#Data Engine & Custom Reports

• Reporting will no longer fail to process certain charts for PDF at larger scale.

#Localization & Strings

• The footer messaging for Centercode and its address are now strings which can be customized for each scope

Welcome to the new year! For the first monthly release of 2024, we thought we’d spruce things up a bit and give our email templates a new look for the new year. Nearly every templated and system email throughout the platform has received a touch-up, giving both admin and tester-facing emails a modern new look and presenting vital platform information clearer than ever before!

#Improvements

#Brand new branding!

First on the list, we’ve expanded the functionality of the “Report logo” portion of your community visual theme, now renamed “Email and PDF logo”. As the name implies, any image uploaded here will now be included both on exported PDF report documents, as well as included in the header section of any system-generated emails. These additions give you a great new way to improve your community and project branding! Check out our updated template email examples below to see how this will look!

#A shock to the system (-generated emails)!

Our goal with this update was to give our various platform-generated emails a cleaner, more modern look and to align them with some of the recent platform UI changes. Here are just a few examples of some of the more common platform emails and their new style, including the new email logo capability:

Quick Invite email sent via the Invite to project/community button:

New feedback follow notification:

Survey/content publish notification:

#We don’t need no validation

And lastly, we’ve added the option to input fully custom emails into templates via raw HTML, which will completely bypass Centercode’s normal email validation. This ensures that the exact source you paste will be exactly what is delivered to your users. To use this new feature, simply select “Raw HTML email template” from the new “Email content source” dropdown when creating an email template.

#Miscellaneous

• A correction to text fields was made for users with a specific browser extension
• A few issues with draft loading and functionality were corrected

#Data Engine & Custom Reports

• Some issues with Last Login filtering via User Management were corrected.
• Reporting charts will use the original font to prevent some wrapping issues (will be looked into further to correct functionality with the new font).

#Feedback Management

• An issue with Feedback Mass Modification filtering involving email sending was corrected.

#User Interface & Experience

• Live customer support widget added to the User Summary pages.

#Miscellaneous

• Public Copy has received some additional improvements, both in how they present on the sign-in page and the ability to disable these pages once configured.
• Updates were made to the jQuery version we utilize.

#Localization & Strings

• It is now possible to translate strings related to project opportunity landing pages

#Onboarding/Recruiting

• Users will be able to access projects they were invited to join after receiving multiple Quick invites

#User Interface & Experience

• Default color for data snapshot items now uses the project theme accent color for project tags

#Miscellanous

• Custom Terms of Use and Centercode Terms of Service are now separate links

Season's greetings from Centercode, the Centercode Support team, and me! After a long and productive year (how about that DevJam release?!), we hope you’re headed to a restful holiday and a fantastic end to 2023.

I'd like to take this opportunity to inform customers that the Centercode office will be closed on December 25th and 26th as well as January 1st and 2nd. During this time, the Support team will be unavailable for standard email and in-site chat support. Rest assured that the team will respond to any inquiries or requests that we receive while closed as soon as we’re back in the office.

We genuinely appreciate your engagement with beta testing in all of its forms, your collaborative and honest feedback, and of course for being a Centercode customer. As always, if there’s anything we can do to support you, please don’t hesitate to reach out.

Thank you,

Tony Fisher
VP of Customer Success
Centercode

Tis the season for gift giving, and boy do we have a pile of presents for you this month! Refresh your coffee - this one’s a doozie!

December kicked off Centercode’s inaugural 🎊DevJam🎊. We gathered up a huge number of fast but super impactful bugs and improvements from nearly every area of the platform, and our devs competed to implement the highest number, the most valuable, and the most anticipated improvements. The result is a whooole lot of presents under the Centercode tree this year! Vote here for which of these changes you like the best.

And the fun doesn’t stop there: We also hung a few stockings packed to the brim with UI improvements to give Centercode a new look for 2024.

#Improvements

#A fresh round(ing) of UI improvements!

Not only is it the season for gift giving, it’s the season where we all get dressed up in new sweaters and socks (thanks Grandma!)—and Centercode has a new look to show off as well, with a fresh round(ing) of UI improvements!

#New Font

First up, we’ve got a bolder, clearer, more readable global font! Note that if you’ve used CSS to change the font in your site, your customization might need some post-update attention. Let us know so we can help!

#New Infoboxes

Next up, a new look for our infoboxes, including a redesigned layout and eye-catching icons for each infobox type!

#Rounding

A new rounded look for most buttons, checkboxes, and dropdowns throughout the site! (After all, would it really be the holidays if we didn’t all get a little… rounder?)

#DevJam Improvements

#An avalanche of improvements!

Without further ado, here is the list of the many, many DevJam improvements! We’ve highlighted a few of the bigger changes and summarized the rest. You’re welcome to reach out to us via in-site chat or email if you’d like clarification on any of these items!

#Usability

#Adjusted menu flyout sensitivity

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We increased the “stickiness” of the flyout menus throughout the platform, giving you a little wiggle room if your cursor strays off the menu for even a moment.

#Updated the “Submit” button on email send to “Preview”, to highlight that a preview step comes next

The updated button text makes it clearer that you’ll proceed to a typical “preview” step before finalizing the email being sent.

#Two buttons were added to the Team management page, allowing you to quickly view the list of users on a given team or jump straight to emailing them

These handy buttons take you to a user list that's filtered to the relevant team and a shortcut for emailing users on that filtered list.

#Archiving a resource group now archives the items within

Archiving a resource group (including content, releases, surveys, feedback types, and user profiles) will automatically archive all the resources within it.

#A quick “Copy to clipboard” button has been added to invitation type modification pages

Easily grab a link you can paste elsewhere via this handy new button on the Modify this invitation type page!

And more!

• Added the "type to filter" ability for the timezone drop-down menu on the Account settings page
• Updated background colors in team blocks that are conditional based on a checkbox
• Added the outgoing email address to the email log results page
• Added the user account of each recipient to the email log view page when applicable
• Improved email log performance by limiting filter results to show a max of 100 email per page (instead of 1,000)
• Searching by subject line now works appropriately in email logs
• Added confirmation and error growls to “Mark read” button on the Following page
• Added commas in list footer values (e.g. 1234 is now 1,234) to improve readability
• Simplified the process of creating a form group
• Searching strings now responds to pressing enter instead of requiring you to click "search"
• Previewing content or releases now appropriately shows the Distributed value block
• Added new details to theme management including how many projects the theme is used in and when it was last updated
• Support-type user accounts can now attach files to content
• In the project summary, Project Manager names now link to that user’s user summary
• The right panel has been restored after feedback is duplicated

#Feedback

#We added a hover-tip when using the “previous” and “next” navigation arrows on the Feedback view page

Get a preview of the name and ticket number you’ll be taken to when hovering over the navigation arrows in the feedback ticket view! This way, you’ll always know which feedback is coming up next.

#Added a setting to allow replies after feedback is put into a resolved state

This new option will allow new replies on closed feedback so discussion can continue on feedback you have marked as resolved. This gives you more flexibility in how you use resolved statuses.

And more!

• Feedback button links now show unread feedback, as opposed to YOUR feedback
• Added distributed values to the feedback view
• The duplicate feedback box now has appropriate empty message formatting, and converts to a button when results are found
• Navigation buttons are no longer lost after marking feedback duplicate
• Activity completion now consistently directs testers to the correct feedback type

#Surveys

#A list of users who’ve completed a specific survey is now one click away

This handy new button takes you directly to a filtered user list of user accounts who have completed the survey!

#You'll automatically proceed to create your first form element after creating a new survey

When customers create a new survey, it's obviously pretty common to add questions to it. We've shaved off the manual step of clicking the "Add a form element" button to make the survey creation process just a little bit smoother.

And more!

• An explanation message now displays when viewing a survey that has been removed

#Recruitment

#We’ve updated the “go back” (aka “Never mind”) functionality when preparing onboarding emails

When previewing an email before sending it, the “Never mind” button will now return you to the email editing screen, allowing you to easily make last-minute changes instead of getting kicked all the way back to editing the invitation type.

#Project/Community invite has been updated to resend the invitation when requested, even if the user already existed in the invitation type

Quick invite emails sent using the “Invite to Community” or “Invite to Project” button are no longer limited to a single instance per email address. If a user reports not receiving an email invite sent this way, now you can simply invite them again without digging into Recruiting!

#We added a super easy copy button to URL link sources on the Recruiting page to grab the links

Get quick access to the link associated with a URL link invitation type by using the new button added to the Recruitments pages!

And more!

• Added clarity to Project Manager & Support invite restriction
• Removing URL links will now release that URL for use in other recruitments

#Dashboards

#The Delta Huddle dashboard now has an outro slide

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The presentation mode view of the Delta Huddle dashboard now has a slide indicating the presentation is finished before looping back to the beginning.

#We added a new button in the navigation menu that points to Delta Huddle dashboard during an engagement phase

****Projects in an engagement phase will automatically populate a (dismissible) link to the Delta Huddle dashboard in the menu bar, giving you easy access to this powerful tool with a single click!

And more!

• Increased visibility of the Delta Huddle dashboard in the dashboard list

#Filters/Views

#We introduced a smarter default state for new filters, resulting in fewer clicks

****New filters will now automatically start with the “Add filter” button pre-selected and the data set drop-down menu ready to go, saving you clicks!

#We’ve added a confirmation pop-up to the “Remove filter/view” button

This new confirmation window for the “Remove Filter/View” button ensures that a misclick doesn’t lead to accidentally removing a valuable resource.

And more!

• Removed the old data engine item (“User Active”) due to being a legacy, unused feature
• Updated “Project teams” Data set to “Project activity” to better represent its function
• Added a “Never mind” button when creating a filter or view

#Form engine

#We’ve added hover effect when dragging a file to upload onto the file element

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This new hover-over effect makes it clearer that your aim is on point as you drag and drop files into a file attachment form element.

#A quick sentence-case tool was added to form element titles

We’ve expanded our content title sentence casing tool to include form elements, making it easier for you to keep all your titles (resources, forms, etc.) cased the same way.

#Performance

#User logins are now being counted the same way across the system

The login count used by the data engine has been changed to match the same criteria used by the user summary login count page for the sake of consistency. This also means that “# logins” consistently follows a more typical definition of a login, i.e. authentication into a new session.

#The “Exclude” option in the email log filter now works appropriately

We fixed an underlying issue that was preventing the “Exclude” option for email log filter fields from functioning as intended!

And more!

• The loading spinner for adding an avatar will now appropriately disappear if the upload fails
• The user data snapshot at the top of the user summary now appropriately hides if it’s empty
• Fixed the contact admin button on opt-out
• Numerous back-end changes to improve performance, modernize our stack, and generally make Centercode better

#Reports

#Grouping by date fields now groups by the day and doesn’t include the time

Grouping reports/lists by date will now exclusively look at the date submitted and not the time submitted. Don’t worry though—when not used in grouping, date/time data items will still show the time.

And more!

• Corrected alignment of report icons

#Ted

#Activating Ted no longer creates an unnecessary new tab

Previously, activating Ted would open Ted’s settings in a new browser tab after confirmation. Now clicking the activate Ted button will take you straight to the Ted settings page in the same tab!

And more!

• Improved plural references in Ted’s admin daily update emails
• Improved Ted settings title

#Test planning

#Updated the “activity incomplete” message visual

The “Activity incomplete” message was updated to include a new icon and dark visuals, making it clearer to testers that the activity is considered incomplete and they have a limited time to finish it.

And more!

• We now offer a better inline explanation of the unique traits of phaseless features
• Removed an unnecessary border on the Feature Overview page that testers see

#UI

#User cards can now be accessed directly from Quick Search

User cards are now accessible from the Quick search menu, providing access to useful data like teams, project scores, and contact information at a glance!

And more!

• Fixed improper spacing on the activity completion page when there is no activity body
• An invalid "no content" message was removed from file attachment blocks
• Added border radius to info icons on teams
• Rounded corners in tester facing WYSIWYG and feedback replies
• Added appropriate button classes on the “Distributed value type” button
• Fixed vertical alignment of test platform names to accommodate descriptions
• Added rounding to feedback menu UI
• Clarified language in linked feedback UI
• Improved spacing consistency on the feedback group view page
• Fixed padding on the feedback group creation/modification page
• Updated the layout of the user profile list page to match the appearance of test platforms
• Fixed the empty-row display on the trade compliance configuration pages
• Added padding to distributed value display in content view
• Polished visuals for “Check all” action rows in roles
• Text will no longer wrap inappropriately on feedback submission page
• Updated the invitation modal UI with corrected strings, padding, and general polish
• Email subject line in Delta Edition is now appropriately formatted
• Email template editing UI is more consistent
• Corrected the appearance of buttons on email template creation pages
• Normalized how text color is calculated on tags located on the navigation menu
• Public page padding cleaned up for consistency
• Header buttons matched for UI consistency
• Improved the visual polish of numeric values in the menu bar
• Simplified the feature creation page’s UI around collecting FSAT star ratings
• Gave content comments a much-needed polish pass
• User summary now accurately reflects custom team access license
• Fonts now render properly on project dashboards
• Added some much-needed spacing at the top of old reports between two messages
• Updated some tables on the project summary page to match the rest of Centercode
• Corrected the styling of the test platform explainer when shown on the tester homepage
• The related feedback list got some much needed love

#Strings

• Added a new infobox on trade compliance pages
• Updated “Continue” button text on account creation page
• Cleaned up references to “teams” in the user journey across editions
• Removed the date display next to content
• Updated back button text to be more clear on forms
• Menu footer uses string rotator
• Improved language on global following page
• Improved language on project specific following page
• Updated Ted audience copy to be more clear
• Updated strings at top of feedback submit
• Added fun new project configuration messages
• Updated a string we missed that was buried in Recruiting
• The Test Infographic has gone straight-edge
• Updated the string at the top of the tester homepage when a project is private
• Added a new login message
• The agreement link on sign-in has been pluralized for accuracy
• Cleaned up the page title on the project summary page
• Updated the project summary onboarding language to reflect our new vocabulary

#Form Engine & Custom Surveys

• Archiving a survey group will now archive the items within it as well

#Onboarding/Recruiting

• Some project recruitment strings will now be used in place of community string modifications for project sources

#Platform Security

• SVG file security has been improved and the file type is supported for use in theme logos and opportunity backgrounds

#Ted Communications

• A few string adjustments pertaining to time zone in reporting and Ted customization.

#Data Engine & Custom Reports

• Consolidated Team Type filtering now only counts active project users in its calculations.
• Adjustments were made to correctly support dynamic tags for each address variant.
• Added a "First_L" name structure to form file exports.

#Feedback Management

• A correction was made to a specific state of feedback submission that included replies on submit and predictive matching.

#Form Engine & Custom Surveys

• Choice form elements can once again be manually sorted via drag-and-drop.

#Integrations

• Jira External Feedback Destinations will once again support both installed and cloud Jira after prior depreciation of installed.

#Onboarding/Recruiting

• An issue with access to referral onboarding source types was corrected.

#Holiday cheer!

• You might see some fun new loading strings drifting about to help celebrate the winter season!

#Form Engine & Custom Surveys

• We now support the use of "Autofill from previous answer" on conditional form elements (in addition to their non-conditional counterparts which already allowed this).

#Miscellaneous

• Corrected an issue where all project managers could be removed from a project.

#Platform Security

• Given their exploitable nature, SVG files will no longer be accepted as uploads (with exception of images included in visual themes)

#Feedback Management

• Mass feedback modify actions will now work with resolved feedback

#Miscellaneous

• Feature dynamic tags will now correctly display in email
• Resources (Releases, Surveys, Content) with a title > 255 characters will no longer error when notifying users

Can you smell that? That’s right—a piping hot plate of new features for Ted! After cooking with our GoEarly testers, we're ready to serve up Ted customization features. But that's not the only thing we're whipping up at Centercode: an absolute smorgasbord of enhancements are headed your way next month. Here's a taste of what is in store! 🦃

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#Getting dressed up for the holidays!

This month’s main course is one you’ve all been craving: enhanced customization options for everyone’s favorite tester engagement bot, Ted! We’ve added the ability to give Ted a new look, as well as customize his name, email address, and email signature.

And the new options for Ted don’t stop there! We’ve also added some useful new customization options for the frequency of Ted’s smart engagement emails, giving you more freedom to decide when and how Ted reaches out to your testers. Read here for more detail on what each of these settings mean.

Now get Ted looking just the way you like, and get testing!

#Centercode GoEarly features

#Next up in GoEarly: Media in Content and Feedback

We’ve got another exciting GoEarly project on the horizon, this one involving some awesome new media features and functionality! These features will let you record different types of media, including video (camera), audio, and screen. We're starting with a research phase to learn more about how you'd use features like this, and we’d love to hear your opinions. Sign up and see firsthand as your feedback shapes the future of Centercode!

#We've got something very special coming soon…

Finally, if November is all about thanks, December is all about giving! We're excited to announce we have something very special planned for next month. No spoilers yet - just know this huge batch of updates is designed to let our customers know just how much we appreciate them. You're going to love what we've got in store, so stay tuned.

#User Authentication & SSO

• Single Sign-on was adjusted to allow use of its associated Recruitment even under closed community local login configurations

#Miscellaneous

• Resolved a timing issue involving scheduled user and feedback macros, which could lead to disorganized emails and included dynamic tags

#Integrations

• The Slack integration will now accept the use of single line description fields.

#Miscellaneous

• A few adjustments were made to data snapshotting on user summary pages.

#Ted Communications

• Some duplication in listed Ted email blocking issues was corrected

#User Authentication & SSO

• Corrected issue preventing "Identity Provider (IdP) must supply this value" checkboxes in SAML configuration settings from functioning properly

‼ Scheduled Release Date: October 22, 2023 ‼

Darkness falls across the land, the midnight hour is close at hand… and so is the October release from Centercode, and believe me folks, this one is a Thriller (enjoy having that song stuck in your head!). Bring your biggest plastic pumpkin bucket—you’ll need it for all the treats we’ve got for you this month. Get a look at a whole host of new features and improvements that will give you a whole new login experience, as well as the full release of our Infographic dashboards!

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#New Login and Recruitment Experience

Our major focus this month is a series of new features and improvements all related to our login and recruitment experience, all designed to reduce friction and streamline the login experience to get those users engaged and testing!

#

#Keep the porch light on with Central Sign-in!

First up, we’ve got a great new way to ensure your testers are sure to find their way to your door with Centercode’s new Central Sign-in page. This handy new tool helps both you AND your testers navigate between different communities leveraging the Centercode Platform!

Navigating to https://signin.centercode.com (after Oct 22) will present your users with a list of every testing site that they have previously signed in to, with handy shortcut tiles to each one.

And for those concerned about test security, your site will only appear if you’ve opted your implementation into this feature, and all of the information displayed here is stored entirely client-side.

Whether you’re a project manager working across multiple implementations, or a particularly enthusiastic and prolific tester (or maybe both!), the Central Sign-in page will make tracking all your tests a breeze.

#Decorate your Centercode porch!

While not particularly spooky, would it really be Halloween season without doing a little decorating on your porch? We thought not—that’s why this batch of improvements focuses on the literal front door of your testing site: a brand new login and recruitment landing page experience!

You'll see a brand new sign-in interface, now located on the left side of the screen. This refreshed panel preserves the same functionality as the previous landing pages, but with a more compact and modern design that cleanly presents your site's SSO options!

#Give those Trick-or-Testers some options!

With all that new screen real estate to work with, we’ve also included some exciting additional community landing page functionality in our new testing opportunity cards! You can now add a link to your sign-in page that connects users with any community or project URL invitation you choose. It’s a fantastic way to get users into your open recruitment projects or to segment your users as they join the community via specific recruitments!

#A terrifyingly efficient new way to configure SSO!

We’ve already mentioned quite a few new SSO features and improvements, but the fun doesn’t stop there. We also put some work into creating a more elegant and consistent SSO login integration interface. We’ve streamlined, simplified, and cleaned up the pages and tools used to manage and create SSO sign-ins, as well as adding some new functionality to the existing pages.

We’ve reorganized the pages to improve navigation, and we've included new hover tips and clarifying the language to make setting up or managing this technical process more approachable to you and your IT department. We’ve also added functionality that gives you more control over user access with SSO, such the ability to add users who sign in through a given SSO to specific teams or lock users to signing in with one specific SSO configuration.

#A ghoulish new Google Auth option!

There’s no better way to get those Trick-or-Testers knocking at your door than to give them an easy way to enter your testing site. We're proud to introduce Centercode’s brand-new first class Google Auth SSO option! It removes the hassle of remembering display names and passwords—meaning more user engagement for your community and projects. It's a familiar and frictionless way for users to sign up or sign in to your site without sacrificing security.

This ready-out-of-the-box SSO option is available on all Centercode editions, and makes setting up one of the most widely used and recognized single sign-on options as easy as clicking a button! This will be enabled by default for our Beta, Delta, and Pro editions. Users of our Team and Legacy editions can simply navigate to your custom SSO page, select the new CentercodeGoogle option, enable it with a few clicks, and you’re good to go!

#A whole new way (not?) to invite the vampires in!

And finally, one last treat to top off your candy bucket: We’ve got a refresh of the Recruiting feature! All the functionality you're used to is still there, but you'll see we've simplified our vocabulary and made navigating the process more intuitive.

Centercode admins can invite users to project recruitments (formerly opportunities) with a variety of invitation types (formerly sources). For ease of use, these invitation types are categorized into open and targeted invitations, with descriptions that help you identify exactly how you're bringing participants into your community and projects!

Just be wary of inviting any particularly pale or pointy-toothed testers, unless you’ve got plenty of garlic on hand!

#User Summary mad science!

We took your feedback on our new User Summary interface, and with a little late-night mad science we think we’ve got all parts sewn together just the way you want!

One of the primary concerns we heard about the new User Summary was losing an easy one-click way to view and access a user’s various community and project level key data (surveys, test platforms, distributed values, agreements, etc.) The new “User data snapshot” located at the top of both community and project level user summary pages keeps that data front and center with buttons to take you right to what you need to see!

Another popular request was the ability to easily see which roles a user was in across a variety of projects without having to navigate to each project individually. To solve this issue we’ve added a new information card when mousing over individual projects in the user scorecard, allowing you to see this information as well as navigate to that project directly from the card!

In addition, we’ve made numerous smaller tweaks to the language and information displayed by some of the user engagement cards, as well as organizing the user journey information via relative date (with the full date available on hover.)

#Centercode GoEarly features

#Coming out of GoEarly: Test Infographic Dashboard

Our very first release tested with our new feature-flag customer testing model, the Test Infographic Dashboard, has been cooling on the windowsill after some extra bake time with our helpful and enthusiastic customer-testers—and now it is ready for everyone to enjoy! With both stakeholder and customer-friendly formats, these helpful new dashboards offer an easy way to share (or save for future presentation!) the results of all your testing efforts with the click of a button. Since it was our inaugural GoEarly feature flagged release, we provided a very thorough description in previous release notes. Get a full rundown here!

#Now in GoEarly: Enhanced Ted Customization

This month, we’re continuing our work on Enhanced Ted Customization. Our customer-testers have already provided a lot of insightful and actionable feedback, but we want to get these enhancements to Ted (and any future projects he helps you with) just right! If you haven’t already joined in, sign up—you'll get early access to the feature and see firsthand as your feedback shapes the future of Centercode!

This beta feature release allows you to choose how often Ted contacts your testers, as well as a new set of customizations, including his name, email signature, and custom avatars!

All paying customers interested in testing this new feature can sign up at any time—plus, you get to experience being a tester in a Centercode-managed test and a firsthand look at our best practices.

Sign up HERE if you’d like to participate!

#

#Integrations

• Project managers can now set up Slack integration within Feedback types without Community management access to the broader feature configurations.

#Miscellaneous

• API logs once again have their paging, allowing access to more than the latest entries.
• Corrected a Macro log date range filtering error that could occur under specific circumstances.

#Miscellaneous

• Corrected an issue related to downloading PDFs of signed user agreements for users who have been removed from the community

#Delta Dashboards

• Corrected an issue incorrectly displaying feedback filtering options on the infographic dashboard under specific configurations

#

#Gettin' Spooky!

• We have added some new spooky strings to our loading pages for some Halloween flair!

#Platform Security

• Addressed an SMS text verification security issue via mid-week hotpatches