The latest updates and improvements to the Centercode platform.
As we soak up the last stretch of summer, it’s the perfect time for a little inbox refresh. This month’s update introduces smarter email controls that give your users more choice in what communications they receive, without sacrificing the messages you need them to see. From streamlined opt-outs to clearer message types, it’s all about keeping communication clean, simple, and in your hands. Read below to find out more!
We’ve added new email user preference settings that give users more control over what lands in their inbox, while still making sure you can reach them when it really matters. With a single click, users can now opt out of non-essential emails (more on that below) without losing access to their account or test opportunities. A new "Receive updates via email" setting, found in each user’s My Preferences, controls whether they get general updates (such as Ted emails and other project emails not marked as essential), and it’s turned on by default.
Every Centercode email now includes a footer that clearly shows why the user received it, whether it’s considered essential, and how to unsubscribe if it’s not.
As an admin, you can now explicitly mark outgoing emails as "essential," which overrides user preferences when necessary. And don’t worry, emails sent directly to individual users (like password resets) are always treated as essential by default.
These new tools make it easier to respect user preferences and ensure your critical messages still get through, giving you more clarity, control, and confidence every time you hit "send!"
We are releasing a hotpatch today (July 17th, 2025) to resolve urgent platform issues reported by you. Mid-day or mid-week hotpatches typically result in only brief downtime so you can be back up and running ASAP.
We are going to be releasing a hotpatch today (July 15th, 2025) that will result in some brief (~10 minutes) downtime starting at around 5pm PT.
We are going to be releasing a hotpatch today (July 14th, 2025) that will result in some brief (~10 minutes) downtime starting at around 3pm PT.
We have officially entered BBQ season, and here at Centercode we’ve been grilling up a Data Engine feast that’ll spice up how you work with data. Whether you're slicing through filters like brisket or serving up the perfect view, this functional revamp brings fresh workflows and brand new feature flavors!
And coming to GoEarly this month we've got two new user-requested features you won't want to miss, and as always, it's never too late to get signed up for our GoEarly program!
Without any further delay, let's get to the real (perfectly seasoned and cooked to perfection) meat of this month's update! We’re rolling out a major revamp of the Data Engine interface designed to transform how you explore and interact with data across the platform. Whether you're building reports, reviewing feedback, managing users, or configuring your community, any place where filters and views come into play is getting a serious upgrade.
Modern Navigation & Search
No more scrolling through a giant list of elements looking for the data you know is in there somewhere! The updated UI supports both structured browsing and a lightning-fast global search, so whether you know exactly what you're looking for or you're just exploring, you’ll get there faster. And that's not all! We've got good news for your poor tired index finger, you can now add an entire category of data to your view with the click of a button!
Archived Data Toggle
Need to dig up old fields or review retired feedback types? With our new archived data toggle, you can include previously hidden data in any filter or view, perfect for referencing legacy items without clutter.
Clear PII Visibility & Controls
Personally Identifiable Information (PII) is now clearly flagged throughout the Data Engine, and we’ve added a one-click control to strip PII from any view. It’s never been easier to prep reports for external sharing or ensuring internal compliance.
In addition to the new look and feel of the filter/view UI, we've added a few more tools to the toolbox! The two new filter criteria, “Starts with” and “Ends with", give you more precise control when building filters in the Data Engine. These additions help streamline data slicing, especially when working with structured naming conventions or pattern-based data, making your filters more powerful and your results more relevant than ever before!
This GoEarly batch brings two key user-requested updates focused on user trust and platform security! First, all Centercode emails will now contain an Unsubscribe link that allows users to opt-out of all "non-essential" community and project emails (as well as adding the ability for Project managers to indicate which emails are considered "essential"). Second, we’ve added an account lockout feature that automatically locks a user’s account after multiple failed login attempts, adding an extra layer of protection against unauthorized access. Get signed up now and get access to try these features out early!
Things are starting to heat up, and I'm not just talking about the weather! Centercode's June release includes two incredible new features that you're sure to love! Say goodbye to the days of burner email addresses and spinning up test accounts to preview your onboarding process, and make way for the brand new User experience preview tool. Hot off the GoEarly presses, this powerful new tool lets you create, test as, and remove a temporary user account in one seamless flow!
And headed to our GoEarly users we've got a game-changing new way to edit your filters and views in the data engine. This is one you won't want to wait for, so get signed up now!
We’re excited to announce the launch of User Experience Preview, a brand new Centercode feature designed to give you complete visibility into any user’s experience. For example, admins can now seamlessly step into the role of a tester, including navigating the project, completing activities, and viewing content exactly as testers would. When you’re done previewing, the temporary tester account is automatically cleaned up to keep your environment tidy. This powerful update ensures your projects are polished, intuitive, and perfectly aligned with your expectations before real participants ever set foot in the door.
You can access the User experience preview via the User management menu, as well as a few other convenient areas throughout the platform where you might want to preview a user's journey through the platform, including areas such as Recruitments and Notice management.
Designed with the same familiar look and feel as our quick invite UI, the User experience preview makes it fast and intuitive to preview exactly what your testers will see. Simply select the recruitment path or combination of teams you would like to preview (including or excluding the notice process) and Centercode will instantly generate a temporary user account to preview that experience!
And voila! You'll be temporarily previewing an account with the specified level of access. View (and even complete!) the activities, surveys, content, and feedback types as if you were a user. When you're done the system will automatically clean up any changes you made!
This powerful new tool helps ensure your project is set up exactly as intended before inviting testers. It lets you catch visibility issues, broken links, or confusing flows early, reducing tester friction and support needs. Or use it to quickly share a real, interactive preview with stakeholders, so they can see exactly how testers will engage with your project. By stepping into the tester’s shoes, you can confidently deliver a polished, intuitive experience from day one!
Hold on to your hats, this is another big one! In this month's GoEarly release we're rolling out a major revamp of the Data Engine interface to streamline how you explore and interact with any data in your system. Anywhere in the platform where you're working with filters/views (reports, user/feedback lists, etc.) is getting a big upgrade! Here's just a few examples of what you've got to look forward to!
Modern Navigation & Search
We’ve modernized the Data Engine UX to support both structured hierarchical browsing and a lightning-fast, scope-wide search so you can find what you need, your way.
Archived Data Toggle
Need to reference old data? Now you can include archived items in your filters with a simple toggle, making it easy to surface retired fields when they’re still relevant.
Clear PII Visibility & Controls
Personally Identifiable Information (PII) is now clearly flagged throughout the engine. You're now able to easily remove all PII from your selected view elements with the click of a button, giving you a fast easy way to convert an existing report into one suitable for presentation! We’ve also added community-level settings to govern how PII can be used, giving you better control and compliance confidence.
This month we've got some seriously a-May-zing (last one I swear) user-requested updates and features on offer! This release introduces new options for time and timestamp formats, along with a powerful way to preview your tester-facing experience before going live. Together, these enhancements streamline your workflow and ensure that every detail — from timing to communication — is dialed in to perfection. And as always, to get a taste of everything this release has to offer, join our GoEarly program now!
First, by popular demand, expanded time format options are here. Users can now choose to display timestamps in a 24-hour format, alongside new alternative timestamp formats in areas of the platform where there might have been been ambiguity (ie mm/dd/yyyy can be swapped for dd/mm/yyyy, but Jan 3rd will remain Jan 3rd.) Whether you’re aligning with international standards or just prefer a cleaner clock, your users will have the flexibility to match their style and needs, and questions of whether you mean January 2nd or February 1st will be a thing of the past!
Next up for our GoEarly participants, and by even more popular demand, we're introducing our brand-new User Experience Preview function! This tool allows admins to test and review the tester-facing experience — from welcome messages in your notice chain to access to individual resources — before they're live. It’s the perfect way to ensure that every communication lands exactly how you intend, giving you total confidence in your audience’s journey from day one. This brand new tool lets you fully experience your project as a user, including (or skipping!) the notice chain, and any resources, activities, or feedback forms a user on the teams you select would have access to. And once you're finished, the tool will clean up after you, removing the test user and any notice, survey, or activity completions you tested!
