Weekly Patch - August 30, 2026

#Integrations

#Finding a Slack channel is now a search box, not a giant list

What's new: Setting up the Slack integration used to load every channel in your workspace into a drop-down before you could pick one. If your workspace has thousands of channels, that meant a long wait, or a page that never finished loading at all. Now you just start typing and we go find the channel for you.

See it in action:

1. Head to your community's Slack integration setup (Community settings > Integrations > Slack).
2. Notice the page loads right away, with no more waiting on the channel list.
3. In Step 2, click the channel box and start typing a channel name. One character is enough to kick off the search.
4. Matching channels appear as you type. Click the one you want, then save.
5. Give Send a test message a try. It uses the same search box, so finding your test channel is just as quick. 🎉

Good to know:

• You need to pick a channel from the search results. Typing something that isn't a real channel won't save, and that's on purpose, so notifications never get pointed at a channel that doesn't exist.
• Changed your mind? There's a small x on the selection to clear it and start over.
• Already had a channel configured? It shows up exactly as you left it. Nothing to redo.
• Your channel list is synced from Slack, so a channel created a few minutes ago might not show up in search yet. If that happens, use the Refresh channels button to pull a fresh list from Slack.
• Big workspaces were the whole point here. 25,000+ channels is no longer a problem.

#User Interface & Experience

#Fold away the survey and feedback groups you're not working in

What's new: Survey and feedback group lists used to show every group fully expanded, every single time, so you'd scroll past three groups you didn't care about to reach the one you did. Now you can collapse a group with a click, and we'll remember which ones you folded. Editing a group has moved to a pencil, so clicking a row is purely for navigating.

See it in action:

1. Open a survey or a feedback type's group list.
2. Click a group's header row. It folds up, hiding its fields. Click it again to unfold it.
3. Fold away everything except the group you're actually working in. Much better.
4. Need to rename a group or change its settings? Hover the group row and click the pencil to open the edit screen.
5. Reload the page, or come back tomorrow, and the groups you folded are still folded, right where you left them. 🎉

Good to know:

• Clicking a group row no longer opens the edit screen. That's the pencil's job now, so editing is a deliberate choice instead of something that happens while you're navigating.
• Your collapsed groups are saved to your account, not your browser, so they follow you from your laptop to any other machine you sign in to.
• It's remembered per individual group, not one on/off switch for the whole list.
• First time in, or nothing saved yet? Everything renders expanded, exactly like before.
• Works the same way in both the survey group list and the feedback group list.

#Onboarding/Recruiting

#Expired invitations on single sign-on communities now lead straight to sign-in

What we fixed: Recruitment invitation links carry a verification window of seven days. Opening one after that window closed, on a community that uses single sign-on (SSO), sent the invitee a fresh verification email whose link landed them on the local account creation form, on a community that doesn't allow local accounts in the first place. Filling it out built a password account with no connection to your identity provider, and when the SSO option's User can upgrade from this field setting was off for email, that person was stuck behind a "one account per email address" error on every attempt afterward. We've routed expired invitations on SSO-only communities straight to SSO sign-in instead.

See it in action:

1. On a community configured for single sign-on only, open a recruitment invitation more than seven days after it was sent.
2. You land on the SSO sign-in entrance right away, with no verification step and no second email.
3. Sign in through your identity provider. Your account is created with its SSO link intact, and the original invitation completes exactly as if it had never expired. 🎉

Good to know:

• Communities using local or hybrid sign-in are unchanged. Invitees still get the verification step and a fresh verification email, exactly as before.
• This covers older links too. If someone re-clicks a verification email that went out before this change, that link now routes to SSO sign-in as well.