Centercode Release Notes

What's New

The latest updates and improvements to the Centercode platform.

Fixes

Project Templates & Cloning

  • A rare issue with legacy project templates leading to malformed feedback tickets has been corrected

Santa Claus is off for the year, and the Easter Bunny has come and gone, but is the lack of a nearby gift-giving holiday going to stop us from showering you with an absolute avalanche of updates and bug fixes? Heck no! It's time for another Centercode 🎊DevJam🎊!

Just like last time, we gathered up a huge number of fast-but-super-impactful bugs and improvements from nearly every area of the platform. Our devs competed to implement the highest number, the most valuable, and the most anticipated improvements. At the end of this round, you're getting nearly a hundred bug fixes, UI tweaks, and string clarifications (listed in detail below!) And that's not all—we've also got great new features and data engine improvements coming to our GoEarly servers, so power through that DevJam list and check those out as well!

DevJam Improvements

DevJam 2: Electric Boogaloo (so nice we Jammed it twice)!

And here it is! The List™! Just like last time we’ve highlighted a few of the bigger changes and summarized the rest. You’re welcome to reach out to us via in-site chat or email if you’d like clarification on any of these items!

Highlights from DevJam2 - Don’t miss these!

Here’s a short list of the most impactful, important, and shiniest updates from this DevJam:

  • When hovering a survey, a count will display displaying completion stats

    Hover over a survey's 'Completed' number to see how many users completed it out of those with access.

  • Increased the character limit when customizing Ted’s name

    Doubled the number of characters available for the tester engagement bot from 15 to 30! Get creative with Ted's name, or include the entire name of your community to keep things clear for your user testing products from multiple companies!

  • The Converted pill within invite types is now linked to a User view

    Switch from your pending candidate pool to converted users with a single click!

Dashboards

  • Product success dashboard now has consistent fonts
  • Cleaned up visual style of “Team Size Over Time” charts within Dashboards
  • Updated the color of Delta Success score in dashboards when in informative mode

Data Engine and Reporting

Improved element selection for Macro survey reports

Made survey report element selections easier to click (the whole row is now a clickable area) and improved text wrapping and spacing!

And more!

  • Reporting headers are now correctly formatted
  • Stacked ranking elements in Reporting no longer show N/A if not included
  • Fixed a situation in reporting where popups incorrectly scrolled with the page

Feedback and Feedback Management

Added a Feedback Reply attachment download button with on demand S3 link

We've added a discrete download button to easily download (or link to!) files in feedback replies!

And more!

  • Convert Feedback will now convert within Feedback groups
  • Cleaned up some behavior when quoting in feedback replies
  • Updated the tooltips on advanced feedback view so they display a little easier
  • Updated the “Submission label” within Feedback to now be required when configuring a Feedback Type

Form Engine

Added a button when modifying a survey’s properties to take you to modifying the form

Jump straight into modifying your survey form elements without returning to the survey management screen!

When hovering a survey, a count will display displaying completion stats

Hover over a survey's 'Completed' number to see how many users completed it out of those with access.

And more!

  • Corrected spacing for checkboxes in form engine
  • Made the conditional elements easier to identify in the form engine
  • Adjusted the background colors of the element label and value for rating scale in form engine

Integrations

Added a copy button for copying API keys

Easily copy an API key from the API key management page at the click of a button!

Mobile App

  • Mobile menu padding has been polished
  • Fixed some incorrect button styling within feedback on mobile

Notices

Forms set as a notice will now show in the menu

See surveys in the menu, even when they are set as notices. Useful for testing access when assuming a user!

And more!

  • Made it easier to modify the Macro attached to a Notice Macro

Recruiting

The Converted pill within invite types is now linked to a User view

Switch from your pending candidate pool to converted users with a single click!

Strings

Changed the "Submit button" to “Send email” on the Preview this email page

The button now better reflects the action that will occur when pressed!

And more!

  • Product Reception Yes/No options are now properly cased
  • Fixed more instances of thousands without a comma
  • Removed old references to Wikis in search documentation
  • Adjusted validation messaging when creating a visual theme to be more clear
  • Fixed string reflecting 0 days left in the current phase
  • Pluralized strings on follow page
  • Changed reference to lighter rows in Feature overview
  • We now Indicate the reason why a Password Reset link would have expired
  • Clarified the string for User leaves your community in recruitment and notice preview
  • Updated the column header for “Feature phase” to appropriately display more than just “Feature”
  • Updated text under the Team Review section on the Delta Huddle dashboard for clarity
  • Updated a string when cloning a project to be more clear about recruitment source type cloning
  • Updated a string about feature elements on the Delta Readiness Checklist

Ted

Increased the character limit when customizing Ted’s name

Doubled the number of characters available for the tester engagement bot from 15 to 30! Get creative with Ted's name, or include the entire name of your community to keep things clear for your user testing products from multiple companies!

Test Planning

  • Shrunk the Activity text box height to better reflect needed space
  • Fixed a popup growl message when archiving a phase
  • Fixed regression bar in Test Planning for Safari

UI

  • Adjusted the element size for Email log filter to look better
  • Improved spacing in resources with distributed values
  • Increased padding for Email sent! notification for emailing reports
  • Removed the black asterisk after the titles on CKEditor forms
  • Removed the javascript hover from the content notify preview
  • Added correct spacing when modifying a test platform and saving as a template
  • Addressed UI errors within the External listener area
  • Increased column width for User scoring management points
  • Field for Phone number link in CKEditor is correctly formatted
  • Spacing between dropdowns and checkboxes are consistent on Survey macro options
  • Improve spacing of community Drafts header below Test Platforms button
  • Indented filter element items
  • Break Workflow corner radii now match other radii on Feedback ticket page
  • Cleaned up spacing on the “Following” page on mobile
  • Updated the project profiles section in Project template settings to not display if profiles don’t exist
  • Project user action icons on a user’s profile will no longer be invisible when project style is set to white
  • Fixed the visual style of email template selection within Workflow
  • The quick invite email box no longer adjusts its height as you input text
  • Addressed validation UI for feedback
  • Addressed shadow artifacts on report element count elements
  • Adjusted color and padding to be consistent with the filter creation
  • Addressed formatting for the Remove My Account page
  • Removed select none button from Project icon search box
  • Made the Reporting Modify and Refresh bars consistent
  • Addressed User card UI issues
  • Email template spacing was changed to match standard UI design
  • Email log footer page spacing is now consistent
  • Infobox is now showing the correct style for Project style (soon to be Project icon) selection
  • Addressed privacy link and UI on Create account page
  • Phone number now operates and appears accurately as a label when not editable
  • Tidied up the up and down arrows when creating or modifying a view
  • Cleaned up the macro preview page with a variety of spacing tweaks
  • Cleaned up text truncation in situations like the “Add a test platform” page to utilize more available space
  • Fixed an incorrect gray color in the background of feedback replies
  • Fixed some spacing issues on download logging pages
  • Fixed some spacing with distributed values in Content
  • Fixed some spacing on the email log resend page
  • Addressed display issue when a dark mode label is at the bottom of the page
  • Infoboxes now adjust to smaller window sizes
  • Adjusted spacing for Linked feedback: search for related

Miscellaneous

Updated the Logo background to better display white logos

The Logo preview area will now dynamically update to better display white or black logos!

And more!

  • Pressing “Enter” now submits on the login page
  • Team access for User profiles and Surveys is now consistent
  • Adding a note at the project level no longer returns you to the community
  • Adjusted behavior with the "Nevermind" button in Feedback Automation filters
  • Updated the “User Role” field to appropriately show as required when creating a Team

Centercode GoEarly features

New Data Columns and Improved Community Homepage Title!

Whew, you made it all the way down here! And your reward? Even more improvements! Coming soon to our GoEarly implementations is a new and improved Community home view, designed to simplify and streamline the page to make things more easily navigable for customers with very large project lists. In addition, we've also got a whole host of new data columns being added to the Centercode data engine, giving you even more options when filtering and viewing your data!

If you’re not already participating in our GoEarly program, sign up here to get your hands on these new updates before they go live!

Fixes

Filters & Views

  • Corrected an issue with view creation and edit triggered by the latest chrome update

Test Planning

  • The link to the spreadsheet test plan import template will once again function as intended
Improvements

Ongoing trade compliance IP udpates!

  • Monthly update of our IP definitions utilized in trade compliance. This will now be automated on a monthly cadence going forward!
Fixes

Data Engine & Custom Reports

  • Adjusted the data engine items Project Impact and Project Points to be more accurately labeled (Total community points and Total project points are clear and distinct now)
Fixes

Feedback Management

  • Corrected a workflow issue with "Send to Previous Owner" to make it more reliable and handle quick updates via the simple feedback list properly
Improvements

Whimsy of the Universe

  • Travelers from across the stars have recently visited Earth and left behind a new set of loading strings! Plus towels for everyone, just in case. (Towels not included.)
Fixes

User Interface

  • Corrected an unintended message prompt when creating a new project feature via Chrome on Mac.
Fixes

Single Sign-On & Authentication

  • Users will no longer encounter a Bomb error when their account is removed from the Community then re-added without a project invite

Spring is in full swing with Centercode’s garden of new features and improvements! Last month in our GoEarly program, we planted the seeds for our new embedding system for content within resources, and now those features are ready to bloom. And that’s not all! This month’s GoEarly release includes the results of our second DevJam, bringing you a bouquet of nearly one hundred small improvements, bug fixes, and quality-of-life features!

New Features

Help your resources bloom with embeds!

This month’s main feature is the full release of our brand-new content embedding system, adding even more functionality to our recently updated resource creation system! These new embedding features bring you a more feature-rich, streamlined, and intuitive new way to embed a wide range of custom and preset embed options. It's never been easier to add external video, social media, and scheduling tools (with many more to come!) into your Centercode resources (content, releases, and activities).

When creating a resource, you’ll now find the “External embed” option listed in the “Include” portion of the resource. Selecting that will present you with a drop-down menu that allows you to select the type of embed you’d like to include. We've expanded the capabilities of Centercode’s embedding system to include inline JavaScript and link assets via the “Custom embedded script” option, and you'll also get a number of pre-built embed selections.

Selecting any of the pre-built embed types will present you with a helpful infobox (and accompanying linked help article), telling you how to acquire the embed code from the external source (YouTube, Loom, Figma, etc) and which field to embed the code in.

If you don't see the option you are looking for on the list, we also have a custom embedded script option that now includes the ability to include inline JavaScript and linked file assets. This custom embedding option will cover the vast majority (if not all) of proper embeds - we haven’t met one we couldn’t support!

These powerful new embed tools give you a new degree of freedom in presenting vital testing material, visual aids, and scheduling tools to your testers—and we can’t wait to see what you do with them! For more detailed information on these tools and how to use them, see our helpful knowledge base article here!

Updated Data Column Names

(Updated 30 April 2024)

This release also includes some long-overdue data column updates that bring the Centercode Data Engine (CDE) in line with the copy and formatting changes we've made throughout the site. Generally speaking, most changes are capitalization changes - adjusting from title casing to sentence casing. For example: Email Address is changing to Email address. In some cases, however, we're adjusting the terminology: EA Integration ID is changing to SSO integration ID, and Engagement Score is changing to simply Points.

This change impacts data elements throughout the platform including User Management, Feedback Management, and Custom Reporting. While generally not something an in-site user would need to worry much about -- Single Sign-On, Webhook, and Jira integrations won't be affected -- the data column name change will likely affect reporting integrations. For example, data being ingested by external analysis tools like Power BI, Tableau, Splunk, or Excel may be looking for data that is being renamed. In this case, the data won't be found until those systems are updated with the new data column names -- so they know which columns are which.

I've linked a spreadsheet that shows all the copy changes below.

Centercode Data Engine updates - Column name changes (April 2024)

Centercode GoEarly features

DevJam 2: Electric Boogaloo

Coming soon to a GoEarly implementation near you are the results of Centercode’s second DevJam - back by popular demand! We gathered another huge batch of small but impactful bugs and improvements that spanned all aspects of the platform and set our dev team loose on them. The result? Nearly a hundred bug fixes, UI tweaks, and string clarifications! Check out that DevJam hand-off board!

If you’re not already participating in our GoEarly program, sign up here to get your hands on these new updates before they go live!

Fixes

Macros & Automation

  • An order of operations adjustment was made to macros that email users while also removing them (removal is now last, with some protections to prevent access during execution time).

Performance

  • Removed a data point calculation from User Summary pages that was not used which should improve performance of the User Summary page
  • Additional work on jQuery refactoring/depreciation was performed.
Improvements

This week we've got a few updates in addition to our usual bugfixes, making some improvements to our new resource creation system, as well as some general email updates!

Resource creation updates!

  • "How will users access this resource" dropdown has been changed to a "Prompt this resource as a notice" checkbox, which will then allow you to select the notice type and behavior
  • The "Include a hero image" option is now located in the "Content options" section
  • If a Content Type has Homepage or Single Page enabled, hero image/full width/edge to edge are disabled with a tooltip explaining why

Email improvements!

  • When using the built-in notify email option and customizing, the text is now appropriately centered (to match how it sends)
  • Logos in emails will now be a consistent size across all templates
  • Improved system generated email compatibility/visuals when viewing them in Outlook
Fixes

Onboarding/Recruiting

  • Updated QR code generator support, which are once again working as intended.

Miscellaneous

  • Copy email link on user summary was adjusted to once again function as expected.
Improvements

Smoother new user experience!

  • Timezones are now auto-detected based on personal system settings the first time a user encounters the account settings page.

Spring has officially sprung! In the spirit of the season, Centercode is also springing forward, with this month’s focus being on a redesign and refresh of our GoEarly program, making it easier than ever to provide feedback and shape the future of upcoming Centercode releases!

Announcements

March on into your own private beta site!

This month the focus is on our newly revamped GoEarly Program, freshly redesigned to streamline your access to upcoming releases while amplifying the value of your feedback. With this revamped structure, you'll now have access to up to three distinct Centercode sites at all times: your unchanged Live Site, a Stage Site (if included in your license) for testing new processes and configurations against production code, and an opt-in GoEarly Beta Site exclusively for exploring forthcoming features. The Beta Site, private to your team and pre-loaded with demo data, provides an opportunity to test monthly releases ahead of schedule, enabling you to provide feedback and shape the development process before these features reach your Live Site in a zero-risk environment!

In the new GoEarly program, we'll be implementing Centercode's structured Delta methodology in a continuous project format. Regular weekly patches will ensure that all three site types are kept up-to-date with bug fixes.

Your participation in the GoEarly Program is crucial in shaping Centercode's evolution, so please join us for the next testing phase that starts on April 1, 2024! Click here to check it out!

Centercode GoEarly features

Embed like never before!

The first set of features we’ll be introducing into the 2024 GoEarly program is a more feature rich, streamlined, and intuitive new way to embed a wide range of custom and preset embed options for many popular external video, social media, and scheduling tools (with many more to come!) into your Centercode resources (content, releases, and activities).

We’re excited to get this new tool into your hands and hear what you’ve got to say about it, so get in there and get testing!

Fixes

Data Engine & Custom Reports

  • Emailed custom reports will once again have expected lines and spacing.

Onboarding/Recruiting

  • A correction was made to referral source display within recruiting under a specific condition.

Miscellaneous

  • A correction was made to the displayed selection of "Use full browser width" in Content.
Improvements

A few UI touch-ups!

  • A quality pass was completed on User Card performance and positioning
  • Additional fine-tuning of some functional and visual elements of the new Content changes introduced last week. These include session-based storage of certain selections, edge-to-edge and full page adjustments, and UI element interaction adjustments
  • A handful of base String adjustments were made, including a new loading theme for the month
Fixes

Data Engine & Custom Reports

  • Data engine date and time display adjusted when times fall on or directly after midnight

Form Engine & Custom Surveys

  • Removed admin completed survey will no longer prevent form view modification

User Authentication & SSO

  • A sign-in issue with SSO and longer implementation names that could occur was corrected

It’s February, and love is in the air! In the spirit of the season, Centercode’s February release brings you a whole new way to get your heartfelt feelings (and important test info) out to your testers with a totally revamped resource/content creation system. We’ve updated and streamlined the content creation process and added a bouquet of new options and features along the way to get your content looking better than ever before!

New Features

A whole new way to create

Resources (which include content, features, and releases) are the primary way you’ll communicate information to your testers, distribute test-critical files, and give them instructions on what and how to test your product. In this release, we’ve overhauled and streamlined the UI to make the resource creation process more intuitive, added some useful new features, and paved the way for three exciting new resource element types coming down the line!

Defining your resource

The first steps in the new resource creation process are to define the resource type from your available types, name it, and define how you would like this content to be accessed. Defining the resource type early in the process gives you a better idea of what the resource will need to contain, and controls which options will be available in that specific resource. One of the handy new features included in this update is a dynamic in-line help box, which defines the functionality of the resource type you have selected, tells how your users will be able to access it, and provides links to further information if necessary.

Populating your resource

Once you’ve selected the type of resource you’re creating and how it will be accessed, you'll be presented with a series of checkbox options for all of the types of information your resource can contain. This allows you a finer degree of control over what exactly you’d like to present to your testers. These options update dynamically based on your previous selections, ensuring that you’re presenting the information appropriately and effectively (for example, preventing you from placing files or distributed values in an agreement that the user will only see a single time). Additionally, each of these options include a handy new hover-over description, detailing the functionality and giving a few suggested use-cases!

Selecting any of these options will add the appropriate section below, allowing you to further customize what it will contain. One notable new feature here is the inclusion of the “Inline images” section — a more flexible, first-class way to insert images, spreadsheets, and other information to your testers. This also includes a brand-new “Hero image” function, which will add a full width, banner-style image across the top of your resource!

Selecting the audience for your resource

Finally, you’ll use the “Content/release/feature options” (depending on which resource you’re creating) and “Team access” sections to determine who can see your content, and when (via notices). Two new features here include the two new content options “Use full browser width” and “Render edge-to-edge (both examples featuring a new hero image!). Note: Hero Images are not compatible with the Full Browser Width option.

“Use full browser width” will dynamically scale the page width based on the viewer's browser width:

Here's an example of a Hero Image on a piece of content:

“Render edge-to-edge” will remove all white padding around displayed resources:

Another notable new bit of functionality here is that since you are defining whether a resource is a notice earlier in the process now, the ability to set a content or release as a notice in the “Team access” section will be dynamically enabled or disabled based on your earlier selections!

Fixes

Data Engine & Custom Reports

  • A few adjustments were made when presenting Release values in Reporting

Miscellaneous

  • A correction was made to a specific cancel action functioning incorrectly
Fixes

User Authentication & SSO

  • Project quick invited new users taking SSO methods into the site will gain teams at the Community scope as intended
Fixes

Data Engine & Custom Reports

  • An issue with Display Names that contained an invalid character breaking form file export was resolved.
  • Files containing commas are no longer breaking views displaying those files.
  • A few adjustments were made to reporting label element description display.

Localization & Strings

  • The "Contact Us" email now has strings that can be modified by an admin to remove PII.
Fixes

Form Engine & Custom Surveys

  • A cosmetic issue with long form element names when selecting conditional options was corrected.

User Interface & Experience

  • A mobile style fix for blockquotes was made with certain custom CSS usage.
Fixes

Data Engine & Custom Reports

  • Reporting will no longer fail to process certain charts for PDF at larger scale.
Fixes

Localization & Strings

  • The footer messaging for Centercode and its address are now strings which can be customized for each scope