Weekly Patch - November 15, 2026
Notifications
Format the custom message in notification emails
What's new: When you announce or remind people about a survey, task, content item, or release, or notify users after changing a phase's dates, the Use custom message box used to be plain text. Even your line breaks got lost, so a three-paragraph note arrived as one block. Now it's a simple formatting editor, and your note arrives looking the way you wrote it.
See it in action:
- From your Surveys, Tasks, Content, or Releases list, use the Notify users action on an item (or edit a phase, change a date, and tick Notify users).
- Choose Use custom message. You'll see a formatting toolbar with bold, italic, strikethrough, numbered and bulleted lists, left, center, and right alignment, and links.
- Write your note, add some formatting, and send. Recipients see it with your formatting and line breaks intact, centered by default inside the standard email layout. Fancy! 🎉
Good to know:
- This needs System Email Customization. Communities without it don't get the custom message option, same as before.
- Dynamic tags aren't available in these notes. Anything typed in tag format is sent as plain text.
- A note that's empty, or only spaces or blank lines, is rejected with the usual "custom message required" error.
- Quick Invite, external user source invitations, and the admin password reset email still use a plain text box.
- The standard email template editor gets a small facelift too: its bottom corners are now rounded, and links keep their email blue when you hover over them.
Onboarding/Recruiting
Your project name shows up right in invitation emails
What we fixed: If your project or community name had a special character in it, like a "+", "&", or an apostrophe, invitation emails showed a jumble of code in the sender name instead. So "Acme+ Beta" arrived as Acme+ Beta, which looked a little like spam. The subject line and the email itself were fine, so only the From line gave it away. We fixed the sender name so it shows your name exactly as you typed it, matching everything else in the email. Accented letters (like "Café") are fixed too!
See it in action:
- Open a project whose name includes a +, &, or ' (or rename one under Project settings).
- Click Invite to project, add an email address, choose a team, and open Preview invitation. Hover the help icon next to "Users will receive this email" to see the From line just as you typed it.
- Send the invitation, then check the inbox. The sender name reads exactly like your project name. No more mystery codes! 🎉
Good to know: This covers Quick Invite at both the project and community level, plus recruitment and referral invitations whose email template doesn't set its own sender name. Any invitations already queued before the update keep their old sender name.
User Interface & Experience
Landing page titles are readable on phones again
What we fixed: On a phone, communities whose theme uses light text for outer pages had a white-on-white problem. The page title on landing pages, and the "Interested in participating?" heading above open opportunities, basically disappeared. We switched those headings to a dark text color on mobile, so they're easy to read whatever the theme. While we were there, we tidied up the section dividers too: one clean, even line between sections instead of doubled or uneven ones.
See it in action:
- On your phone, sign out (or open a private window) and visit your community's welcome page.
- Check the page title and, if you have open opportunities, the "Interested in participating?" heading. Both are crisp and readable.
- Open an opportunity's landing page from a key link. Same readable title, same tidy dividers. Much better on the eyes! 🎉
Good to know: This is a mobile-only change. On desktop, both headings still use your theme's outer page text color. If a landing page uses its own Custom CSS to recolor these two headings, that styling may no longer take effect on mobile.