#Single Sign-On & Authentication

• Users will no longer encounter a Bomb error when their account is removed from the Community then re-added without a project invite

Spring is in full swing with Centercode’s garden of new features and improvements! Last month in our GoEarly program, we planted the seeds for our new embedding system for content within resources, and now those features are ready to bloom. And that’s not all! This month’s GoEarly release includes the results of our second DevJam, bringing you a bouquet of nearly one hundred small improvements, bug fixes, and quality-of-life features!

#Help your resources bloom with embeds!

This month’s main feature is the full release of our brand-new content embedding system, adding even more functionality to our recently updated resource creation system! These new embedding features bring you a more feature-rich, streamlined, and intuitive new way to embed a wide range of custom and preset embed options. It's never been easier to add external video, social media, and scheduling tools (with many more to come!) into your Centercode resources (content, releases, and activities).

When creating a resource, you’ll now find the “External embed” option listed in the “Include” portion of the resource. Selecting that will present you with a drop-down menu that allows you to select the type of embed you’d like to include. We've expanded the capabilities of Centercode’s embedding system to include inline JavaScript and link assets via the “Custom embedded script” option, and you'll also get a number of pre-built embed selections.

Selecting any of the pre-built embed types will present you with a helpful infobox (and accompanying linked help article), telling you how to acquire the embed code from the external source (YouTube, Loom, Figma, etc) and which field to embed the code in.

If you don't see the option you are looking for on the list, we also have a custom embedded script option that now includes the ability to include inline JavaScript and linked file assets. This custom embedding option will cover the vast majority (if not all) of proper embeds - we haven’t met one we couldn’t support!

These powerful new embed tools give you a new degree of freedom in presenting vital testing material, visual aids, and scheduling tools to your testers—and we can’t wait to see what you do with them! For more detailed information on these tools and how to use them, see our helpful knowledge base article here!

#Updated Data Column Names

(Updated 30 April 2024)

This release also includes some long-overdue data column updates that bring the Centercode Data Engine (CDE) in line with the copy and formatting changes we've made throughout the site. Generally speaking, most changes are capitalization changes - adjusting from title casing to sentence casing. For example: Email Address is changing to Email address. In some cases, however, we're adjusting the terminology: EA Integration ID is changing to SSO integration ID, and Engagement Score is changing to simply Points.

This change impacts data elements throughout the platform including User Management, Feedback Management, and Custom Reporting. While generally not something an in-site user would need to worry much about -- Single Sign-On, Webhook, and Jira integrations won't be affected -- the data column name change will likely affect reporting integrations. For example, data being ingested by external analysis tools like Power BI, Tableau, Splunk, or Excel may be looking for data that is being renamed. In this case, the data won't be found until those systems are updated with the new data column names -- so they know which columns are which.

I've linked a spreadsheet that shows all the copy changes below.

Centercode Data Engine updates - Column name changes (April 2024)

#Centercode GoEarly features

#DevJam 2: Electric Boogaloo

Coming soon to a GoEarly implementation near you are the results of Centercode’s second DevJam - back by popular demand! We gathered another huge batch of small but impactful bugs and improvements that spanned all aspects of the platform and set our dev team loose on them. The result? Nearly a hundred bug fixes, UI tweaks, and string clarifications! Check out that DevJam hand-off board!

If you’re not already participating in our GoEarly program, sign up here to get your hands on these new updates before they go live!

#Macros & Automation

• An order of operations adjustment was made to macros that email users while also removing them (removal is now last, with some protections to prevent access during execution time).

#Performance

• Removed a data point calculation from User Summary pages that was not used which should improve performance of the User Summary page
• Additional work on jQuery refactoring/depreciation was performed.

#User Authentication & SSO

• User-Agent header has been added to OAuth provider API calls

This week we've got a few updates in addition to our usual bugfixes, making some improvements to our new resource creation system, as well as some general email updates!

#Resource creation updates!

• "How will users access this resource" dropdown has been changed to a "Prompt this resource as a notice" checkbox, which will then allow you to select the notice type and behavior
  
• The "Include a hero image" option is now located in the "Content options" section
  
• If a Content Type has Homepage or Single Page enabled, hero image/full width/edge to edge are disabled with a tooltip explaining why

#Email improvements!

• When using the built-in notify email option and customizing, the text is now appropriately centered (to match how it sends)
• Logos in emails will now be a consistent size across all templates
• Improved system generated email compatibility/visuals when viewing them in Outlook

#Onboarding/Recruiting

• Updated QR code generator support, which are once again working as intended.

#Miscellaneous

• Copy email link on user summary was adjusted to once again function as expected.

#Smoother new user experience!

• Timezones are now auto-detected based on personal system settings the first time a user encounters the account settings page.

Spring has officially sprung! In the spirit of the season, Centercode is also springing forward, with this month’s focus being on a redesign and refresh of our GoEarly program, making it easier than ever to provide feedback and shape the future of upcoming Centercode releases!

#March on into your own private beta site!

This month the focus is on our newly revamped GoEarly Program, freshly redesigned to streamline your access to upcoming releases while amplifying the value of your feedback. With this revamped structure, you'll now have access to up to three distinct Centercode sites at all times: your unchanged Live Site, a Stage Site (if included in your license) for testing new processes and configurations against production code, and an opt-in GoEarly Beta Site exclusively for exploring forthcoming features. The Beta Site, private to your team and pre-loaded with demo data, provides an opportunity to test monthly releases ahead of schedule, enabling you to provide feedback and shape the development process before these features reach your Live Site in a zero-risk environment!

In the new GoEarly program, we'll be implementing Centercode's structured Delta methodology in a continuous project format. Regular weekly patches will ensure that all three site types are kept up-to-date with bug fixes.

Your participation in the GoEarly Program is crucial in shaping Centercode's evolution, so please join us for the next testing phase that starts on April 1, 2024! Click here to check it out!

#Centercode GoEarly features

#Embed like never before!

The first set of features we’ll be introducing into the 2024 GoEarly program is a more feature rich, streamlined, and intuitive new way to embed a wide range of custom and preset embed options for many popular external video, social media, and scheduling tools (with many more to come!) into your Centercode resources (content, releases, and activities).

We’re excited to get this new tool into your hands and hear what you’ve got to say about it, so get in there and get testing!

#User Authentication & SSO

• Adjustments to the primary site URL will no longer break Google SSO

#Data Engine & Custom Reports

• Emailed custom reports will once again have expected lines and spacing.

#Onboarding/Recruiting

• A correction was made to referral source display within recruiting under a specific condition.

#Miscellaneous

• A correction was made to the displayed selection of "Use full browser width" in Content.

#A few UI touch-ups!

• A quality pass was completed on User Card performance and positioning
• Additional fine-tuning of some functional and visual elements of the new Content changes introduced last week. These include session-based storage of certain selections, edge-to-edge and full page adjustments, and UI element interaction adjustments
• A handful of base String adjustments were made, including a new loading theme for the month

#Data Engine & Custom Reports

• Data engine date and time display adjusted when times fall on or directly after midnight

#Form Engine & Custom Surveys

• Removed admin completed survey will no longer prevent form view modification

#User Authentication & SSO

• A sign-in issue with SSO and longer implementation names that could occur was corrected

It’s February, and love is in the air! In the spirit of the season, Centercode’s February release brings you a whole new way to get your heartfelt feelings (and important test info) out to your testers with a totally revamped resource/content creation system. We’ve updated and streamlined the content creation process and added a bouquet of new options and features along the way to get your content looking better than ever before!

#A whole new way to create

Resources (which include content, features, and releases) are the primary way you’ll communicate information to your testers, distribute test-critical files, and give them instructions on what and how to test your product. In this release, we’ve overhauled and streamlined the UI to make the resource creation process more intuitive, added some useful new features, and paved the way for three exciting new resource element types coming down the line!

#Defining your resource

The first steps in the new resource creation process are to define the resource type from your available types, name it, and define how you would like this content to be accessed. Defining the resource type early in the process gives you a better idea of what the resource will need to contain, and controls which options will be available in that specific resource. One of the handy new features included in this update is a dynamic in-line help box, which defines the functionality of the resource type you have selected, tells how your users will be able to access it, and provides links to further information if necessary.

#Populating your resource

Once you’ve selected the type of resource you’re creating and how it will be accessed, you'll be presented with a series of checkbox options for all of the types of information your resource can contain. This allows you a finer degree of control over what exactly you’d like to present to your testers. These options update dynamically based on your previous selections, ensuring that you’re presenting the information appropriately and effectively (for example, preventing you from placing files or distributed values in an agreement that the user will only see a single time). Additionally, each of these options include a handy new hover-over description, detailing the functionality and giving a few suggested use-cases!

Selecting any of these options will add the appropriate section below, allowing you to further customize what it will contain. One notable new feature here is the inclusion of the “Inline images” section — a more flexible, first-class way to insert images, spreadsheets, and other information to your testers. This also includes a brand-new “Hero image” function, which will add a full width, banner-style image across the top of your resource!

#Selecting the audience for your resource

Finally, you’ll use the “Content/release/feature options” (depending on which resource you’re creating) and “Team access” sections to determine who can see your content, and when (via notices). Two new features here include the two new content options “Use full browser width” and “Render edge-to-edge (both examples featuring a new hero image!). Note: Hero Images are not compatible with the Full Browser Width option.

“Use full browser width” will dynamically scale the page width based on the viewer's browser width:

Here's an example of a Hero Image on a piece of content:

“Render edge-to-edge” will remove all white padding around displayed resources:

Another notable new bit of functionality here is that since you are defining whether a resource is a notice earlier in the process now, the ability to set a content or release as a notice in the “Team access” section will be dynamically enabled or disabled based on your earlier selections!

#Data Engine & Custom Reports

• A few adjustments were made when presenting Release values in Reporting

#Miscellaneous

• A correction was made to a specific cancel action functioning incorrectly

#User Authentication & SSO

• Project quick invited new users taking SSO methods into the site will gain teams at the Community scope as intended

#Data Engine & Custom Reports

• An issue with Display Names that contained an invalid character breaking form file export was resolved.
• Files containing commas are no longer breaking views displaying those files.
• A few adjustments were made to reporting label element description display.

#Localization & Strings

• The "Contact Us" email now has strings that can be modified by an admin to remove PII.

#Form Engine & Custom Surveys

• A cosmetic issue with long form element names when selecting conditional options was corrected.

#User Interface & Experience

• A mobile style fix for blockquotes was made with certain custom CSS usage.

#Data Engine & Custom Reports

• Reporting will no longer fail to process certain charts for PDF at larger scale.

#Localization & Strings

• The footer messaging for Centercode and its address are now strings which can be customized for each scope

Welcome to the new year! For the first monthly release of 2024, we thought we’d spruce things up a bit and give our email templates a new look for the new year. Nearly every templated and system email throughout the platform has received a touch-up, giving both admin and tester-facing emails a modern new look and presenting vital platform information clearer than ever before!

#Improvements

#Brand new branding!

First on the list, we’ve expanded the functionality of the “Report logo” portion of your community visual theme, now renamed “Email and PDF logo”. As the name implies, any image uploaded here will now be included both on exported PDF report documents, as well as included in the header section of any system-generated emails. These additions give you a great new way to improve your community and project branding! Check out our updated template email examples below to see how this will look!

#A shock to the system (-generated emails)!

Our goal with this update was to give our various platform-generated emails a cleaner, more modern look and to align them with some of the recent platform UI changes. Here are just a few examples of some of the more common platform emails and their new style, including the new email logo capability:

Quick Invite email sent via the Invite to project/community button:

New feedback follow notification:

Survey/content publish notification:

#We don’t need no validation

And lastly, we’ve added the option to input fully custom emails into templates via raw HTML, which will completely bypass Centercode’s normal email validation. This ensures that the exact source you paste will be exactly what is delivered to your users. To use this new feature, simply select “Raw HTML email template” from the new “Email content source” dropdown when creating an email template.

#Miscellaneous

• A correction to text fields was made for users with a specific browser extension
• A few issues with draft loading and functionality were corrected

#Data Engine & Custom Reports

• Some issues with Last Login filtering via User Management were corrected.
• Reporting charts will use the original font to prevent some wrapping issues (will be looked into further to correct functionality with the new font).

#Feedback Management

• An issue with Feedback Mass Modification filtering involving email sending was corrected.

#User Interface & Experience

• Live customer support widget added to the User Summary pages.

#Miscellaneous

• Public Copy has received some additional improvements, both in how they present on the sign-in page and the ability to disable these pages once configured.
• Updates were made to the jQuery version we utilize.

#Localization & Strings

• It is now possible to translate strings related to project opportunity landing pages

#Onboarding/Recruiting

• Users will be able to access projects they were invited to join after receiving multiple Quick invites

#User Interface & Experience

• Default color for data snapshot items now uses the project theme accent color for project tags

#Miscellanous

• Custom Terms of Use and Centercode Terms of Service are now separate links

Season's greetings from Centercode, the Centercode Support team, and me! After a long and productive year (how about that DevJam release?!), we hope you’re headed to a restful holiday and a fantastic end to 2023.

I'd like to take this opportunity to inform customers that the Centercode office will be closed on December 25th and 26th as well as January 1st and 2nd. During this time, the Support team will be unavailable for standard email and in-site chat support. Rest assured that the team will respond to any inquiries or requests that we receive while closed as soon as we’re back in the office.

We genuinely appreciate your engagement with beta testing in all of its forms, your collaborative and honest feedback, and of course for being a Centercode customer. As always, if there’s anything we can do to support you, please don’t hesitate to reach out.

Thank you,

Tony Fisher
VP of Customer Success
Centercode

Tis the season for gift giving, and boy do we have a pile of presents for you this month! Refresh your coffee - this one’s a doozie!

December kicked off Centercode’s inaugural 🎊DevJam🎊. We gathered up a huge number of fast but super impactful bugs and improvements from nearly every area of the platform, and our devs competed to implement the highest number, the most valuable, and the most anticipated improvements. The result is a whooole lot of presents under the Centercode tree this year! Vote here for which of these changes you like the best.

And the fun doesn’t stop there: We also hung a few stockings packed to the brim with UI improvements to give Centercode a new look for 2024.

#Improvements

#A fresh round(ing) of UI improvements!

Not only is it the season for gift giving, it’s the season where we all get dressed up in new sweaters and socks (thanks Grandma!)—and Centercode has a new look to show off as well, with a fresh round(ing) of UI improvements!

#New Font

First up, we’ve got a bolder, clearer, more readable global font! Note that if you’ve used CSS to change the font in your site, your customization might need some post-update attention. Let us know so we can help!

#New Infoboxes

Next up, a new look for our infoboxes, including a redesigned layout and eye-catching icons for each infobox type!

#Rounding

A new rounded look for most buttons, checkboxes, and dropdowns throughout the site! (After all, would it really be the holidays if we didn’t all get a little… rounder?)

#DevJam Improvements

#An avalanche of improvements!

Without further ado, here is the list of the many, many DevJam improvements! We’ve highlighted a few of the bigger changes and summarized the rest. You’re welcome to reach out to us via in-site chat or email if you’d like clarification on any of these items!

#Usability

#Adjusted menu flyout sensitivity

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We increased the “stickiness” of the flyout menus throughout the platform, giving you a little wiggle room if your cursor strays off the menu for even a moment.

#Updated the “Submit” button on email send to “Preview”, to highlight that a preview step comes next

The updated button text makes it clearer that you’ll proceed to a typical “preview” step before finalizing the email being sent.

#Two buttons were added to the Team management page, allowing you to quickly view the list of users on a given team or jump straight to emailing them

These handy buttons take you to a user list that's filtered to the relevant team and a shortcut for emailing users on that filtered list.

#Archiving a resource group now archives the items within

Archiving a resource group (including content, releases, surveys, feedback types, and user profiles) will automatically archive all the resources within it.

#A quick “Copy to clipboard” button has been added to invitation type modification pages

Easily grab a link you can paste elsewhere via this handy new button on the Modify this invitation type page!

And more!

• Added the "type to filter" ability for the timezone drop-down menu on the Account settings page
• Updated background colors in team blocks that are conditional based on a checkbox
• Added the outgoing email address to the email log results page
• Added the user account of each recipient to the email log view page when applicable
• Improved email log performance by limiting filter results to show a max of 100 email per page (instead of 1,000)
• Searching by subject line now works appropriately in email logs
• Added confirmation and error growls to “Mark read” button on the Following page
• Added commas in list footer values (e.g. 1234 is now 1,234) to improve readability
• Simplified the process of creating a form group
• Searching strings now responds to pressing enter instead of requiring you to click "search"
• Previewing content or releases now appropriately shows the Distributed value block
• Added new details to theme management including how many projects the theme is used in and when it was last updated
• Support-type user accounts can now attach files to content
• In the project summary, Project Manager names now link to that user’s user summary
• The right panel has been restored after feedback is duplicated

#Feedback

#We added a hover-tip when using the “previous” and “next” navigation arrows on the Feedback view page

Get a preview of the name and ticket number you’ll be taken to when hovering over the navigation arrows in the feedback ticket view! This way, you’ll always know which feedback is coming up next.

#Added a setting to allow replies after feedback is put into a resolved state

This new option will allow new replies on closed feedback so discussion can continue on feedback you have marked as resolved. This gives you more flexibility in how you use resolved statuses.

And more!

• Feedback button links now show unread feedback, as opposed to YOUR feedback
• Added distributed values to the feedback view
• The duplicate feedback box now has appropriate empty message formatting, and converts to a button when results are found
• Navigation buttons are no longer lost after marking feedback duplicate
• Activity completion now consistently directs testers to the correct feedback type

#Surveys

#A list of users who’ve completed a specific survey is now one click away

This handy new button takes you directly to a filtered user list of user accounts who have completed the survey!

#You'll automatically proceed to create your first form element after creating a new survey

When customers create a new survey, it's obviously pretty common to add questions to it. We've shaved off the manual step of clicking the "Add a form element" button to make the survey creation process just a little bit smoother.

And more!

• An explanation message now displays when viewing a survey that has been removed

#Recruitment

#We’ve updated the “go back” (aka “Never mind”) functionality when preparing onboarding emails

When previewing an email before sending it, the “Never mind” button will now return you to the email editing screen, allowing you to easily make last-minute changes instead of getting kicked all the way back to editing the invitation type.

#Project/Community invite has been updated to resend the invitation when requested, even if the user already existed in the invitation type

Quick invite emails sent using the “Invite to Community” or “Invite to Project” button are no longer limited to a single instance per email address. If a user reports not receiving an email invite sent this way, now you can simply invite them again without digging into Recruiting!

#We added a super easy copy button to URL link sources on the Recruiting page to grab the links

Get quick access to the link associated with a URL link invitation type by using the new button added to the Recruitments pages!

And more!

• Added clarity to Project Manager & Support invite restriction
• Removing URL links will now release that URL for use in other recruitments

#Dashboards

#The Delta Huddle dashboard now has an outro slide

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The presentation mode view of the Delta Huddle dashboard now has a slide indicating the presentation is finished before looping back to the beginning.

#We added a new button in the navigation menu that points to Delta Huddle dashboard during an engagement phase

****Projects in an engagement phase will automatically populate a (dismissible) link to the Delta Huddle dashboard in the menu bar, giving you easy access to this powerful tool with a single click!

And more!

• Increased visibility of the Delta Huddle dashboard in the dashboard list

#Filters/Views

#We introduced a smarter default state for new filters, resulting in fewer clicks

****New filters will now automatically start with the “Add filter” button pre-selected and the data set drop-down menu ready to go, saving you clicks!

#We’ve added a confirmation pop-up to the “Remove filter/view” button

This new confirmation window for the “Remove Filter/View” button ensures that a misclick doesn’t lead to accidentally removing a valuable resource.

And more!

• Removed the old data engine item (“User Active”) due to being a legacy, unused feature
• Updated “Project teams” Data set to “Project activity” to better represent its function
• Added a “Never mind” button when creating a filter or view

#Form engine

#We’ve added hover effect when dragging a file to upload onto the file element

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This new hover-over effect makes it clearer that your aim is on point as you drag and drop files into a file attachment form element.

#A quick sentence-case tool was added to form element titles

We’ve expanded our content title sentence casing tool to include form elements, making it easier for you to keep all your titles (resources, forms, etc.) cased the same way.

#Performance

#User logins are now being counted the same way across the system

The login count used by the data engine has been changed to match the same criteria used by the user summary login count page for the sake of consistency. This also means that “# logins” consistently follows a more typical definition of a login, i.e. authentication into a new session.

#The “Exclude” option in the email log filter now works appropriately

We fixed an underlying issue that was preventing the “Exclude” option for email log filter fields from functioning as intended!

And more!

• The loading spinner for adding an avatar will now appropriately disappear if the upload fails
• The user data snapshot at the top of the user summary now appropriately hides if it’s empty
• Fixed the contact admin button on opt-out
• Numerous back-end changes to improve performance, modernize our stack, and generally make Centercode better

#Reports

#Grouping by date fields now groups by the day and doesn’t include the time

Grouping reports/lists by date will now exclusively look at the date submitted and not the time submitted. Don’t worry though—when not used in grouping, date/time data items will still show the time.

And more!

• Corrected alignment of report icons

#Ted

#Activating Ted no longer creates an unnecessary new tab

Previously, activating Ted would open Ted’s settings in a new browser tab after confirmation. Now clicking the activate Ted button will take you straight to the Ted settings page in the same tab!

And more!

• Improved plural references in Ted’s admin daily update emails
• Improved Ted settings title

#Test planning

#Updated the “activity incomplete” message visual

The “Activity incomplete” message was updated to include a new icon and dark visuals, making it clearer to testers that the activity is considered incomplete and they have a limited time to finish it.

And more!

• We now offer a better inline explanation of the unique traits of phaseless features
• Removed an unnecessary border on the Feature Overview page that testers see

#UI

#User cards can now be accessed directly from Quick Search

User cards are now accessible from the Quick search menu, providing access to useful data like teams, project scores, and contact information at a glance!

And more!

• Fixed improper spacing on the activity completion page when there is no activity body
• An invalid "no content" message was removed from file attachment blocks
• Added border radius to info icons on teams
• Rounded corners in tester facing WYSIWYG and feedback replies
• Added appropriate button classes on the “Distributed value type” button
• Fixed vertical alignment of test platform names to accommodate descriptions
• Added rounding to feedback menu UI
• Clarified language in linked feedback UI
• Improved spacing consistency on the feedback group view page
• Fixed padding on the feedback group creation/modification page
• Updated the layout of the user profile list page to match the appearance of test platforms
• Fixed the empty-row display on the trade compliance configuration pages
• Added padding to distributed value display in content view
• Polished visuals for “Check all” action rows in roles
• Text will no longer wrap inappropriately on feedback submission page
• Updated the invitation modal UI with corrected strings, padding, and general polish
• Email subject line in Delta Edition is now appropriately formatted
• Email template editing UI is more consistent
• Corrected the appearance of buttons on email template creation pages
• Normalized how text color is calculated on tags located on the navigation menu
• Public page padding cleaned up for consistency
• Header buttons matched for UI consistency
• Improved the visual polish of numeric values in the menu bar
• Simplified the feature creation page’s UI around collecting FSAT star ratings
• Gave content comments a much-needed polish pass
• User summary now accurately reflects custom team access license
• Fonts now render properly on project dashboards
• Added some much-needed spacing at the top of old reports between two messages
• Updated some tables on the project summary page to match the rest of Centercode
• Corrected the styling of the test platform explainer when shown on the tester homepage
• The related feedback list got some much needed love

#Strings

• Added a new infobox on trade compliance pages
• Updated “Continue” button text on account creation page
• Cleaned up references to “teams” in the user journey across editions
• Removed the date display next to content
• Updated back button text to be more clear on forms
• Menu footer uses string rotator
• Improved language on global following page
• Improved language on project specific following page
• Updated Ted audience copy to be more clear
• Updated strings at top of feedback submit
• Added fun new project configuration messages
• Updated a string we missed that was buried in Recruiting
• The Test Infographic has gone straight-edge
• Updated the string at the top of the tester homepage when a project is private
• Added a new login message
• The agreement link on sign-in has been pluralized for accuracy
• Cleaned up the page title on the project summary page
• Updated the project summary onboarding language to reflect our new vocabulary

#Form Engine & Custom Surveys

• Archiving a survey group will now archive the items within it as well

#Onboarding/Recruiting

• Some project recruitment strings will now be used in place of community string modifications for project sources

#Platform Security

• SVG file security has been improved and the file type is supported for use in theme logos and opportunity backgrounds