with last month’s big UI update. Now get out there and get inviting!

#Searching for Knowledge in all the Right Places

Centercode's search tool is getting a little love. Previously known as the “Knowledge Base,” we’ve given this handy tool a new name (now simply “Search”) and a makeover. Along with the name change, we’ve also updated (and added a more visible button) to the Search Reference Guide, which details precisely how to target the data you’re looking for!

#Simpler Simple Lists

Last but not least, a quick update to the look of the Simple List feedback view. The intent of the Simple List is to present users with a succinct, at-a-glance summary of feedback tickets. But this view looked busier than we wanted it to, especially with the color-coded status tags. These tags will remain in the more information heavy feedback view types, such as the dashboard view. We stripped those tags out of Simple Lists(while maintaining the ability to filter the list by status if that is your intended purpose) to keep things readable and easy to navigate!

#Let's Talk About Text: February's Copy Updates

A Rose by Any Other Display Name

Usernames are taking a new name: display names. As an admin, nothing's changed—you'll still have access to the full names of your members.

What's in a name, you ask? The switch gives you more flexibility to manage your testers' privacy without sacrificing the security of having identifying info on file. The new label makes it clear to your users when completing this field that this may be shown to other participants, which is still something you have control over in your Project Settings.

More (Love) Language Updates

Communication is key to a successful relationship, so we focused on increasing clarity within your platform experience. Page titles and error messages are now more consistent. Blank states are also getting some much-needed love and showing off a little more personality. We hope these updates, while subtle, will win your heart.

#Community & Project Homes

• Corrected an issue with Community Home listing Project Sources more than once under certain conditions

#Localization & Strings

• Assuming a User will now show their expected Feedback Types instead of the assuming users on the Project Homepage & Dashboards.

#Platform Security

• Addressed a security issue with files
• Addressed a password related validation issue

#User Interface & Experience

• Assuming a User will now show their expected Feedback Types instead of the assuming users on the Project Home & Dashboards

#Miscellaneous

• Stricter validation was implemented when creating a sub-domain within Signup
• More adjustments were made to file security behind-the-scenes to ensure Signup email files load correctly

#User Interface & Experience

• Assuming a User will now show their expected Feedback Types instead of the assuming users on the Project Homepage & Dashboards

#Localization & Strings

• A font update will now allow for more languages in Reporting file exports

#Community & Project Homepages

• Corrected an issue with Community Home listing Project Sources more than once under certain conditions