Centercode Release Notes

What's New

The latest updates and improvements to the Centercode platform.

Hello Centercode Admins!

We are going to be releasing a hotpatch today (July 15th, 2025) that will result in some brief (~10 minutes) downtime starting at around 5pm PT.

Fixes

SSO

  • Corrected a metadata issue that was preventing some SSO configurations from functioning properly

Hello Centercode Admins!

We are going to be releasing a hotpatch today (July 14th, 2025) that will result in some brief (~10 minutes) downtime starting at around 3pm PT.

Fixes

Integrations

  • Fixed an issue affecting file transfers via our first class Jira external destination.

SSO

  • Resolved an issue preventing certain SAML-based SSO configurations from functioning properly.

We have officially entered BBQ season, and here at Centercode we’ve been grilling up a Data Engine feast that’ll spice up how you work with data. Whether you're slicing through filters like brisket or serving up the perfect view, this functional revamp brings fresh workflows and brand new feature flavors!

And coming to GoEarly this month we've got two new user-requested features you won't want to miss, and as always, it's never too late to get signed up for our GoEarly program!

New Features

Filter/View UI & Functionality Revamp

Without any further delay, let's get to the real (perfectly seasoned and cooked to perfection) meat of this month's update! We’re rolling out a major revamp of the Data Engine interface designed to transform how you explore and interact with data across the platform. Whether you're building reports, reviewing feedback, managing users, or configuring your community, any place where filters and views come into play is getting a serious upgrade.

Modern Navigation & Search

No more scrolling through a giant list of elements looking for the data you know is in there somewhere! The updated UI supports both structured browsing and a lightning-fast global search, so whether you know exactly what you're looking for or you're just exploring, you’ll get there faster. And that's not all! We've got good news for your poor tired index finger, you can now add an entire category of data to your view with the click of a button!

Archived Data Toggle

Need to dig up old fields or review retired feedback types? With our new archived data toggle, you can include previously hidden data in any filter or view, perfect for referencing legacy items without clutter.

Clear PII Visibility & Controls

Personally Identifiable Information (PII) is now clearly flagged throughout the Data Engine, and we’ve added a one-click control to strip PII from any view. It’s never been easier to prep reports for external sharing or ensuring internal compliance.

"Starts with" or "Ends With" filter criteria

In addition to the new look and feel of the filter/view UI, we've added a few more tools to the toolbox! The two new filter criteria, “Starts with” and “Ends with", give you more precise control when building filters in the Data Engine. These additions help streamline data slicing, especially when working with structured naming conventions or pattern-based data, making your filters more powerful and your results more relevant than ever before!

Centercode GoEarly features

Email Unsubscribe and failed login lockout

This GoEarly batch brings two key user-requested updates focused on user trust and platform security! First, all Centercode emails will now contain an Unsubscribe link that allows users to opt-out of all "non-essential" community and project emails (as well as adding the ability for Project managers to indicate which emails are considered "essential"). Second, we’ve added an account lockout feature that automatically locks a user’s account after multiple failed login attempts, adding an extra layer of protection against unauthorized access. Get signed up now and get access to try these features out early!

Fixes

Form Engine

  • Form elements containing an apostrophe are now removable from both the list and overview admin pages (previously only removable from overview).

Miscellaneous

  • An unusual user preview sequence was corrected to ensure it no longer breaks the user session.
Fixes

User Authentication & SSO

  • Adjustments were made to how we handle new SSO logins under a community configuration without a default recruitment source.
Fixes

Form Engine & Custom Surveys

  • Work was done to address draft storing when using the Centercode visual editor field, this should be far more consistent now!

Things are starting to heat up, and I'm not just talking about the weather! Centercode's June release includes two incredible new features that you're sure to love! Say goodbye to the days of burner email addresses and spinning up test accounts to preview your onboarding process, and make way for the brand new User experience preview tool. Hot off the GoEarly presses, this powerful new tool lets you create, test as, and remove a temporary user account in one seamless flow!

And headed to our GoEarly users we've got a game-changing new way to edit your filters and views in the data engine. This is one you won't want to wait for, so get signed up now!

New Features

Verify your setup from any angle!

We’re excited to announce the launch of User Experience Preview, a brand new Centercode feature designed to give you complete visibility into any user’s experience. For example, admins can now seamlessly step into the role of a tester, including navigating the project, completing activities, and viewing content exactly as testers would. When you’re done previewing, the temporary tester account is automatically cleaned up to keep your environment tidy. This powerful update ensures your projects are polished, intuitive, and perfectly aligned with your expectations before real participants ever set foot in the door.

You can access the User experience preview via the User management menu, as well as a few other convenient areas throughout the platform where you might want to preview a user's journey through the platform, including areas such as Recruitments and Notice management.

Designed with the same familiar look and feel as our quick invite UI, the User experience preview makes it fast and intuitive to preview exactly what your testers will see. Simply select the recruitment path or combination of teams you would like to preview (including or excluding the notice process) and Centercode will instantly generate a temporary user account to preview that experience!

And voila! You'll be temporarily previewing an account with the specified level of access. View (and even complete!) the activities, surveys, content, and feedback types as if you were a user. When you're done the system will automatically clean up any changes you made!

This powerful new tool helps ensure your project is set up exactly as intended before inviting testers. It lets you catch visibility issues, broken links, or confusing flows early, reducing tester friction and support needs. Or use it to quickly share a real, interactive preview with stakeholders, so they can see exactly how testers will engage with your project. By stepping into the tester’s shoes, you can confidently deliver a polished, intuitive experience from day one!

Centercode GoEarly features

View/Filter UI Revamp

Hold on to your hats, this is another big one! In this month's GoEarly release we're rolling out a major revamp of the Data Engine interface to streamline how you explore and interact with any data in your system. Anywhere in the platform where you're working with filters/views (reports, user/feedback lists, etc.) is getting a big upgrade! Here's just a few examples of what you've got to look forward to!

Modern Navigation & Search
We’ve modernized the Data Engine UX to support both structured hierarchical browsing and a lightning-fast, scope-wide search so you can find what you need, your way.

Archived Data Toggle
Need to reference old data? Now you can include archived items in your filters with a simple toggle, making it easy to surface retired fields when they’re still relevant.

Clear PII Visibility & Controls
Personally Identifiable Information (PII) is now clearly flagged throughout the engine. You're now able to easily remove all PII from your selected view elements with the click of a button, giving you a fast easy way to convert an existing report into one suitable for presentation! We’ve also added community-level settings to govern how PII can be used, giving you better control and compliance confidence.

Fixes

Data Engine & Custom Reports

  • Spreadsheets containing more than 64000 records will no longer error when using "Export as spreadsheet" in reporting.

Delta Dashboards

  • The Delta Huddle dashboard will now better handle cases of heavy data load.

Onboarding/Recruiting

  • Corrected a scenario where the default community recruitment having expired or reached a user limit would prevent logins.

Test Planning

  • Quick modifications of features in test planning will now properly allow 60 characters to match standard modify.
Fixes

Content & Resources

  • Media will now be functional on certain servers hosted outside of the US.
  • Maximized Centercode content editors will now allow toolbar functions.

Miscellaneous

  • Forum print view will now display correctly when using project full name setting.
Fixes

Localization & Strings

  • Corrected a few localized strings in test planning to no longer impact page function.

Data Engine & Custom Reports

  • Phase name removed for non-regression activity item data results.
Fixes

Data Engine & Custom Reports

  • Webhooks using timestamp dynamic tags will now send correct data.

Notices

  • An individual notice reset issue was corrected.

This month we've got some seriously a-May-zing (last one I swear) user-requested updates and features on offer! This release introduces new options for time and timestamp formats, along with a powerful way to preview your tester-facing experience before going live. Together, these enhancements streamline your workflow and ensure that every detail — from timing to communication — is dialed in to perfection. And as always, to get a taste of everything this release has to offer, join our GoEarly program now!

New Features

24 Hr and Alternative Timestamp Formats!

First, by popular demand, expanded time format options are here. Users can now choose to display timestamps in a 24-hour format, alongside new alternative timestamp formats in areas of the platform where there might have been been ambiguity (ie mm/dd/yyyy can be swapped for dd/mm/yyyy, but Jan 3rd will remain Jan 3rd.) Whether you’re aligning with international standards or just prefer a cleaner clock, your users will have the flexibility to match their style and needs, and questions of whether you mean January 2nd or February 1st will be a thing of the past!

Centercode GoEarly features

User Experience Preview!

Next up for our GoEarly participants, and by even more popular demand, we're introducing our brand-new User Experience Preview function! This tool allows admins to test and review the tester-facing experience — from welcome messages in your notice chain to access to individual resources — before they're live. It’s the perfect way to ensure that every communication lands exactly how you intend, giving you total confidence in your audience’s journey from day one. This brand new tool lets you fully experience your project as a user, including (or skipping!) the notice chain, and any resources, activities, or feedback forms a user on the teams you select would have access to. And once you're finished, the tool will clean up after you, removing the test user and any notice, survey, or activity completions you tested!

Fixes

Data Engine & Custom Reports

  • Corrected an issue related to dates being displayed incorrectly in emailed report spreadsheets
Fixes

Data Engine & Custom Reports

  • Impressively long spreadsheets exported as XLSX will no longer be erroneously truncated

It's April, and that means it's time for another Centercode release! And the theme of this month's release... is time! We've got a couple handy new date/time/scheduling related features and improvements for you this month that are sure to help you get your tests on track and running like clockwork! As always, half of the fun is seeing these new features and improvements early via our GoEarly program, and it's always the right time to sign up and get your own test implementation up and running, so sign up now!

Improvements

Set it and forget it with "Once" and "Ending on" scheduling improvements!

We've got some brand-new (and user requested!) functionality added to our macro and distribution scheduling options! Sometimes you might not want a scheduled macro or report distribution to run forever, or you might want to schedule a single distribution or event in the future, so we've added the "Once" and "Ending on" options to our scheduling system. Know when your project is set to end, and won't need reports distributed after that date? Set it and forget it! Got an email you want to go out on a specific day in the future? Create a scheduled macro set to "once" and don't worry about marking your calendar to send it later! Setting your test up for success from the get-go is now easier than ever before!

Centercode GoEarly features

In your own good time!

This month's GoEarly features also bring a few new date and time-related options to the table, with the focus being on providing more options for HOW date and time are presented! We know many of you have testers around the globe, and they might want to set the date and time display options to a format they're more familiar with (which can help avoid errors when using the date/time selection widget!). You'll now be able to use a 24h clock, as well as have a few different date presentation options (DD/MM/YYYY, MM/DD/YYYY, etc). Eager to get your hands on these changes to see how they work? There's no time like the present, get signed up for GoEarly now!

Fixes

Centercode Mobile App

  • An improvement to the mobile application was made to include a sorting drop-down on feedback lists.
Improvements

Improved Mobile Desktop experience!

  • Improved the mobile Feedback list with sorting drop-down options menu from desktop view!
Fixes

Data Engine & Custom Reporting

  • Corrections to Feature CDE data viewed or unengaged users.
Fixes

Data Engine & Custom Reports

  • Resolved issue related to features moved to new phase using "Continue testing" showing empty data
Fixes

Data Engine & Custom Reports

  • New User feature CDE data added for Project user filter/view use.

Miscellaneous

  • Project email "from name" issue when using "community name" in email templates was corrected.

Happy early St. Patrick's day, PiDay(FriDay), and my personal favorite, MAR10 (and good luck in your March Madness pools!) There's a lot to celebrate this month, and Centercode is joining the festivities with a release loaded with new features and improvements! This month we've got some new functionality for existing tools, and a whole host of new data columns for our reporting engine (many of them sourced from your improvement requests!) that allow you to pull data from the platform in all new ways! And this month's GoEarly release keeps the data engine fun going with some brand new automation triggers to get your report and macro automations firing just the way you want. And as always, if you're not already participating in our GoEarly program, get signed up now to get in on the fun!

New Features

Centercode Replays Media Download!

First up we've got a brand new way to access the data collected via your Centercode feature media capture tools. We've added the ability to download your Centercode tester replays to share with outside stakeholders. Videos can be downloaded a la carte, or in groups based on the filters and tags you select! Get all that tasty video data you've collected in Centercode out to the people who need to see it!

Improvements

New Data Columns!

Speaking of tasty data, we've got a few more items to add to the menu! We've got a whole host of new (and a few clarified/reorganized) data points for your reporting and integration needs. Based on your feedback, we've added the ability to report on regression features by individual phase they were used in, as well as a batch of integration-friendly new columns including Project key and Project settings fields!

Centercode GoEarly features

Once/Ending-on Automation Triggers!

This month's GoEarly release contains a new set of automation triggers developed based on your requests! We've added a new refresh interval (once), as well as the ability to set an end date for any of the other refresh intervals. This new functionality is available anywhere scheduled automation exists (including report refreshes, and scheduled macros.) Get signed up for GoEarly and check out these new features on a test implementation of your very own!

Fixes

Onboarding/Recruiting

  • Corrected an issue with opportunity/landing page body text formatting on Delta/Impact and Pro editions.

Roses are red, violets are blue, and this month's Centercode release has too much good stuff to feasibly fit into the rest of that rhyming scheme! While the poem might be a bust, Ted AI is going to pick up the slack and deliver a heart-shaped box full of handy new data analysis features that you're sure to enjoy. And that's not all! We've got a new feature bouquet filled to bursting ready for our GoEarly testers this month, with media replay download functionality and a host of new data engine items. Not signed up for our GoEarly program yet? There's no time like the present, sign up now!

New Features

Ted AI is ready for your date(a)!

Ted AI's (totally platonic) love language is Acts of Service, and he is here to lend a helping hand with another addition to our premium AI tool suite, AI Data Analysis! This brand-new reporting element style will quickly scan through the data you provide and give you a quick, easy-to-digest summary of your data. Use one of the pre-set options for near-instantaneous data analysis, or provide Ted AI a set of custom instructions for robust analysis tasks like sentiment analysis or trend identification! If AI data analysis strikes your fancy but Ted AI isn’t part of your repertoire, check in with your Centercode success manager to find out how to access our premium AI features!

Centercode GoEarly features

More GoEarly features than you can shake a long-stemmed rose at!

This month's GoEarly release has a jumbo box of chocolates worth of new features and enhancements for your testing pleasure (and no surprise coconut filling, bleh). First up we've got some brand-new functionality for our media replay toolset to allow you to download your Centercode tester replays to share with outside stakeholders. Additionally, we've got a whole host of new data columns for our reporting engine (many of them sourced from your improvement requests!) that allow you to pull data from the platform in all new ways! Don't miss all the fun, get signed up for GoEarly and check out these new features on a test implementation of your very own!

Fixes

Data Engine & Custom Reports

  • A scenario where a report element containing a distinct filter could be lost on modify was corrected.

Miscellaneous

  • The community "Access User Details" role will allow associated users to view additional details within projects as internal (non-admin) users.